Boundaries - Publications - Faculty & Research

07 Sep 2012
Working Paper Summaries

IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

Keywords: by Joachim Henkel, Carliss Y. Baldwin & Willy C. Shih

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

formed a relationship. The authors chose to focus on patient ratings of specialists instead of specific medical outcomes because they assess an “important dimension of quality” that transcends the clinical boundaries of medical... View Details

Keywords: by Rachel Layne; Health

11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

crucial, especially for managers trying to lead widely dispersed teams during difficult times, says Harvard Business School Assistant Professor Julian Zlatev. Many managers believe in maintaining emotional boundaries with employees, but... View Details

Keywords: by Pamela Reynolds

16 Mar 2015
Research & Ideas

Advice on Advice

clearly lay out how he or she got to the recommended options from where the advice-seeker started. Mistakes Of Advice-givers Those who give advice often make several mistakes of their own, such as overstepping invisible boundaries with... View Details

Keywords: by Dina Gerdeman

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

Portraiture is a method of qualitative research that blurs the boundaries of aesthetics and empiricism in an effort to capture the complexity, dynamics, and subtlety of human experience and organizational life. Portraitists seek to record... View Details

Keywords: by Martha Lagace; Education

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

explicitly and with intent. The implication for leaders: overcommunicate, and over-reinforce boundaries and expectations. While organizational policies are the infrastructure of meeting employees’ four drives, managers implement those... View Details

Keywords: by Boris Groysberg and Robin Abrahams

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

organizations. The organizational leader needs to balance D3 and D4. The goal is to encourage prudent risk taking, not reckless exploration, and to encourage boundaries between groups that are permeable rather than impregnable. Certainly... View Details

Keywords: by Paul Lawrence & Nitin Nohria

04 Nov 2009
What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

doing so, they left us with interesting questions. Fidel Arcenas described one such challenge: "A bureaucratic apparatus that's way off the pace of the market forces is useless." Do you agree? Jacoline Loewen commented, "Government is about setting the... View Details

Keywords: by Jim Heskett

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

an entire unit of boundary spanners whose primary role was to interface with their clients and make their experience with JLL seamless. As JLL expanded its client base, the company realized the limitations of trying to connect its... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

21 Dec 2011
Research & Ideas

The Most Common Strategy Mistakes

internationalize without understanding the true economics of their business. The value chain is the principal tool to delineate the geographic boundaries of competition, to determine how local or how global that business is. In a local... View Details

Keywords: by Joan Magretta

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

competitors in geographically fragmented industries; to extend into new products or markets; as a substitute for R&D; and to exploit eroding industry boundaries by inventing an industry. Despite the massive number of books and... View Details

Keywords: by Joseph L. Bower

27 Sep 2021
Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

can be challenging to navigate the boundaries between our workplace and personal lives, causing us to weigh whether to bring a plus-one to the office party or keep a family photo on our desk. But social media adds a whole new level of... View Details

Keywords: by Rachel Kim Raczka

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

psychological boundaries with your spouse, and people vary in how bumpy that transition is” “Many people will say that they have to figure out who they are in terms of always having been a really productive person,” Amabile says. “They... View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

strategies, leading them to overinvest in the near term," says Baxter. Senior management can provide valuable top-down guidance here by using three- to five-year strategic plans to define the boundaries of these discussions and then... View Details

Keywords: by Loren Gary

19 Jul 2013
Working Paper Summaries

Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations

Keywords: by Colin M. Fisher, Julianna Pillemer & Teresa M. Amabile

19 Apr 2004
Research & Ideas

Birth of the American Salesman

provided political and religious groups with a way to compete against their rivals for followers. Moreover, with more fluid class boundaries than in European countries, the skills of salesmanship, especially beginning in the late... View Details

Keywords: by Laura Linard

June 2012
Article

The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control

By: Ethan S. Bernstein

Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational... View Details

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

including approaches that emerged early in the pandemic. Some executives long for the days of yore, but were they that great? A recent survey of 10,000 executives by Deloitte found that pre-pandemic team structures and job boundaries... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

25 Jan 2017
HBS Case

How Should Advertisers Respond to Consumer Demand for Whiter Skin?

and ethical? What are the responsibilities that an organization has to its consumers?” The discussion drifted beyond the boundaries of India, touching on different views about skin color around the world. In Vietnam, some women wear long... View Details

Keywords: by Dina Gerdeman; Beauty & Cosmetics

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

sharing any work-related conflicts they may be facing. And managers should listen so they can better accommodate people’s individual circumstances when possible. Research has shown that encouraging those measured disclosures and respecting employees’ View Details

Keywords: by Michael Blanding

Publications