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Show Results For
- All HBS Web
(872)
- News (174)
- Research (634)
- Events (3)
- Multimedia (2)
- Faculty Publications (374)
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
ever work.'" On the flipside, research has found that entering negotiations with a positive attitude tends to lead to better outcomes—when both sides are agreeable and conciliatory, it builds a level of trust that can lead to... View Details
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
work strategies appear to be useful short-term solutions to both a massive global pandemic and, at least in the US, a talent shortage. Even so, how do you explain the contrast in attitude toward them among at least some practitioners and... View Details
Keywords: by James Heskett
- 10 Sep 2001
- What Do You Think?
Do MBAs Need More Street Smarts?
are learned. As David An put it, they are "primarily an issue of experience. ... If you screw up a deal you will be the best to know how to do better the next time." David Fitzgerald suggested that street smarts are a "combination of View Details
Keywords: by James Heskett
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
practices of management require innovation as well." But what kind of innovation in management are we thinking about? There were many suggestions. Nearly all began with the call for a new kind of leadership. Umesh Gupta stated, "Innovation is directly... View Details
Keywords: by Jim Heskett
- May–June 2019
- Article
Cross-Silo Leadership
By: Amy C. Edmondson, Tiziana Casciaro and Sujin Jang
Today the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies must break down silos and get people working together across boundaries. But that’s a challenge for many... View Details
Keywords: Cross-functional Management; Collaborative Innovation and Invention; Innovation Leadership; Groups and Teams; Employees; Attitudes
Edmondson, Amy C., Tiziana Casciaro, and Sujin Jang. "Cross-Silo Leadership." Harvard Business Review 97, no. 3 (May–June 2019): 130–139.
- Web
Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School
registration takes place in the fall and spring. Spring Take required first year course: The Entrepreneurial Manager: All students take the Required Curriculum course, The Entrepreneurial Manager , to build the knowledge, skills, and View Details
- March 2020 (Revised August 2020)
- Case
Culture at Google
By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
- 2012
- Chapter
Creating Leaders: An Ontological/Phenomenological Model
By: Michael C. Jensen, Werner Erhard and Kari L. Granger
The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any... View Details
Keywords: Leadership Development; Attitudes; Behavior; Experience and Expertise; Knowledge Acquisition
Jensen, Michael C., Werner Erhard, and Kari L. Granger. "Creating Leaders: An Ontological/Phenomenological Model." Chap. 16 in The Handbook for Teaching Leadership: Knowing, Doing, and Being, edited by Scott Snook, Nitin Nohria, and Rakesh Khurana. Thousand Oaks, CA: Sage Publications, 2012.
- February 2023
- Case
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
year later that he had never really identified with his career, that work was just for pay, and that his self-concept as a family man was—and had always been—most important. Maintaining a life philosophy: Many people mentioned holding onto certain View Details
- 01 Feb 1999
- News
Too Much of a Good Thing?
development-oriented, production-intensive, and competitive global economy of the future. In that context, what seems certain is that some companies and countries, when confronted with overcapacity, will nevertheless plow ahead with the kind of go-for-it View Details
Keywords: Garry Emmons
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
their attitudes and perceptions, and those of their husbands." The study’s findings showed a clear uptick in women working outside the home, with the strongest results seen for women who were more socially constrained (women who at... View Details
Keywords: by Julia Hanna
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
process is too top-down. Or consider how achieving high levels of dedication to the firm (a strong culture) can easily slip into an attitude that resists change. Only if learning and change become an equally valued outcome can the status... View Details
Keywords: by Martha Lagace
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
across workers in their preference to work from home, experience with remote learning, entertainment, and consumption will also shape consumer attitudes toward digital and physical experiences. Differences in consumer preferences may... View Details
Keywords: by Hong Luo and Alberto Galasso
- 2010
- Working Paper
Being a Leader and the Effective Exercise of Leadership: An Ontological Model (PDF File of PowerPoint Slides)
By: Werner Erhard, Michael C. Jensen and Kari Granger
This presentation is based on our research program over the last seven years in which our objective has been to rigorously distinguish leader and leadership and to create a technology for providing access to being a leader and exercising leadership effectively (in... View Details
Keywords: Curriculum and Courses; Innovation and Invention; Leadership Development; Goals and Objectives; Research and Development; Attitudes; Perception; Technology; United States
Erhard, Werner, Michael C. Jensen, and Kari Granger. "Being a Leader and the Effective Exercise of Leadership: An Ontological Model (PDF File of PowerPoint Slides)." Harvard Business School Working Paper, No. 09-124, October 2010.
- Portrait Project
Ratnika Prasad
When I was ten, my classmates’ callous attitude towards littering frustrated me deeply. Most adults shrugged off my indignation as childish, but my father, a government officer, asked me to think of what I could do. So, I banded together... View Details
- 08 May 2023
- Research & Ideas
How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs
builds upon previous research on “systemic racial bias in entrepreneurial finance,” illustrating a “more direct” connection between shifts in public attitudes and struggles experienced by minority creators in raising money for new... View Details
Keywords: by Scott Van Voorhis
- 22 Jan 2018
- Working Paper Summaries
When Gender Discrimination Is Not About Gender
- 2016
- Chapter
Dishonesty Explained: What Leads Moral People To Act Immorally
By: F. Gino and D. Ariely
The last two decades have witnessed what seems to be an increasing number of cases of dishonesty, from corporate corruption and employee misconduct to questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of... View Details
Gino, F., and D. Ariely. "Dishonesty Explained: What Leads Moral People To Act Immorally." In The Social Psychology of Good and Evil. 2nd ed. Edited by Arthur G. Miller. New York: Guilford Press, 2016.
- 2020
- Book
Teaching by Heart: One Professor's Journey to Inspire
By: Thomas J. DeLong
The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
DeLong, Thomas J. Teaching by Heart: One Professor's Journey to Inspire. Boston: Harvard Business Review Press, 2020.