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Publications

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  • All HBS Web  (3,887)
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    • News  (648)
    • Research  (2,815)
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Show Results For

  • All HBS Web  (3,887)
    • People  (1)
    • News  (648)
    • Research  (2,815)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,744)
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  • Web

Marketing - HBS Online

Certificate Courses (3) Multiple Formats Digital Marketing Strategy Professor Sunil Gupta Craft data-driven digital marketing strategies that effectively reach, convert, and retain customers in a dynamic online environment. 7 weeks, 6-7... View Details
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

both nature and humankind. We asked a group of Harvard Business School faculty members to offer their views on the many facets of "going green." Amy C. Edmondson, Novartis Professor Of Leadership And Management The world's cities are... View Details
Keywords: by Staff; Energy; Utilities
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 28 May 2008
  • First Look

First Look: May 28, 2008

Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details
Keywords: Martha Lagace
  • 08 Oct 2013
  • First Look

First Look: October 8

has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2022
  • Blog Post

7 Resolutions for Recruiting in the New Year

retaining, and developing talent who bring different perspectives, varied skills, and unique life experiences.Resolve to do a talent audit. Is your senior leadership representative of your full team and the customers you serve, across... View Details
Keywords: All Industries
  • 20 Sep 2013
  • News

Connections Add Up

Nan Morrison and Sally Wood It takes a village to raise a game-changing non-profit, and Nan Morrison (MBA 1987) and Sally Wood (MBA 1983) have found a community of support among their HBS friends and fellow alumni. "I'm proud of my whole View Details
Keywords: Jill Radsken; Educational Support Services; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 10 Jan 2020
  • Blog Post

Know Your Audience - Recruiting HBS Students for Retail

Director and Career Coach Renee Pappastratis – Recruiting Relations Manager Together, Laurie and Renee manage relationships with retailers interested in recruiting HBS students to join their teams. Their... View Details
Keywords: Consumer Products / Retail
  • 25 Mar 2019
  • News

Rent The Runway Joins the Unicorn Club

two core tenets, saying that “Rent the Runway has consistently demonstrated an ability to innovate and improve its customer experience and technology.” READ MORE View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • October 2018 (Revised April 2019)
  • Teaching Note

Kids & Company: Entering the U.S.

By: Boris Groysberg and Matthew G. Preble
Teaching Note for HBS No. 418-011. View Details
Keywords: Child Care; Childcare; Day Care; Daycare; Strategy; Growth Management; Business Strategy; Competitive Advantage; Expansion; Leadership; Product Marketing; Brands and Branding; Service Delivery; Service Operations; Product Design; Product Development; Selection and Staffing; Customer Focus and Relationships; United States; Canada
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Groysberg, Boris, and Matthew G. Preble. "Kids & Company: Entering the U.S." Harvard Business School Teaching Note 419-002, October 2018. (Revised April 2019.)
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

offered by the CMOS technology. And he committed additional resources only when the management team identified and began developing new markets. Rather than pour money into the initial framing, he helped View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

other firms around the world improve in competitiveness and quality, at what point are customers no longer going to be willing to pay a premium for higher-quality goods? The quality differential will also probably shrink over time in... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • Web

Global Entrepreneurship - Course Catalog

(Singapore/Indonesia) and Gojek (Indonesia) soon evolved into similar offerings over time. The critical element of imitation startups is how they adapt to the local market in which customer tastes, buying habits, and willingness to pay... View Details
  • 01 Mar 2012
  • News

School’s Financial Picture Brighter than Expected

School’s two main revenue generators, Executive Education and Harvard Business Publishing, led with strong revenue growth. Driven by newly launched open-enrollment courses and the first increase in custom program participation since the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 09 Feb 2016
  • News

Powering into the Future

your body. “If you look at electric vehicles, it’s a great example. One of our customers, that builds probably the largest fleet in the world of plug-in hybrids, has found that the majority of their customers never plug it in. It’s... View Details
  • 01 Sep 2003
  • News

Incentives and Operational Excellence

common to both major corporations and mom-and-pop shops, and offered practical solutions based on his research. One case Narayanan used to illustrate his point involved a family-owned video store. Generally in the past, he said, as many as 25 percent of rental View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
  • 04 May 2017
  • News

Going the Distance

where he worked 13 years for Cisco Systems during its meteoric rise. His passion for engaging with customers led him to run a global support organization for Cisco’s biggest customers. While at Cisco, the company sent him to HBS’s... View Details
Keywords: Jill Radsken
  • Web

Courses by Title - Course Catalog

Operations Management, Strategy Amy Edmondson , Tiona Zuzul Spring 2026 Q3Q4 3.0 Managing Customers for Growth Marketing Eva Ascarza Fall 2025 Q2 1.5 Managing International... View Details
  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

Christensen. It's time for companies to look at products the way customers do: as a way to get a job done. Is Your iPhone Turning You Into a Wimp? The body posture inherent in operating everyday gadgets affects not only your back, but... View Details
Keywords: by Staff
  • 22 Jan 2001
  • Research & Ideas

Control Your Inventory in a World of Lean Retailing

with high variance. (See the exhibit "A Better Way to Manage Inventory.") The first test shows a scenario in which a manufacturer is most concerned about keeping its big retail customers happy by... View Details
Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products
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