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  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

advantage. Lagace: What advice do you have for conventional firms looking to explore platforms? Yoffie: There are three potential strategies. You can belong to an existing platform, buy a platform if time to market is critical, or View Details
Keywords: by Martha Lagace
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

need stars and should not overpay, either in money or in time. In other words, effective hiring and selection in sales is about building the right portfolio of talent. This has actionable implications. Focus... View Details
Keywords: by Carmen Nobel
  • May 2021
  • Teaching Plan

Gera Developments: Leadership at a Crossroads

By: Christina R. Wing and John Masko
Teaching Plan for HBS Case No. 621-018. For decades, Gera Developments (Gera) was a boutique family-owned real estate development firm in Pune, India. But since 2000, managing director Rohit Gera had turned the company into a dynamic innovator in housing solutions for... View Details
Keywords: Buildings and Facilities; Business Growth and Maturation; Construction; Geographic Location; Global Strategy; Globalized Firms and Management; Housing; Leadership Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Family Ownership; Family and Family Relationships; Urban Development; Customization and Personalization; Real Estate Industry; Maharashtra; India; San Francisco
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  • June 2024 (Revised August 2024)
  • Case

Hospital for Special Surgery: Returning to a New Normal? (A)

By: Robert S. Huckman, Michael Lingzhi Li and Camille Gregory
Early on the morning of April 27, 2020, Justin Oppenheimer stood outside the entrance to the lobby of the Hospital for Special Surgery (HSS) Pavilion Building with mixed emotions. On one hand, Oppenheimer, HSS’ Enterprise Chief Operating Officer and Chief Strategy... View Details
Keywords: Operations Management; Scheduling; Optimization; COVID-19; Health Care and Treatment; Operations; Customer Focus and Relationships; Disruption; Health Industry; United States
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  • 2009
  • Book

Reorganize for Resilience: Putting Customers at the Center of Your Organization

By: Ranjay Gulati
In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer focused," but they don't deliver solutions to customers' thorniest problems. Why?... View Details
Keywords: Competency and Skills; Customer Focus and Relationships; Profit; Organizational Culture; Organizational Structure; Cooperation
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  • 2010
  • Article

An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms

By: Robin J. Ely and Debra E. Meyerson
This case study of two offshore oil platforms illustrates how an organizational initiative designed to enhance safety and effectiveness created a culture that unintentionally released men from societal imperatives for "manly" behavior, prompting them to let go of... View Details
Keywords: Safety; Goals and Objectives; Behavior; Organizational Culture; Performance Effectiveness; Gender; Emotions
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  • June 2016
  • Article

Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics

By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn I. Reynolds
Background: Routine annual influenza vaccinations are recommended for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is... View Details
Keywords: Geographic Location; Employees; Health Care and Treatment
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  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

dalliances of leaders, a kiss is never just a kiss. “A board’s oversight over culture and respect in the workplace has become much more important... View Details
Keywords: by Avery Forman; Food & Beverage
  • September 2020 (Revised January 2021)
  • Case

Catalys Pacific

By: Joshua Lev Krieger
In 2019, BT Slingsby founds Catalys Pacific, the first biotech “venture creation” fund in Tokyo. After convincing some of the biggest Japanese pharmaceutical firms to invest, BT hopes the fund can make a big splash and transform biotechnology innovation in Japan. After... View Details
Keywords: Pharmaceutical Companies; Biotech; Health Care; Entrepreneur; Innovation; International Business; Entrepreneurial Finance; Entrepreneurship; Finance; Innovation Strategy; Venture Capital; Strategy; Cross-Cultural and Cross-Border Issues; Pharmaceutical Industry; Biotechnology Industry; Tokyo
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  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

able to see it, illustrate it, through his life. His experience in Hungary became a how-not-to-do at university. You can look at Intel and Intel culture under Andy Grove as the opposite View Details
Keywords: by Sean Silverthorne; Computer
  • July 2020 (Revised November 2020)
  • Case

Gera Developments: Leadership at a Crossroads

By: Christina R. Wing and John Masko
For decades, Gera Developments (Gera) was a boutique family-owned real estate development firm in Pune, India. But since 2000, managing director Rohit Gera had turned the company into a dynamic innovator in housing solutions for urban Indian families. Over the 2010s,... View Details
Keywords: Buildings and Facilities; Business Growth and Maturation; Construction; Geographic Location; Global Strategy; Globalized Firms and Management; Housing; Leadership Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Family Ownership; Family and Family Relationships; Urban Development; Customization and Personalization; Real Estate Industry; Maharashtra; India; United States
Related
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

there lessons from the past that could be used for guidance? A: Clearly there will be areas such as infrastructure, health care, education, clean technologies, etc., that will get a boost because View Details
Keywords: by Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

soon as the pressure is off. In Medtronic's case the challenge was especially acute because the company had such a positive culture and strong set of values. As the newcomer... View Details
Keywords: by Bill George
  • June 2021
  • Article

From Predictions to Prescriptions: A Data-driven Response to COVID-19

By: Dimitris Bertsimas, Léonard Boussioux, Ryan Cory-Wright, Arthur Delarue, Vassilis Digalakis Jr, Alexander Jacquillat, Driss Lahlou Kitane, Galit Lukin, Michael Lingzhi Li, Luca Mingardi, Omid Nohadani, Agni Orfanoudaki, Theodore Papalexopoulos, Ivan Paskov, Jean Pauphilet, Omar Skali Lami, Bartolomeo Stellato, Hamza Tazi Bouardi, Kimberly Villalobos Carballo, Holly Wiberg and Cynthia Zeng
The COVID-19 pandemic has created unprecedented challenges worldwide. Strained healthcare providers make difficult decisions on patient triage, treatment and care management on a daily basis. Policy makers have imposed social distancing measures to slow the disease, at... View Details
Keywords: COVID-19; Health Pandemics; AI and Machine Learning; Forecasting and Prediction; Analytics and Data Science
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  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

existing and successful programs without replacing their efforts.” Who you hire is who you become Attracting, developing, and retaining the best talent—including people traditionally overlooked for lack of a... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

As Administrator of the Small Business Administration (SBA), Karen Mills spent four years as part of President Barack Obama's senior economic team and a member View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

school; those early impressions, right or wrong, can really stick. And the stakes are high. Failure to create momentum during the first few months guarantees an uphill battle for the rest of their tenure in the job. View Details
Keywords: by Martha Lagace
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

then scale economies have the potential to be an obvious global advantage. Down To Cases The book's case examples and detailed decision-making maps offer a practical guide to some of the complex issues that... View Details
Keywords: by Julia Hanna
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

speak. The net result is that consumers are more likely to consume when a price is vivid and fresh than when it is obscured or distant. In the case of a View Details
Keywords: by Manda Mahoney

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