Always On - Publications - Faculty & Research

21 Sep 2021
Office Hours

Readers Ask: How Can I Gain Power and Influence?

power is always relative. You may have great influence in one relationship and be completely dependent in another. Second, people confuse power with authority, but authority is no guarantee of power, and you... View Details

Keywords: by Kristen Senz

July 2020
Case

King's College Hospital in Crisis

By: John R. Wells and Benjamin Weinstock

On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details

Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom

Citation

Educators

Purchase

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

ownership support of the business are just too important to ignore or take for granted. We also know that strong performance of the business, the ownership group, and the family depends on the effective leadership of each group. This... View Details

13 Jan 2003
Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

customers themselves are not aware? Zaltman: There are several helpful approaches. One is to double check stated beliefs with actual behavior. For example, many consumers report handling competing brands and comparing prices at the point... View Details

Keywords: by Manda Mahoney

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

[This is the fourth installment in a monthly series on management issues in the time of COVID-19.] “You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most... View Details

Keywords: by Boris Groysberg and Robin Abrahams

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

thing or two about efficiency. But it's one thing to make yourself more efficient, quite another to make a team more efficient, and still another when that team's membership is in constant flux. With short-term teams assembled View Details

Keywords: by Roberta Holland; Health

22 Aug 2016
Research & Ideas

Master the One-on-One Meeting

cadence with them (weekly or every other week? 30 minutes or an hour?) and what the format should be—your office or theirs, a walk, or maybe grabbing coffee. Different formats work for different employees and they can always be changed as... View Details

Keywords: by Julia B. Austin

14 Nov 2023
What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

based on such things as the nature of the gift and the relationship of the giver and receiver.) “Having worked with leaders of every stripe, it has always seemed to me that leaders of organizations... View Details

Keywords: by James Heskett

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

would you want your children to be these people? Defining your own yardstick for success can often be quite difficult, according to Stevenson. "A ton of books on success all say, 'Choose your target and shoot at it,'" he said.... View Details

Keywords: by Martha Lagace

23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

2019 Boston: Harvard Business Review Press Becoming a Manager: How New Managers Master the Challenges of Leadership By: Hill, Linda A. Abstract—In your career, or anyone's, there is one transition that stands out as the most crucial—going... View Details

Keywords: Dina Gerdeman

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

leadership strategy at Harvard Business School is based on this assumption: It is that a discussion leader should avoid calling on students whose hands have been in the air for several minutes. The... View Details

Keywords: by James Heskett

15 Mar 2017
Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details

Keywords: by Carmen Nobel; Green Technology

12 Sep 2023
Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

himself who wonder why they feel unfulfilled. Brooks dove into happiness research after commanding a prestigious nonprofit left him feeling empty. “I wasn’t enjoying what I was doing, and I wasn’t getting the most out of my own life, so my wife suggested I turn my... View Details

Keywords: by Avery Forman

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

both could be very direct as well. Hesselbein, according to one account, once lectured a class of retiring CEOs that included Alan Mulally, who was out of a job at Boeing prior to becoming CEO of Ford, to stop “whining” about what they... View Details

Keywords: Re: James L. Heskett

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

identical resumes. Using a novel control condition, we document that this discrimination is not specific to gender and is instead driven by beliefs. Employers are simply less willing to hire a worker from a group that performs worse on... View Details

Keywords: Dina Gerdeman

08 May 2023
Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

What does fearmongering about immigration have to do with crowdfunding new ideas on Kickstarter? For Black, Asian, and Hispanic entrepreneurs, such rhetoric can undermine fundraising efforts, making it even less likely that new ideas will... View Details

Keywords: by Scott Van Voorhis

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to do both—and... View Details

Keywords: by Danielle Kost

04 May 2009
Working Paper Summaries

An Ounce of Prevention: The Power of Public Risk Management in Stabilizing the Financial System

Keywords: by David A. Moss; Banking; Financial Services

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare Inc., which runs the... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

But it wasn't always so. Vexing problems we experience in business and society may be due in part to the neglect of leadership studies in the academy for many years. "If we had to characterize the path of work View Details

Keywords: by Martha Lagace; Education

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