Publications

04 Feb 2013
Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

Are auditors becoming too big to fail? For over a decade, there have been articles and op-eds in the popular and business press arguing that the auditing industry, currently... View Details

Keywords: by Martha Lagace; Accounting

January 2018
Supplement

Scaling Swagbucks (B)

By: Jeffrey F. Rayport and Matthew G. Preble

“Swagbucks (B),” HBS No. 817123, picks up in mid-2014 following the events described in “Swagbucks (A),” HBS No 817122. Davis and Gorowitz were successful in their efforts to position the company for scale without negatively affecting the company’s foundational... View Details

Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Information Technology; Internet and the Web; Transition; Leadership; Web Services Industry; Technology Industry

September 1999 (Revised September 1999)
Case

Convergys Corporation

By: Stephen P. Bradley and Kelley Porter

Focuses on the important issue of capturing the synergies between the two sides of the business, Information Management Group (IMG) and Customer Management Group (CMG). In addition, the case also addresses strategic issues from each of the individual businesses. For... View Details

Keywords: Customer Focus and Relationships; Customer Satisfaction; Growth and Development Strategy; Management Practices and Processes; Service Delivery; Service Operations; Strategy; Competitive Strategy; Corporate Strategy; Information Industry; Service Industry

01 Mar 2021
Blog Post

Exploring Career Passions through Short Intensive Programs – Moving Beyond Direct to Consumer

take away from your SIP? We want students to take away a much deeper understanding of DTCs and the nature of the growth challenges they face. They should also develop an appreciation of the emerging... View Details

15 Nov 2006
Research & Ideas

Lessons Not Learned About Innovation

Every managerial generation rediscovers the need for innovation to drive growth but, decade after decade, "grand declarations about innovation are followed by mediocre execution that produces anemic results, View Details

Keywords: by Sean Silverthorne

24 Mar 2009
First Look

First Look: March 24, 2009

Using Excel 2007: A Step-by-Step Approach Harvard Business School Note 109-052 The objective of this note is to provide a set of easy, step-by-step guides for some analytical techniques that are useful in the analysis of cases discussed... View Details

Keywords: Martha Lagace

Web

Online Leadership Principles Course | HBS Online

from companies like Amadeus North America, Udemy for Business, and M33 Growth Description of silent animated video above: Learner scrolls through video interviews from prominent View Details

18 Apr 2024
Blog Post

African American Student Union Spotlight on Emerging Markets

about her journey before and during the MBA program. Where is your hometown? My hometown is Darmstadt, Germany. What was your pre-MBA industry and role? I began my career concentrating on developing View Details

June 2020
Teaching Note

Armarium: Luxury Fashion Brands for Rent

By: Jill Avery and David Fubini

Armarium, a two-sided digital platform that offered consumers the opportunity to rent the most coveted, current season high fashion clothing and accessories from the top global luxury brands, had emerged from its first sales season with two distinct customer segments:... View Details

Keywords: Luxury Brand; Fashion; Sharing Economy; Two-sided Marketplace; Target Market; Customer Selection; Marketing; Brands and Branding; Luxury; Two-Sided Platforms; Business Model; Growth and Development Strategy; Customer Value and Value Chain; Fashion Industry; Consumer Products Industry; United States; North America

September 1996 (Revised October 1996)
Case

Clarkson Lumber Company

By: Thomas R. Piper

The owner of a rapidly growing retail lumber company is considering the financial implications of continued rapid growth. The magnitude of the company's future financing requirements must be assessed in the context of the company's access to bank finance and/or equity... View Details

Keywords: Business Growth and Maturation; Financial Reporting; Forecasting and Prediction; Business Strategy; Financial Strategy; Commercial Banking; Borrowing and Debt; Equity; Corporate Finance

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

American retailers are heading into a holiday shopping season unlike any other as the spiraling COVID-pandemic and limp economy threaten consumer spending. We asked Harvard Business School faculty members—in... View Details

Keywords: by Danielle Kost; Retail

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

Federal restrictions of employee non-compete agreements could be in the cards for 2022, paving the way for increased worker mobility in a variety of industries. Such restrictions would have hiring and strategy implications for View Details

Keywords: by Kristen Senz; Technology

08 Sep 2015
First Look

September 8, 2015

https://cb.hbsp.harvard.edu/cbmp/product/116006-PDF-ENG Harvard Business School Case 813-114 Coupa The case describes the growth of Coupa, a software-as-a-service platform for procurement/expense management.... View Details

Keywords: Carmen Nobel

17 Oct 2006
First Look

First Look: October 17, 2006

global competition and efficient markets. A rewritten version of an earlier note. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407022 Duane Morris: Balancing Growth... View Details

Keywords: Sean Silverthorne

26 Jan 2022
News

Making Peace with Anger

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Willy Walker (MBA 1995) is the chairman and CEO of Walker and Dunlop, a commercial real estate finance firm founded in 1937 by his... View Details

January 2022
Teaching Plan

Just Arrived: Integrating Refugees in Sweden

By: Brian Trelstad and Emilie Billaud

Teaching Plan for HBS Case No. 321-040. Just Arrived is an online platform that matches newly-arrived immigrants in Sweden with employment opportunities. As one of several for-profit and non-profit start-ups in Europe that is looking to address the refugee crisis, the... View Details

Keywords: Immigration; Refugees; Employment; Integration; Business Model; Social Entrepreneurship; Growth and Development Strategy; Employment Industry; Sweden; Italy; Germany

February 2008
Case

Moët Hennessy España

By: Tiziana Casciaro, Vincent Dessain and Elena Corsi

Since being appointed CEO of Moët Hennessy España (MHE), the Spanish subsidiary of the wine & spirits business of Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury products group, Ramiro Otano had overseen a spectacularly successful run at the company by... View Details

Keywords: Interpersonal Communication; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Performance Effectiveness; Groups and Teams; Food and Beverage Industry; Spain

October 2018 (Revised January 2019)
Case

Social Finance, Inc.

By: Shawn Cole and Fanele Mashwama

This case begins in February 2019 as Tracy Palandjian, co-founder and CEO of Social Finance Inc., prepares for a board meeting that will determine the future strategy of the social enterprise. Social Finance is a non-profit in the impact investment space founded in... View Details

Keywords: Impact Investment; Social Enterprise; Growth and Development Strategy; Decision Choices and Conditions