Artificial intelligence - Publications - Faculty & Research

01 Dec 2020
What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

assess how technology, such as robots and artificial intelligence, impacts work and workers. One conclusion was that technology would change the nature of work, but still leave us with more demand for workers than supply. Inequality in... View Details

Keywords: by James Heskett

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Himabindu Lakkaraju, an assistant professor at Harvard Business School. The study is one of the first to explore the ethics of repositioning content to influence query results produced by LLM applications such as ChatGPT, Google Gemini, Claude, and other View Details

Keywords: by Ben Rand; Technology

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case:... View Details

Keywords: Sean Silverthorne

10 Sep 2024
Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

AI can help you become a better writer, coder, and researcher. But can the powerful technology boost business acumen and economic performance? Sort of, says a recent study. An experimental artificial View Details

Keywords: by Ben Rand

17 Nov 2003
Research & Ideas

The Business of Babies

Chinese babies), and international restrictions and legislation concerning adoption. High-tech measures include IVF, artificial insemination, surrogacy, gamete interfallopian transfer (GIFT) in which the sperm is injected directly into... View Details

Keywords: by Julia Hanna; Health

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI)... View Details

Keywords: by Ben Rand; Information Technology; Technology

05 Jul 2017
What Do You Think?

Can Innovation Save Us From Ourselves?

Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits... View Details

Keywords: by James Heskett; Technology

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

The world’s refugee population has exploded over the last decade, straining the resources of international resettlement agencies as staff struggle to keep up with manually matching millions of refugees and asylum seekers to host countries. View Details

Keywords: by Ben Rand; Technology; Information Technology

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

Harvard Business School 519-017 Tailor Brands: Artificial Intelligence-Driven Branding Using proprietary artificial intelligence technology, startup Tailor Brands set out to... View Details

Keywords: Dina Gerdeman

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

invite all people to escape reality. You Might Also Like: Chance Encounters: What's at Stake in Return-to-Office Decisions (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'? How Will the Metaverse Affect Productivity? Feedback or ideas to share? Email... View Details

Keywords: by Scott Nover; Computer; Information Technology

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

businesses, were so momentous. [ ] There is no question, however, that small business intelligence will develop quickly on the coattails of other areas of big data and artificial intelligence. Combining data... View Details

Keywords: by Martha Lagace; Banking; Financial Services

01 Feb 2017
What Do You Think?

Is the Next Jobs Crisis Just Ahead?

for how to deal with it. Deaver Brown saw the future (and the jobs crisis) most succinctly: “Better quicker results due to fewer people between a customer and the solution.” Fizzinnf said, “Robotics and artificial View Details

Keywords: by James Heskett; Service

17 Oct 2024
Research & Ideas

The Reputation Risks of Sharing Fake News

sharing accurate information,” says Jordan. You Might Also Like: Is It Even Possible to Dam the Flow of Misleading Content Online? Do Social Movements Sway Voters? Not Really, Except for One Election 2024: Why Demographics Won't Predict the Next President Feedback or... View Details

Keywords: by Avery Forman

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

companies will live and die based on their ability to bounce back from a crisis.” Demand for digital transformation and artificial intelligence (AI) will raise the stakes for strategic data and platform... View Details

Keywords: by Hise Gibson and Anita Lynch

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

17 Sep 2024
HBS Case

The Climate Targets Leaders Need to Know as Regulations Loom

Already Safe Companies Even Safer Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by Rachel Layne

26 Sep 2024
HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death... View Details

Keywords: by Tom Quinn; Auto; Technology

08 Nov 2024
HBS Case

What Wartime Service Taught These Historic Leaders

into summary statistics.” You Might Also Like: From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World How Would Jack Welch’s Leadership Style Fare in Today’s World? How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?... View Details

Keywords: by Avery Forman; Entertainment & Recreation

29 May 2018
First Look

New Research and Ideas, May 29, 2018

Artificial Intelligence Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances—big data, automation, and... View Details