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Show Results For
- All HBS Web
(795)
- News (203)
- Research (419)
- Events (3)
- Multimedia (7)
- Faculty Publications (283)
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- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
drumming up hundreds of dollars households may not be able to afford. How technology can help Innovations in insurance technology can address the problems of high fees by automating away many of the transaction costs, indexing the amount... View Details
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
database of startups and investors, to analyze collaboration patterns. The authors also sorted through press releases, news articles, and regulatory filings to augment View Details
Keywords: by Rachel Layne
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
depending on when they initiate following a co-option strategy and where they implement it. Growth-driven co-option needs to occur early and entails going after an entrant's core customers. In essence, an... View Details
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
trying to augment the curriculum with international cases. For example, I wrote a case about a hotel in Barcelona, a shopping center development in Hungary, and the recapitalization of Canary Wharf in... View Details
- 15 Mar 2022
- Research & Ideas
This Workplace Certification Made Already Safe Companies Even Safer
establishments in the US that they certified to the OHSAS 18001 standard. The researchers used automated and manual techniques to match workplaces across these and other... View Details
Keywords: by Rachel Layne
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
results in the beginning. Underestimates can happen as well if AI is solving a constrained problem like back-office automation or insurance claims. Helping customers understand which problems can and cannot... View Details
Keywords: by Rocio Wu
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details
- 18 Dec 2017
- Op-Ed
Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs
Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
Radio-frequency identification devices for grocery stores, smart cards, and automated ordering systems for hospital physicians are all examples of new process targets that technologies will soon address. In... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
just across time but also across locations,” Cavallo says, adding that these are important decisions for corporate executives wrestling with dynamic pricing. “Studying fairness concerns seems crucial to know how firms might be able to use View Details
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
data, including repeat customers, could then train and calibrate the model to offer firm-specific predictions about new customers based on their initial purchases, she says. In the future, Ascarza expects that more View Details
- Research Summary
Overview
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- Research Summary
Overview
By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
Imagine a future in which a smart marketing machine can predict the needs and habits of individual consumers and the dynamics of competitors across industries and markets. This... View Details
Keywords: by Kristen Senz
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
interviews. The correlation between a manager's assessment of people in interviews and their actual on-the-job performance is less than 50 percent. In other words, less than flipping a coin, and usually much... View Details
Keywords: by Kristen Senz
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
because I couldn't understand what the rep was saying. After 30 minutes, it was clear that my time was running out, and I was shunted off the call quickly with little assurance that I had programmed my television set correctly. Several... View Details
Keywords: by James Heskett
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
Kenny: : "This flat tire needs a man," says the narrator of the Goodyear Tire commercial that aired during the inaugural Super Bowl between the Green Bay Packers and the Kansas City Chiefs in 1967. The ad featured a damsel in... View Details
- 05 Sep 2019
- Sharpening Your Skills
Making the Right Technical Hire
developers and 27 percent wanted sales leads, 13 percent were looking for growth marketers and 7 percent wanted front-end developers/UX/designers. Sure, it’s fine to look for a generalist [or View Details
- 14 Dec 1999
- Research & Ideas
From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation
community center. Such projects are good for team building and may augment limited community budgets, even build new relationships, but they don't change the education system or strengthen economic prospects... View Details
Keywords: by Rosabeth Moss Kanter