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  • All HBS Web  (991)
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    • News  (495)
    • Research  (359)
  • Faculty Publications  (37)
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  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

activities makes them less attractive to leader brands. They prefer, ceteris paribus, heavier, less scalable promotional activities, like in-store demonstrations, big prize sweepstakes, and the like, which are less affordable for... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

designing various auction processes that treat differently the questions of what is bought, from whom, and at what price. "In order to try to re-liquefy the markets, get some price discovery and begin to understand what these assets are worth. It is a View Details
Keywords: by Martha Lagace; Financial Services
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

cost transparency would be helpful [in motivating buyers] if the price of the shirt was $10. But even at $35, we still saw an advantage to revealing the cost of production, which is interesting because the markup was five times the cost."... View Details
Keywords: by Dina Gerdeman; Retail
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

no way out of the conundrum—that established companies simply lack the flexibility to explore new territory. Some have suggested that big companies adopt a venture capital model, funding exploratory expeditions but otherwise staying out... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

in their own way. Five barriers in particular tend to keep promising managers from becoming exceptional leaders: people overemphasize personal goals, protect their public image, turn their competitors into two-dimensional enemies, go it... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2010
  • First Look

First Look: March 2

societies—what might be termed leadership with a big "L?" Or does it mean something fine grained and local—leadership with a small "l"? Taxes, Dividends and International Portfolio Choice Authors:Mihir Desai and D.... View Details
Keywords: Martha Lagace
  • 05 Jul 2016
  • First Look

July 5, 2016

Statement)" for these subsidiaries of large bank holding companies. By focusing on the Big Three global custody banks—State Street, BNY Mellon, and JPMorgan Chase—we make the case for large custody banks assuming the role of climate... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

analysis. Over five years of teaching the course, I realized that what I was seeing in my experiment back in 2001 wasn't just an artifact of the classroom setting. Many high-stakes negotiations have significant auction elements to them,... View Details
Keywords: by Julia Hanna
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

tens of millions of Facebook users without their consent, prompting calls for big technology firms to be more strictly regulated. How would the five U.S. companies and BAT respond to these concerns? And,... View Details
Keywords: Dina Gerdeman
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

trying rush to market, but it is not how great policies get formulated. Like many, many Americans, I am the grandchild of immigrants. Our country’s growth and prosperity have depended on immigrants. I recently published a book (Strategy Rules: View Details
Keywords: by Staff
  • 03 Nov 2015
  • First Look

November 3, 2015

of firm-level expected-return proxies (ERPs), based on the premise that superior proxies should closely track true expected returns both cross-sectionally and over time (that is, the proxies should exhibit lower measurement-error variances). We then compare View Details
Keywords: Sean Silverthorne
  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

minimizing the number of deaths versus refraining from murder; actively killing one person or passively watching five die. A twist examines whether a protagonist would choose to push a person heavy enough to stop the train into the... View Details
Keywords: by Tom Quinn; Auto; Technology
  • 27 Mar 2012
  • First Look

First Look: March 27

investors, and experienced entrepreneurs. The challenges fall into five broad areas: the need to formalize organizational structure, executive transitions, the need for management systems/processes, evolution of the board of director's... View Details
Keywords: Carmen Nobel
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by doubling its share price in less... View Details
Keywords: by Avery Forman; Food & Beverage
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

May 11, 2017 New England Journal of Medicine Good Riddance to Big Insurance Mergers By: Dafny, Leemore S. Abstract—Federal judges issued preliminary injunctions halting mergers of four of the five largest... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

(the NFL semi-final) five times, and competed in the Super Bowl once. Despite Reid’s previous success, the Eagles organization decided to let him go after the team went 12-20 in his last two seasons, and 4-12 in his final season. There... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 12 Jun 2012
  • First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012 Olympic Games suggests View Details
Keywords: Sean Silverthorne
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

School Case 606-118 A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

mountain of pension costs. John Macomber, Robert Pozen, and Eric Werker—offer their views on some down-the-road scenarios. Beyond A Bailout By: Senior Lecturer John Macomber Detroit has failed. Why did this happen, might there be more big... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

scientific advances beckoned but would require both funding and physical space. The Broad Institute's leaders, including Altshuler, Director of the Program in Medical and Population Genetics, and Golub, Director of the Cancer Program, needed to decide how View Details
Keywords: Martha Lagace
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