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  • March 2004 (Revised May 2004)
  • Case

Jack Smith (A): Career Launch at Toyota

Jack Smith had a stellar career at Chrysler managing major design teams and manufacturing plants before deciding to join industry leader and benchmark Toyota. It is his first day on the job; what will his orientation entail? Cursory walkthroughs and introductions... View Details
Keywords: Transition; Organizational Structure; Organizational Culture; Personal Development and Career; Manufacturing Industry; Auto Industry
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Spear, Steven J., and Courtney Purrington. "Jack Smith (A): Career Launch at Toyota." Harvard Business School Case 604-057, March 2004. (Revised May 2004.)
  • October 2006 (Revised May 2007)
  • Background Note

Design: More Than a Cool Chair

This introduction to the Design industry includes definitions, and industry statistics, as well as descriptions of geographic clustering, design education, organizational roles of designers, how designers work and get paid, and the growing role of design in management. View Details
Keywords: Design; Service Industry
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Austin, Robert D., Silje Kamille Friis, and Erin E. Sullivan. "Design: More Than a Cool Chair." Harvard Business School Background Note 607-026, October 2006. (Revised May 2007.)
  • September 2013
  • Case

Advanced Leadership Pathways: Laurent Adamowicz and Bon'App

By: Rosabeth Moss Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
After a successful career as Chairman and CEO of Paris-based luxury food company Fauchon, Laurent Adamowicz sought to reduce obesity and improve health outcomes. Adamowicz created a mobile application to provide consumers with more accessible and interpretable... View Details
Keywords: Management; Startup; Leadership; Leadership Style; Leadership Skills; Nutrition Database; Nutritionist In Your Pocket; Nutritional Educational Platform; Shazam Of Food; Weight Loss; Iphone; Android; Applications; App Development; Nutrition Labeling; Nutritional Information; Obesity; Epidemic; Applications and Software; Nutrition; Business Startups; Health; Health Care and Treatment; Information Technology Industry; Health Industry; Boston; Massachusetts
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Kanter, Rosabeth Moss, Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: Laurent Adamowicz and Bon'App." Harvard Business School Case 314-028, September 2013.
  • 1990
  • Chapter

Rediscovering Functions in the MNC: The Role of Expertise in Firms' Response to Shifting Exchange Rates

By: D. Lessard and N. Nohria
Keywords: Experience and Expertise; International Finance
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Lessard, D., and N. Nohria. "Rediscovering Functions in the MNC: The Role of Expertise in Firms' Response to Shifting Exchange Rates." In Managing the Global Firm, edited by Christopher A. Bartlett, Y. Doz, and G. Hedlund. London: Routledge, 1990.
  • June 2014
  • Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
  • 30 Nov 2015
  • News

Those toxic co-workers

  • April 2022 (Revised July 2022)
  • Case

Stalin’s Capitalists: American Business and Soviet Industrialization

By: Jeremy Friedman, Jingyu Liu and Christine Riggle
In the late 1920s and early 1930s when Joseph Stalin, leader of the world’s first Communist state, sought to industrialize his largely peasant country on an unprecedented scale, he turned for help to those who had the most experience constructing on such a scale:... View Details
Keywords: Communism; Industrialization; Socialism; History; Industry Growth; Economic Systems; Soviet Union
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Friedman, Jeremy, Jingyu Liu, and Christine Riggle. "Stalin’s Capitalists: American Business and Soviet Industrialization." Harvard Business School Case 722-058, April 2022. (Revised July 2022.)
  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Ecosystem; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Globalization; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Digital Transformation; Digital Strategy; Credit Cards; Innovation Leadership; Organizational Culture
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Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A)." Harvard Business School Case 422-080, April 2022. (Revised May 2022.)
  • Blog

Is the Digital Transformation Certificate Right for You?

