Business Processes - Publications - Faculty & Research

November 2010
Article

Beyond the Deal: Wage a 'Negotiation Campaign'

While negotiation scholars primarily take the individual transaction as the "unit of analysis," this article characterizes the (new) concept of a "negotiation campaign" in which a number of individual deals must be put together, often on multiple "fronts," to realize a... View Details

Keywords: Negotiation Deal; Management Practices and Processes; Value; Problems and Challenges; Business Startups; Sales; Partners and Partnerships; Venture Capital

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March 1994 (Revised October 1994)
Case

Reading Energy

By: Forest L. Reinhardt

Reading Energy builds facilities that produce energy from nontraditional fuels. A privately held, entrepreneurial organization, it has spent six years developing a plan to build a waste-to-energy plant in the town of Robbins, Illinois. The plant would burn municipal... View Details

Keywords: Energy Generation; Wastes and Waste Processing; Business and Community Relations; Business Plan; Agreements and Arrangements; Contracts; Risk and Uncertainty; Government and Politics; Environmental Sustainability; Business Strategy; Energy Industry; Utilities Industry; Illinois

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11 Jun 2020
Blog Post

Know Your Audience - Recruiting HBS Students for Venture Capital

eager to use their business acumen to identify growing companies and help them prosper. Each year, Jonathan and Katja see several hundred students join the Venture Capital & Private Equity Club, engage in educational programming, and... View Details

Keywords: Venture Capital / Private Equity

15 Dec 2024
News

Kelp Is on the Way

experiment with seaweed and asked kelp farmers if he could buy some. “They said, ‘Sure, but what are you going to do with it?’ ” Perkins recalls. “Then I realized there was no infrastructure to store it or process it.” Further downstream,... View Details

Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities

01 Jun 2022
News

Action Plan: Writing the Next Chapter

that Hubscher knew she wouldn’t touch. “The product itself hasn’t changed,” she says. “A pen or a pencil remains a pen or a pencil.” She was also committed to Caran d’Ache’s artisanal approach to production. Crafting a single pencil requires up to 35 steps, with a... View Details

Keywords: April White

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

tacit knowledge flows. These knowledge flows, in turn, contribute to cumulative incremental innovations in both product and process technology among firms embedded in the cluster. I use the term 'active inertia' to describe the tendency... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

01 Sep 2020
News

We Rise

this world,” she says. “There should be no monopoly on the ability to set that direction. No one gender or one race should control the flow of capital.” Solution #1: Make the Business Case “Women entrepreneurs are an untapped market.”... View Details

Keywords: April White; Finance

06 Dec 2021
News

What's the Word?

like Reddit, analysts took note, with some investors pocketing millions—and others losing their shirts. “A meme stock is a stock whose price has ripped far away from any sense of the firm’s underlying fundamental value,” explains Lauren Cohen, the L.E. Simmons... View Details

Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information

01 Dec 2018
News

Research Is the Foundation

high-tech giant Rakuten’s globalization process for five straight years following an English mandate for thousands of its Japanese employees. “We traveled to eight countries with tremendous assistance from the HBS global research... View Details

January 2002 (Revised July 2002)
Case

Vialog Corporation

By: Richard G. Hamermesh and Michele Lutz

Traces the origin of Vialog Corp.--from its founding in 1996 through a roll-up of several independent teleconferencing companies in 1997 and its initial public offering (1999) and eventually to a potential merger or acquisition in June 2000. The company has grown... View Details

Keywords: History; Business Exit or Shutdown; Internet and the Web; Corporate Entrepreneurship; Partners and Partnerships; Initial Public Offering; Business Growth and Maturation; Mergers and Acquisitions; Business Processes; Information Technology Industry; Europe

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19 Jan 2017
News

Finding Purpose in Profit

how business is done in Colorado and to make it the leader in responsible business practice,” she says. “There are more than 1,800 Certified B Corporations, in more than 130 industries and 50 countries.... View Details

Keywords: Robert S. Benchley; B corporations

15 Nov 2016
News

Classroom Lessons Put Into Practice Abroad

gained hands-on, global experience in January 2016 by collaborating for eight days on projects with businesses in 15 emerging markets and in Boston. The immersion in São Paulo was organized by HBS’s Global Experience Office and by the... View Details

Keywords: Food Services and Drinking Places; Hospitality

01 Mar 2018
News

Excellence At The Intersection Of Disciplines

that draw on the School’s expertise in general management, leadership, innovation, and business models to advance new ideas. photo by Russ Campbell “In the process of sharing, you make each school better,... View Details

04 Sep 2019
News

Clicks and Mortar

like that. Maybe it’s making you navigate through a store in a way that’s not linear, making you linger and pause and consider, rather than an easy search-and-grab. If you think about the origins of Starbucks, it was a process filled with... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade

Web

Being a Student at HBS | MBA

Being a Student at HBS Student Handbook In 1908, the world’s first MBA program was created when the Harvard Graduate School of Business Administration was established. By enrolling at Harvard Business... View Details

01 Aug 2001
News

George C. Lodge

produced twelve books and a host of cases and articles (including two McKinsey Award-winning Harvard Business Review articles); served as a chief architect of the cornerstone Business, Government, and the International Economy (BGIE)... View Details

Keywords: Alumni Achievement Award; Stanley F. Teele; Ezra F. Vogel; John W. Rosenblum

April 1992 (Revised June 1994)
Case

Grappling with Garbage: The Bandung Municipal Cleansing Enterprise, P.D. Kerbersihan

By: James E. Austin

Keywords: Wastes and Waste Processing; Business and Government Relations; Developing Countries and Economies; Environmental Sustainability; Indonesia

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29 Feb 2024
Blog Post

IFC India: JSW Steel and Cement and the Quest to Capture Carbon in Hard to Abate Sectors

to different players in this quest. From incumbents in traditional businesses revamping processes and technologies to account for emissions to startups creating new solutions to existing challenges such as... View Details

November 1994
Case

Navistar International

By: Stuart C. Gilson and Jeremy Cott

As a consequence of laying off half its workforce in a massive downsizing program, the company--a large manufacturer of medium and heavy trucks--struggles with a huge ($2.6 billion) liability for retiree medical costs. Although the company has promised its retirees... View Details

Keywords: Negotiation Process; Wages; Labor Unions; Legal Liability; Insolvency and Bankruptcy; Restructuring

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