Publications
Publications
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- All HBS Web
(7,352)
- Faculty Publications (3,325)
- September 1988 (Revised December 1998)
- Case
Donner Co.
By: Roy D. Shapiro
The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
- September 1988 (Revised September 1993)
- Case
Mrs. Fields Cookies
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
- September 1988
- Case
Frontier Airlines, Inc. (A) (Condensed)
Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
- September 1988 (Revised September 1995)
- Teaching Note
Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note
- August 1988 (Revised March 1990)
- Teaching Note
Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note
- August 1988 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (C)
- August 1988 (Revised April 1998)
- Case
IBM 360: Giant as Entrepreneur
By: Joseph L. Bower
Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
- July 1988 (Revised March 1990)
- Case
Grumman Corp.: Business Information System
- June 1988 (Revised December 1991)
- Case
IBM Computer Conferencing
- June 1988 (Revised May 1990)
- Case
Olivetti (A): Picking Up the Pieces
By: Roy V. Eales and Malcolm S. Salter
Keywords: Information Technology Industry
- June 1988 (Revised May 1990)
- Case
Olivetti (B): Putting De Benedetti's ""Mark I"" Strategy to Work
By: Roy V. Eales and Malcolm S. Salter
- 1988
- Chapter
Joint Ventures and Collaborative Arrangements in the Telecommunications Equipment Industry
By: Gary P. Pisano, Michael Russo and David Teece
- March 1988 (Revised September 1995)
- Case
Xerox Corp.: Leadership of the Information Technology Function (A)
By: Lynda M. Applegate and Donna B. Stoddard
- December 1987 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (A)
By: Lynda M. Applegate and Donna B. Stoddard
- July 1987
- Case
Frito-Lay, Inc.: The New Data Center
- July 1987 (Revised November 1989)
- Teaching Note
Lotus Development Corp. Channel Choice: Direct vs. Distribution, Teaching Note
Teaching Note for (9-587-078). View Details
- July 1987 (Revised October 1995)
- Case
Phillips 66: Controlling a Company Through Crisis
The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
- April 1987 (Revised July 1989)
- Case
Lockheed-Georgia Co.: Executive Information Systems
- March 1987 (Revised May 1988)
- Case
Inland Steel Co. Product Policy (A): Changing Markets and Technology
By: Benson P. Shapiro and Lawrence B. Levine
- January 1987 (Revised October 1993)
- Case
Skunkworks at Digital Equipment Corp.: The Tale of XCON
Keywords: Information Technology Industry