Transformation Certificate. Build Your Strategic Edge Designed for executives in a wide range of roles, the Digital Transformation Certificate recognizes the advanced learning that you have... View Details
  • December 24, 2019
  • Article

Why It's So Hard to Change People's Commuting Behavior

By: Ariella S. Kristal and A. V. Whillans
Car commuters report higher levels of stress and lower job satisfaction compared to train commuters—in large part because car commuting can involve driving in traffic and navigating tense road situations. Some employers are trying to get involved and reduce car... View Details
Keywords: Sustainability; Motivating People; Time And Wellbeing; Time Stress; Commuting; Behavior; Change; Motivation and Incentives
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Kristal, Ariella S., and A. V. Whillans. "Why It's So Hard to Change People's Commuting Behavior." Harvard Business Review Digital Articles (December 24, 2019).
  • December 24, 2019
  • Editorial

Why It’s So Hard to Change People’s Commuting Behavior

By: Ariella Kristal and Ashley Whillans
Car commuters report higher levels of stress and lower job satisfaction compared to train commuters—in large part because car commuting can involve driving in traffic and navigating tense road situations. Some employers are trying to get involved and reduce car... View Details
Keywords: Satisfaction; Behavior; Employees
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Kristal, Ariella, and Ashley Whillans. "Why It’s So Hard to Change People’s Commuting Behavior." Harvard Business Review (website) (December 24, 2019).
  • March 2018 (Revised August 2018)
  • Case

Matching Markets for Googlers

By: Bo Cowgill and Rembrand Koning
This case describes how Google designed and launched an internal matching market to assign individual workers with projects and managers. The case evaluates how marketplace design considerations—and several alternative staffing models—could affect the company’s goals... View Details
Keywords: People Analytics; Google; Labor Market; Staffing; Market Design; Marketplace Matching; Selection and Staffing; Goals and Objectives; Technology Industry; United States
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Cowgill, Bo, and Rembrand Koning. "Matching Markets for Googlers." Harvard Business School Case 718-487, March 2018. (Revised August 2018.) (More about Bo Cowgill.)
  • Web

Related Resources - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

photographs, contact sheets and working proofs, receipts relating to commercial and travel subjects. Egmont Arens Papers Papers of the American industrial designer and author View Details
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

Source: Geber86 When a worker struggles to meet the demands of a particular position, the problem may not be with the employee—maybe it’s the job’s design that is wrong. A poorly View Details
Keywords: by Dina Gerdeman
  • 11 Jun 2006 - 13 Jun 2006
  • Conference Presentation

Exploring the Links Between Product and Organizational Architectures: An Empirical Study of Open and Closed Source Software

By: Alan MacCormack
Keywords: Product Design; Organizational Structure; Software
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MacCormack, Alan. "Exploring the Links Between Product and Organizational Architectures: An Empirical Study of Open and Closed Source Software." Paper presented at the International Product Development Management Conference, Milan, Italy, June 11–13, 2006.
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

The strained presidential transition facing President-elect Joe Biden probably rings true for many CEOs and other business leaders stepping into new positions of power. We asked Rosabeth Moss Kanter, an expert on leadership and change, to... View Details
Keywords: by Sean Silverthorne
  • 26 Jun 2015
  • Video

Into the FIELD

    Michael Y. Yoshino

    Professor Yoshino holds the Herman C. Krannert Chair in Business Administration at the Harvard Business School and is a Director of Research. He specializes in global strategy and management, competitive strategy, and general management. A founding member of the... View Details

    • 16 Dec 2022
    • Research & Ideas

    Why Technology Alone Can't Solve AI's Bias Problem

    efficacy of algorithms, the researchers set up an online experiment with more than 1,000 participants who were told to imagine they were employers hiring on TaskRabbit for one View Details
    Keywords: by Michael Blanding; Technology
    • January 2007 (Revised October 2007)
    • Case

    Procter & Gamble: Organization 2005 (A)

    By: Mikolaj Jan Piskorski and Alessandro L. Spadini
    In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old matrix organization. Describes all the organizational designs used by Procter & Gamble from the 1920s... View Details
    Keywords: Global Strategy; Globalized Firms and Management; Organizational Design; Organizational Structure
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    Piskorski, Mikolaj Jan, and Alessandro L. Spadini. "Procter & Gamble: Organization 2005 (A)." Harvard Business School Case 707-519, January 2007. (Revised October 2007.)
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