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  • All HBS Web  (827)
    • News  (205)
    • Research  (427)
    • Events  (4)
    • Multimedia  (7)
  • Faculty Publications  (289)

Show Results For

  • All HBS Web  (827)
    • News  (205)
    • Research  (427)
    • Events  (4)
    • Multimedia  (7)
  • Faculty Publications  (289)
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  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

School professor Amit Goldenberg and colleagues Nathan Young and Andrea Bellovary of DePaul University analyzed 140,358 tweets posted by 44 news agencies in early 2020. An View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

prior art, hunting for specific keywords to pull up past cases. The new machine learning tool automates this process, Choudhury says. “The document is fed into this tool, and then it spits out what it thinks... View Details
Keywords: by Michael Blanding; Technology; Information
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

decisions and automates that process. So, instead of a few humans making decisions, now you can have millions of machines making systematically biased decisions. That scale can have a significant impact on... View Details
Keywords: by Rachel Layne
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

fail to meet their projected targets and 75 percent of new products fail.” McDonald and co-author Christopher Bingham explore eight central tensions in the new book, Productive Tensions: How Every Leader Can... View Details
Keywords: by Lane Lambert
  • Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

drumming up hundreds of dollars households may not be able to afford. How technology can help Innovations in insurance technology can address the problems of high fees by automating away many of the transaction costs, indexing the amount... View Details
Keywords: by Ray Kluender; Insurance
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

database of startups and investors, to analyze collaboration patterns. The authors also sorted through press releases, news articles, and regulatory filings to augment View Details
Keywords: by Rachel Layne
  • 08 Jul 2019
  • Research & Ideas

Are Paywalls Saving Newspapers?

Media outlets large and small have adopted digital paywalls to augment dramatic declines in print revenues, but given their negative effect on website traffic (and, in turn, online advertising), are paywalls... View Details
Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

Jakarta, Indonesia, crashed into the Java Sea 13 minutes after takeoff. All 189 passengers and crew aboard were killed. Investigations revealed that a design flaw in the aircraft’s Maneuvering Characteristics View Details
Keywords: by Bill George
  • 15 Mar 2022
  • Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

establishments in the US that they certified to the OHSAS 18001 standard. The researchers used automated and manual techniques to match workplaces across these and other... View Details
Keywords: by Rachel Layne
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

specific time such as 9-to-5. As much of the factory work has been automated along with customer service, work is carried out throughout the day and night. And, of course, "place" of work has... View Details
Keywords: by Martha Lagace
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

Radio-frequency identification devices for grocery stores, smart cards, and automated ordering systems for hospital physicians are all examples of new process targets that technologies will soon address. In... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

depending on when they initiate following a co-option strategy and where they implement it. Growth-driven co-option needs to occur early and entails going after an entrant's core customers. In essence, an... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

data, including repeat customers, could then train and calibrate the model to offer firm-specific predictions about new customers based on their initial purchases, she says. In the future, Ascarza expects that more View Details
Keywords: by Kristen Senz; Retail; Service
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

results in the beginning. Underestimates can happen as well if AI is solving a constrained problem like back-office automation or insurance claims. Helping customers understand which problems can and cannot... View Details
Keywords: by Rocio Wu
  • 30 Aug 2004
  • Research & Ideas

Real Estate: The Most Imperfect Asset

trying to augment the curriculum with international cases. For example, I wrote a case about a hotel in Barcelona, a shopping center development in Hungary, and the recapitalization of Canary Wharf in... View Details
Keywords: by Sarah Jane Johnston; Construction; Real Estate
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details
Keywords: by Michael Blanding; Technology
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

because I couldn't understand what the rep was saying. After 30 minutes, it was clear that my time was running out, and I was shunted off the call quickly with little assurance that I had programmed my television set correctly. Several... View Details
Keywords: by James Heskett
  • 24 Apr 2019
  • Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

just across time but also across locations,” Cavallo says, adding that these are important decisions for corporate executives wrestling with dynamic pricing. “Studying fairness concerns seems crucial to know how firms might be able to use View Details
Keywords: by Roberta Holland; Retail
  • Research Summary

Overview

By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
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