Time As Money - Publications - Faculty & Research

01 Oct 2013
Working Paper Summaries

Organizational Factors that Contribute to Operational Failures in Hospitals

Keywords: by Anita L. Tucker, W. Scott Heisler & Laura D. Janisse; Health

Research Summary

Multilateral Bankruptcy Rules

A classic problem in economics is the selection of a bankruptcy rule with good normative properties. The problem as usually specified is given by the “estate” E which is to be divided among the “claims” c= (c₁,... View Details

January 2009 (Revised April 2009)
Case

The Carlyle Group

By: Robert G. Eccles and Carin-Isabel Knoop

This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details

Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)

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Food & Agriculture - Business & Environment

part of the digestive process of ruminant animals such as cattle—produces methane, a gas about 20 times more damaging that CO 2 in terms of its global warming potential. [29] Modern farming techniques emit... View Details

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

will get the deal negotiated and closed promptly. #7: Failing to make a timely Section 83 (b) election. If the advice in #9 is followed, then shares will be issued, subject to vesting, to the founders as... View Details

Keywords: by Staff

25 Apr 2017
First Look

First Look at New Research, April 25

2017 CA: BVT Publishing Global Marketing Management: A Casebook By: Quelch, John A. Abstract—During the last quarter century, international business was shaken by a revolution in global competition unlike any previously experienced. As... View Details

Keywords: Sean Silverthorne

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

of services. "Some of these are point-of-sale situations where we didn’t traditionally think about tipping 15 percent." “In many establishments, we’re now moving to digital payment systems such as Toast that ask you each View Details

Keywords: by Anna Lamb, Harvard Gazette

2024
Working Paper

Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno

Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details

Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication

Citation

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31 Oct 2018
What Do You Think?

What is the Function of Fear in Leadership?

PeopleImages What kinds of fear, if any, are appropriate in leading others? Fear has a place in leading and managing others. But if used for short-term achievement, as a negative motivator, or as a source of power over others, it can have... View Details

Keywords: by James Heskett

01 Jan 2007
News

Jaime Augusto Zobel de Ayala, MBA 1987

back roads of destinations such as Tasmania, Baja Mexico, or South Africa on adventure motorcycles. "The novelist Milan Kundera said that when you're riding a motorcycle, there's no past or future, there's only the present," Zobel... View Details

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

14 Oct 2015
HBS Seminar

Scott Stern, Professor, MIT Sloan School of Management

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

If people smile, nod, and say "yes" at your company, maybe it's time to start an argument. According to HBS professor Michael Roberto, the lack of good conflict—constructive conflict—within an organization makes it that much... View Details

Keywords: by Martha Lagace

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

sample of actual applications from entrepreneurs seeking commercial loans for the first time. They acquired the loan files from a large commercial lender in India, a country challenged by a dearth of verifiable financial data. As is... View Details

Keywords: by Carmen Nobel; Banking

Profile

Adriana Garcia Ceja

broader business skill set. I was privy to a small subset of business, and there were other skills I need to learn: marketing, general management.” Leadership in difficult times “Because I sought specific skills I didn’t have View Details

18 Nov 2010
Research & Ideas

GM’s IPO: Back to the Future

On a journey that began 17 months ago, General Motors entered and emerged from bankruptcy to become a private company with Uncle Sam as its largest shareholder. The company reaches another milestone today by offering an initial public... View Details

Keywords: by Staff; Auto

Profile

Christina Byrd

the amount of time it took to get things done.” As she approached graduation, “several companies recruited for executive compensation consultants among the poly-econ majors,” Christina says. She accepted an... View Details

27 Aug 2019
Blog Post

Meet the PRIDE Club

community's use of the traditional acronym "LGBT." In ensuing discussions, they sought a name that would be most welcoming as a club and community at Harvard Business School, while remaining externally recognizable View Details

28 Mar 2016
Research & Ideas

What's a Boss Worth?

We all have our boss horror stories. The underminer. The bad communicator. The credit hog. The snake. Then again, if we’re lucky, we’ve all had those amazing bosses as well—the supervisor who encourages all employees to take their work up... View Details

Keywords: by Michael Blanding; Service

15 Oct 2018
Research & Ideas

Shaky Business: How Handshakes Win Negotiations

professor Michael Norton, Harold M. Brierley Professor of Business Administration. “We shake when we say hello to someone, and we shake again after a deal is done.” Centuries ago, the handshake may have originated as a way for people to... View Details

Keywords: by Michael Blanding

Publications