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- All HBS Web
(825)
- News (350)
- Research (455)
- Multimedia (28)
- Faculty Publications (69)
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
Whether it’s booking a hotel, renting a movie, or buying a car, many of us consult multiple reviews before deciding. It’s called aggregating opinions, and we do it without even thinking about it. Crowdsourcing works so well, in fact, says... View Details
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
people to lay off. If, on the other hand, you acquire a company because it is developing a hot technology, your challenge is to hold on to the acquisition's best engineers. These two scenarios require the acquiring company to engage in... View Details
Keywords: by Joseph L. Bower
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
wanted to join a small business where I had maximum opportunity for growth. Drive-In Concessions gave that to me," he explains. Less than a year later, O'Donnell worked out a deal with Sportservice, the concessions giant that owned Drive-In Concessions, to View Details
- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
everything from working out at the gym to turning off the lights at home. Yet, despite the brainpower devoted to devising creative rewards and fine-tuning offerings, employees don’t always buy in. “All this money and time and smart people... View Details
Keywords: by Scott Van Voorhis
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
organization’s competitive edge. You’ll learn how to evaluate trade-offs and align, prioritize, and formulate strategic initiatives for the greatest business impact. Highlights The Value Stick Value Creation at Best View Details
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
locations. “It’s not about just the markup, which, to some extent, is just a temporary effect,” Cavallo says. “If competition with Amazon changes the way firms such as Walmart or Best Buy make pricing... View Details
- Web
2022 Reunion Presentations - Alumni
competitors or partners with respect to existing health care players? Drawing upon examples of entrant moves into health care—at Walmart, Best Buy, and Amazon—this session will help participants understand the landscape of current efforts... View Details
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
trade off what they buy in the store, depending on price. There are also brand-loyal people who will buy the same container of, say, Edy’s ice cream, no matter what it costs, every time. And there will... View Details
- 01 Jan 2011
- News
Karen Gordon Mills, MBA 1977
"For most of the eighties," recalls the unflappable mother of three and wife of a college president, "I was pregnant, walking through steel mills, and buying companies." Now working with small business owners on a national scale, she... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
line of research examines how best to schedule work to improve operational performance. This literature typically takes the perspective of a central planner who directs individuals to execute tasks in a prescribed order. In many settings,... View Details
Keywords: Sean Silverthorne
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
turned to my son and remarked, “That stuff can make you sick.” Several of us laughed. I wasn’t one of them. I knew him well. He meant it. This may help explain why so many organizations seem to have lost contact with the experience of View Details
Keywords: by James Heskett
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
plenty of die-hard fans willing to push back when a consumer issues an online attack, Avery says. “The best defense against people who are speaking badly about you on social media is to have an incredibly loyal relationship with your... View Details
- 23 Aug 2016
- First Look
August 23, 2016
of principles for responsible investment, a standard that falls well short of integrating ESG considerations into their investment decisions. Myth Number 3: Companies cannot influence the kind of shareholders that buy their shares, and... View Details
Keywords: Sean Silverthorne
- 18 Jul 2019
- News
Lessons from the Rise and Fall of VisiCalc
the first casualty of what Clayton Christensen would call a disruptive innovation. Lotus bested VisiCalc by offering the same major features plus a handful of others, such as variable column widths and the ability to create charts and... View Details
- 01 Dec 2022
- News
My First Job
department at a Woolworth store back when they had manual cash registers. Candy bars used to sell really quickly, and the department needed constant restocking. During lunch, hundreds of customers would come in to buy snacks, and the... View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
practice. “We propose to step back and ask how we can best integrate machine learning to solve previously untenable marketing problems facing real companies?” Combining man and machine A product of the 11th Triennial Invitational Choice... View Details
Keywords: by Kristen Senz
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
institutions and concepts by showing where they came from. What is money? What do banks do? What's the difference between a stock and a bond? Why buy insurance or real estate? And how exactly do hedge funds make (and lose) money? This is... View Details
Keywords: Martha Lagace
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
the late 1980s, Best Buy decided to introduce a new deep-discount business model that eliminated a lot of labor costs and storage space. For the next 10 years, Circuit City ignored this despite the fact that... View Details
Keywords: by Michael Blanding
- 17 Aug 2010
- First Look
First Look: August 17
in which Merrill, BofA, and the government attempted to negotiate the acquisition. This case focuses class discussion on several decisions-whether BofA should have initially agreed to buy Merrill Lynch, whether it should have accepted... View Details
Keywords: Martha Lagace