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  • All HBS Web  (9,037)
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  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

assured that they can defend their achievements—that they will be listened to if they feel aggrieved or abused. Jobs that reasonably fulfill all 4 drives are the building blocks of healthy organizations. It is also important to make sure that all other social View Details
Keywords: by Sean Silverthorne
  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

Harvard Business School professor John Quelch is debuting a blog on marketing issues at Harvard Business Online. HBS Working Knowledge is reprinting his first entry, which looks at the Mattel toy recall.Mattel has been criticized heavily for having to recall not once... View Details
Keywords: by John Quelch; Consumer Products
  • October 1997
  • Case

Planned Parenthood Federation of America (B)

By: V. Kasturi Rangan and Elaine V. Backman
Outlines the process of strategy reinvention adopted by Planned Parenthood. It lays out the new strategic proposals, and the reactions of the various constituencies to those proposals. View Details
Keywords: Change Management; Framework; Core Relationships; Risk and Uncertainty; Adaptation; Health Industry
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Rangan, V. Kasturi, and Elaine V. Backman. "Planned Parenthood Federation of America (B)." Harvard Business School Case 598-002, October 1997.
  • January 1997 (Revised August 2007)
  • Case

Computron, Inc. (2006)

By: John A. Quelch
In July 1996, Mr. Thomas Zimmermann, European Manager of Computron, must select a price for a new computer for his largest customer. A rewritten version of an earlier case. View Details
Keywords: Customer Relationship Management; Price; Product; Europe
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Quelch, John A. "Computron, Inc. (2006)." Harvard Business School Case 597-063, January 1997. (Revised August 2007.)
  • February 2000 (Revised March 2004)
  • Case

Venture Law Group (A)

By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that... View Details
Keywords: Business Model; Customer Relationship Management; Partners and Partnerships; Retention; Legal Services Industry
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DeLong, Thomas J., Ashish Nanda, and Scott D Landry. "Venture Law Group (A)." Harvard Business School Case 800-065, February 2000. (Revised March 2004.)
  • 1:30 PM – 2:30 PM EST, 14 Nov 2019
  • Webinars: Career

Are You a High Potential?

What does it take to be a high potential today? You are expected to be both a value creator and a game changer. Are you preparing yourself to lead? Professor Linda Hill will share imperatives of leadership as well as examine what it takes to build your network and... View Details
  • Web

Employers - Institute For Strategy And Competitiveness

collaborative efforts with other employers. They also can influence the way employees think about their health and health care. Employers can and should take a more active role in the care provided to their employees. Employers can develop direct View Details
  • September – October 2000
  • Article

Networked Incubators: Hothouses of the New Economy

By: Morten Hansen, H. Chesbrough, N. Nohria and D. Sull
Keywords: Economy; Networks
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Hansen, Morten, H. Chesbrough, N. Nohria, and D. Sull. "Networked Incubators: Hothouses of the New Economy." Harvard Business Review 78, no. 5 (September–October 2000): 74–84.
  • March 2010
  • Article

Contractibility and Contract Design in Strategic Alliances

By: Josh Lerner and Ulrike Malmendier
Earlier version distributed as National Bureau of Economic Research Working Paper No. 11292. View Details
Keywords: Contracts; Alliances
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Lerner, Josh, and Ulrike Malmendier. "Contractibility and Contract Design in Strategic Alliances." American Economic Review 100, no. 1 (March 2010): 214–246.
  • August 2006 (Revised March 2007)
  • Background Note

Developing an Effective Living Group in the General Management Program

By: Michael Beer and John J. Gabarro
Discusses the importance of living room groups (eight participants who share a living room) at Harvard Business School's Advanced Management Program developing into effective learning groups. The diversity of the groups is a strength, but only a conscious and concerted... View Details
Keywords: Groups and Teams
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Beer, Michael, and John J. Gabarro. "Developing an Effective Living Group in the General Management Program." Harvard Business School Background Note 407-022, August 2006. (Revised March 2007.)
  • December 1995
  • Article

Social Structure and Alliance Formation Patterns: A Longitudinal Analysis

By: Ranjay Gulati
Keywords: Alliances; Society; Theory
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Gulati, Ranjay. "Social Structure and Alliance Formation Patterns: A Longitudinal Analysis." Administrative Science Quarterly 40, no. 4 (December 1995): 619–652. (This paper was part of my dissertation, which received the Free Press Best Dissertation Award at the Academy of Management in 1994.)
  • Article

