Artificial Intelligence - Publications - Faculty & Research

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

the class toward her personal passion, precision medicine. “Health care is rife with examples like these—and such applications of big data will only expand over the coming years. I spend a lot of time thinking about questions like, How will View Details

Keywords: by Dina Gerdeman

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

This would require greater promotion of the site to creators of content, some of whom were raising issues about their split of the revenue. It also required a rewrite of the recommendation algorithm that led viewers to related videos, thus building engagement.... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

31 May 2023
Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

haven’t made a service part of their routines, the authors find. These findings come as companies such as Procter & Gamble, Adidas, and McDonald’s are trying to collect more consumer data to hone their marketing messages. With View Details

Keywords: by Rachel Layne; Transportation

01 Dec 2020
What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

assess how technology, such as robots and artificial intelligence, impacts work and workers. One conclusion was that technology would change the nature of work, but still leave us with more demand for workers than supply. Inequality in... View Details

Keywords: by James Heskett

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case:... View Details

Keywords: Sean Silverthorne

17 Nov 2003
Research & Ideas

The Business of Babies

Chinese babies), and international restrictions and legislation concerning adoption. High-tech measures include IVF, artificial insemination, surrogacy, gamete interfallopian transfer (GIFT) in which the sperm is injected directly into... View Details

Keywords: by Julia Hanna; Health

05 Jul 2017
What Do You Think?

Can Innovation Save Us From Ourselves?

Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits... View Details

Keywords: by James Heskett; Technology

01 Feb 2017
What Do You Think?

Is the Next Jobs Crisis Just Ahead?

for how to deal with it. Deaver Brown saw the future (and the jobs crisis) most succinctly: “Better quicker results due to fewer people between a customer and the solution.” Fizzinnf said, “Robotics and artificial View Details

Keywords: by James Heskett; Service

17 Oct 2024
Research & Ideas

The Reputation Risks of Sharing Fake News

sharing accurate information,” says Jordan. You Might Also Like: Is It Even Possible to Dam the Flow of Misleading Content Online? Do Social Movements Sway Voters? Not Really, Except for One Election 2024: Why Demographics Won't Predict the Next President Feedback or... View Details

Keywords: by Avery Forman

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

companies will live and die based on their ability to bounce back from a crisis.” Demand for digital transformation and artificial intelligence (AI) will raise the stakes for strategic data and platform... View Details

Keywords: by Hise Gibson and Anita Lynch

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

17 Sep 2024
HBS Case

The Climate Targets Leaders Need to Know as Regulations Loom

Already Safe Companies Even Safer Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by Rachel Layne

08 Nov 2024
HBS Case

What Wartime Service Taught These Historic Leaders

into summary statistics.” You Might Also Like: From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World How Would Jack Welch’s Leadership Style Fare in Today’s World? How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?... View Details

Keywords: by Avery Forman; Entertainment & Recreation

16 Jul 2024
Research & Ideas

Weighing Digital Tradeoffs in Private Equity

When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial... View Details

Keywords: by Michael Blanding; Financial Services

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World For the first time in 100 years, new technologies such as artificial intelligence are causing firms to rethink their... View Details

Keywords: by Staff

09 Dec 2008
First Look

First Look: December 9, 2008

k=1, the self-price position auction, we show that the existence of a such mediator depends on the tie-breaking rule used in the auction. On the Value of Correlation Authors:Itai Ashlagi, Dov Monderer, and Moshe Tennenholtz Publication:Journal of View Details

Keywords: Martha Lagace

05 Nov 2024
Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI)... View Details

Keywords: by Ben Rand; Information Technology; Technology

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Himabindu Lakkaraju, an assistant professor at Harvard Business School. The study is one of the first to explore the ethics of repositioning content to influence query results produced by LLM applications such as ChatGPT, Google Gemini, Claude, and other View Details

Keywords: by Ben Rand; Technology

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

more integrated view about how their interests are related to others' interests. One Report eliminates the artificial and unhelpful analytical distinction between shareholders and stakeholders. The former are simply one particular type of... View Details

Keywords: by Martha Lagace

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

Harvard Business School 519-017 Tailor Brands: Artificial Intelligence-Driven Branding Using proprietary artificial intelligence technology, startup Tailor Brands set out to... View Details

Keywords: Dina Gerdeman

Publications