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  • July–August 2021
  • Article

Case Study: Will a Bank's New Technology Help or Hurt Morale?

By: Leonard A. Schlesinger
A case study is presented on the effort to introduce new information technology into a community bank and what impact that process may have on bank employees. View Details
Keywords: Employee Morale; Community Banks; Information Technology; Banks and Banking; Employees; Technology Adoption
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  • 2016
  • Working Paper

The Stock Market and Bank Risk-Taking

By: David S. Scharfstein and Antonio Falato
We argue that stock market pressure to generate earnings encourages banks to increase risk. We measure risk using confidential supervisory ratings as well as financial information released in regulatory filings. We document that there is an increase in the risk-taking... View Details
Keywords: Stock Market; Financial Markets; Business Earnings; Banks and Banking; Risk and Uncertainty
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  • spring 1973
  • Article

Management of Commercial Bank Government Security Portfolios: An Optimization Approach Under Uncertainty

By: D. B. Crane and Stephen P. Bradley
Keywords: Management; Banks and Banking; Government and Politics; Investment; Risk and Uncertainty
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  • October 1993
  • Supplement

The Analyst's Dilemma (B)

By: Joseph L. Badaracco Jr. and Jerry Useem
Supplements the (A) case. View Details
Keywords: Investment Banking; Ethics; Risk and Uncertainty; Problems and Challenges; Financial Services Industry
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  • May 1994 (Revised November 1995)
  • Case

Shawmut National Corporation's Merger with Bank of Boston Corporation (A)

By: Benjamin C. Esty
Presents the merger negotiations between Bank of Boston (BOB) and Shawmut National Corp. (SNC), two of the country's largest bank holding companies and requires students to value BOB's current offer for SNC. Provides an overview of recent events and trends in the... View Details
Keywords: Mergers and Acquisitions; Banks and Banking; Ethics; Negotiation; Valuation; Management; Banking Industry; United States
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  • 2023
  • Working Paper

The Stock Market and Bank Risk-Taking

By: David S. Scharfstein and Antonio Falato
Using confidential supervisory risk ratings, we document that banks increase risk after they go public compared to a control group of banks that filed to go public but withdrew their filings for plausibly exogenous reasons. The increase in risk increases short-term... View Details
Keywords: Risk and Uncertainty; Banks and Banking; Going Public; Performance; Stocks
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  • Article

Large Banks and Small Firm Lending

By: Vitaly Bord, Victoria Ivashina and Ryan D. Taliaferro
We examine the long-lasting effects of the 2007 real estate price collapse on small business credit supply. Banks affected by the decline in real estate prices systematically contracted their credit to small firms. At the same time, regional and local banks, many of... View Details
Keywords: Small Firms; Credit Supply; Banking Competition; Small Business; Credit; Financial Crisis; Banks and Banking; Competition
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  • September 2018 (Revised January 2020)
  • Supplement

Apple Pay and Mobile Payments in Australia (B)

By: Feng Zhu, Susan Athey and David Lane
Supplements the (A) case. View Details
Keywords: Payment Methods; Mobile Payment; Apple; Banks and Banking; Cooperation; Problems and Challenges; Policy; Digital Platforms; Banking Industry; Australia
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  • April 2002 (Revised March 2006)
  • Background Note

Economics of Retail Banking Note

By: Frances X. Frei and Dennis Campbell
Explains the financial operations of retail banking, highlighting profitability challenges facing the industry. For U.S. banks, it is quite common for more than half of the customer base to be unprofitable and to have relatively few customers make up the vast majority... View Details
Keywords: Customers; Economics; Cost; Banks and Banking; Profit; Revenue; Service Operations; Banking Industry; United States
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  • May 1998 (Revised October 1998)
  • Case

Teleswitch (A)

Describes the financing history of Teleswitch, a maker of small digital telephone switches for the wireless/cellular industry. As the case ends, Teleswitch is revisiting its selection of an investment banker for its hoped-for IPO. A rewritten version of an earlier... View Details
Keywords: Initial Public Offering; Investment Banking; Entrepreneurship; Financing and Loans; Wireless Technology; Manufacturing Industry; Telecommunications Industry
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    Edward T. Bedford

    In 1906, Bedford became president of the newly consolidated Corn Products Refining Company. Under Bedford’s leadership, Corn Products Refining manufactured several forms of oil, including “Mazola,” several forms of sugar, and a grain syrup called “Karo.” Bedford was... View Details
    Keywords: Food & Tobacco
    • 11 Jan 2000
    • Research & Ideas

    Calling All Managers: How to Build a Better Call Center

    delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction... View Details
    Keywords: by Martha Lagace; Service; Financial Services
    • Web

    2021 Symposium - Race, Gender & Equity

    Individuals and Organizations. Sarah Kaplan Presents at the 2021 HBS Gender and Work Symposium Harvard Business School Founding Director of the Institute for Gender and the Economy, Sarah Kaplan, drawing from her recent publication,... View Details
    • 01 Feb 2002
    • News

    New Porter Prize Awarded in Japan

    Inc. and the Eye Care Company of Hoya Corporation placed first in the multibusiness company business-unit category. Established by the Graduate School of International Corporate Strategy at Hitotsubashi University and sponsored by the Daiwa View Details
    Keywords: awards
    • Fast Answer

    Qualitative statistical software for MBA students

    How can MBA students use software such as SAS, Stata, NVivo, or Atlas TI? Institute for Quantitative Social Science (IQSS) Computer Labs Sign up for lab access ahead of time. IQSS provides Training &... View Details
    • 11 Jun 2019
    • Book

    These Aren't Beach Books, but Managers Should Read Them Anyway

    Discover what type of rebel you really are. Food CitizenshipThe public is losing trust in many institutions involved in putting food on our table, says Ray A. Goldberg. Being the Boss: The Three Imperatives for Becoming a Great Leader... View Details
    Keywords: by Sean Silverthorne
    • Web

    Site Credits - A Chronicle of the China Trade

    Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
    • 01 Dec 2016
    • News

    Summing Up the New Students

    Ave. that it sunk in.” Levana Sani Jakarta, Indonesia CV: Research officer, Genome Institute of Singapore “My background is in biochemistry, so I took the HBX CORe course over the summer to build my finance skills. I imagined myself... View Details
    Keywords: Julia Hanna
    • Fast Answer

    Industry Classification Benchmarks

    How do I find the ICB for a company?   The Industry Classification Benchmark system is a classification system for industry activities widely used by institutional investors. Use Bloomberg to locate the Industry... View Details

      Jack I. Straus

      Having joined the company immediately after graduation from college, Jack Straus was the driving force behind Macy’s expansion in the mid-1900s. In addition to expanding the stores through numerous acquisitions, he adjusted the company’s cash-only policy to allow for... View Details
      Keywords: Retail