The Barista Principle: Starbucks and the Rise of Relational Capital

By: Ranjay Gulati, S. Huffman and G. Neilson
Keywords: Food; Relationships; Capital
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Gulati, Ranjay, S. Huffman, and G. Neilson. "The Barista Principle: Starbucks and the Rise of Relational Capital." Strategy + Business, no. 28 (Third Quarter 2002): 1–12.
  • May – June 2003
  • Article

Getting Off to a Good Start: The Effects of Upper Echelon Affiliations on Interorganizational Endorsements

By: Ranjay Gulati and Monica Higgins
Keywords: Groups and Teams
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Gulati, Ranjay, and Monica Higgins. "Getting Off to a Good Start: The Effects of Upper Echelon Affiliations on Interorganizational Endorsements." Organization Science 14, no. 3 (May–June 2003): 244–263.
  • May 1993
  • Background Note

Managing International Alliances: Conceptual Framework

Provides an overview of key issues on management of international alliances, including: 1) the logic of collaboration; 2) selecting partners; 3) structuring alliances; 4) alliance networks; 5) alliance dynamics; 6) limits to alliances; and 7) the role of governments. View Details
Keywords: Management; Alliances; Globalization
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Gomes-Casseres, Benjamin. "Managing International Alliances: Conceptual Framework." Harvard Business School Background Note 793-133, May 1993.
  • spring 1996
  • Article

Beyond Teamwork: How the Wise Can Synchronize

By: Frank V. Cespedes
Keywords: Groups and Teams
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Cespedes, Frank V. "Beyond Teamwork: How the Wise Can Synchronize." Marketing Management 5, no. 1 (spring 1996): 25–37.
  • 1999
  • Chapter

Weak ties and the positional determinants and outcomes of semiconductor alliances.

Keywords: Alliances; Information Technology; Semiconductor Industry
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Stuart, Toby E., and Joel Podolny. "Weak ties and the positional determinants and outcomes of semiconductor alliances." In The Management of Durable Relations: Theoretical and Empirical Models for Households and Organizations, edited by W. Raub and J. Weesie. New York: Aldine de Gruyter, 1999.
  • January 2020 (Revised November 2020)
  • Case

Crisis at the 11th Hour

By: David G. Fubini, Rebecca Henderson, Sarah Gulick and Trevor Fetter
A successful lawyer describes an important decision she had to make as a young attorney about whether to disclose information in a contract. View Details
Keywords: Contracts; Agreements and Arrangements; Attorney and Client Relationships; Rank and Position; Trust; Decisions; Legal Services Industry; New York (city, NY)
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Fubini, David G., Rebecca Henderson, Sarah Gulick, and Trevor Fetter. "Crisis at the 11th Hour." Harvard Business School Case 320-041, January 2020. (Revised November 2020.)
  • August 2000
  • Article

Building Store Loyalty Through Store Brands

By: Marcel Corstjens and R. Lal
Keywords: Brands and Branding; Customer Relationship Management
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Corstjens, Marcel, and R. Lal. "Building Store Loyalty Through Store Brands." Journal of Marketing Research (JMR) 37, no. 3 (August 2000): 281–291.
  • 2023
  • Working Paper

Culture as a Signal: Evidence from a Natural Field Experiment

By: Wei Cai, Dennis Campbell and Jiehang Yu
The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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Cai, Wei, Dennis Campbell, and Jiehang Yu. "Culture as a Signal: Evidence from a Natural Field Experiment." SSRN Working Paper Series, No. 4447603, May 2023.
  • September 12, 2022
  • Article

Merit or Inherit: How to Approach Succession in a Family Business

By: Josh Baron
One of the most critical questions facing family businesses is how to treat the next generation. They are clearly different from other employees, as current or potential owners of the company, whose wealth and reputation are on the line. On the flip side, most parents... View Details
Keywords: Family Business; Family and Family Relationships; Management Succession
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Baron, Josh. "Merit or Inherit: How to Approach Succession in a Family Business." Harvard Business Review (website) (September 12, 2022).
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