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      • November 11, 2022
      • Editorial

      Finally Companies Have to Be Upfront about Job Pay Ranges

      By: Rosabeth Moss Kanter
      The significance of pay transparency laws is their role in moving American workplaces away from bias and closer to equal opportunity. View Details
      Keywords: Pay; Salary; Pay Gap; Transparency; Wages; Compensation and Benefits; Recruitment; Equality and Inequality
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      Kanter, Rosabeth Moss. "Finally Companies Have to Be Upfront about Job Pay Ranges." CNN.com (November 11, 2022). (Opinion.)
      • November 2022
      • Teaching Plan

      Ken Durham and Unilever as a 'Multi-Local Multinational'

      By: Geoffrey Jones and Mona Rahmani
      Teaching Plan for HBS Case No. 808-025. View Details
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      Jones, Geoffrey, and Mona Rahmani. "Ken Durham and Unilever as a 'Multi-Local Multinational'." Harvard Business School Teaching Plan 323-049, November 2022.
      • November 2022 (Revised April 2023)
      • Case

      Liberty Square and the Affordable Housing Crisis

      By: Arthur I Segel, Dwight Angelini, Matt Kelly, Luccas Borges and David Cameron
      Keywords: Affordable Housing; Real Estate
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      Segel, Arthur I., Dwight Angelini, Matt Kelly, Luccas Borges, and David Cameron. "Liberty Square and the Affordable Housing Crisis." Harvard Business School Case 223-005, November 2022. (Revised April 2023.)
      • November 10, 2022
      • Article

      5 Ways Startups Can Prepare for a Recession

      By: Lou Shipley
      Startups face unique challenges during economic downturns. They typically aren’t yet profitable and so are reliant on outside funding—and therefore are especially exposed when macroeconomic conditions change. To make it through a recession, startup CEOs should hit the... View Details
      Keywords: Entrepreneurship; Organizational Culture; Sales; Customer Focus and Relationships; Decisions; Inflation and Deflation; Financial Crisis; Employee Relationship Management; Business Startups; Credit
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      Shipley, Lou. "5 Ways Startups Can Prepare for a Recession." Harvard Business Review Digital Articles (November 10, 2022).
      • November 10, 2022
      • Article

      How to Build a Life: Marriage Is a Team Sport

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Marriage Is a Team Sport." The Atlantic (November 10, 2022).
      • November 2022 (Revised March 2023)
      • Teaching Note

      Walmart Chile After the Unrest: Doubling Down or Pulling Out?

      By: Vincent Pons, William Mullins and Ruth Costas
      Teaching Note for HBS Case No. 722-012. View Details
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      Pons, Vincent, William Mullins, and Ruth Costas. "Walmart Chile After the Unrest: Doubling Down or Pulling Out?" Harvard Business School Teaching Note 723-014, November 2022. (Revised March 2023.)
      • November 2022 (Revised February 2024)
      • Exercise

      Managing Customer Retention at Teleko

      By: Eva Ascarza
      This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management. View Details
      Keywords: Algorithmic Decision Making; Marketing Strategy; Customer Focus and Relationships
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      Ascarza, Eva. "Managing Customer Retention at Teleko." Harvard Business School Exercise 523-005, November 2022. (Revised February 2024.)
      • November 2022 (Revised February 2024)
      • Case

      The Globalization of Manchester City Football Group

      By: Maria P. Roche, Tiona Zuzul, Exequiel Hernandez and Amy Klopfenstein
      This case describes the efforts of City Football Group (CFG) to purchase Esporte Clube Bahia (Bahia), a Brazilian professional soccer club. CFG’s strategy was to acquire under-performing clubs worldwide, invest money in high-profile players, and improve the teams’... View Details
      Keywords: Business Ventures; Acquisition; Business Conglomerates; Geography; Geographic Location; Geographic Scope; Globalization; Global Strategy; Globalized Markets and Industries; Markets; Demand and Consumers; Marketing; Brands and Branding; Organizations; Organizational Change and Adaptation; Sports; Strategy; Competition; Competitive Advantage; Diversification; Expansion; Sports Industry; Europe; United Kingdom; England; South America; Brazil
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      Roche, Maria P., Tiona Zuzul, Exequiel Hernandez, and Amy Klopfenstein. "The Globalization of Manchester City Football Group." Harvard Business School Case 723-391, November 2022. (Revised February 2024.)
      • November 2022
      • Case

      Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia

      By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
      In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details
      Keywords: Digital Transformation; Delivery; McDonald's; Latin America; Quick Serve Restaurants; QSR; Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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      Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia." Harvard Business School Case 723-395, November 2022.
      • November 2022
      • Supplement

      Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

      By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
      In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
      Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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      Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)." Harvard Business School Supplement 723-396, November 2022.
      • November 2022 (Revised October 2023)
      • Case

      The Dutch East India Company (VOC)

      By: Sophus A. Reinert, Paul M. Healy and Robert Fredona
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      Reinert, Sophus A., Paul M. Healy, and Robert Fredona. "The Dutch East India Company (VOC)." Harvard Business School Case 723-002, November 2022. (Revised October 2023.)
      • November 2022 (Revised December 2024)
      • Case

      Hugging Face (A): Serving AI on a Platform

      By: Shane Greenstein, Daniel Yue, Sarah Gulick and Kerry Herman
      It is fall 2022, and open-source AI model company Hugging Face is considering its three areas of priorities: platform development, supporting the open-source community, and pursuing cutting-edge scientific research. As it expands services for enterprise clients, which... View Details
      Keywords: Community; Open-source; AI and Machine Learning; Product Development; Networks; Service Delivery; Research; Governance; Business and Stakeholder Relations; Information Industry; Technology Industry; United States
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      Greenstein, Shane, Daniel Yue, Sarah Gulick, and Kerry Herman. "Hugging Face (A): Serving AI on a Platform." Harvard Business School Case 623-026, November 2022. (Revised December 2024.)
      • November 2022
      • Teaching Note

      Akervall Technologies: Leading Through Crisis

      By: Lynda M. Applegate
      Teaching Note for HBS Case No. 822-063. View Details
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      Applegate, Lynda M. "Akervall Technologies: Leading Through Crisis." Harvard Business School Teaching Note 823-055, November 2022.
      • November 3, 2022
      • Article

      How to Build a Life: How to Love People Who Love Conspiracies

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: How to Love People Who Love Conspiracies." The Atlantic (November 3, 2022).
      • November 2022
      • Teaching Note

      Juno (A), (B), and (C): Leveraging Student Power

      By: Joshua Schwartzstein
      Teaching Note for HBS Case Nos. 921-032, 921-033, and 921-034. View Details
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      Schwartzstein, Joshua. "Juno (A), (B), and (C): Leveraging Student Power." Harvard Business School Teaching Note 923-028, November 2022.
      • November 2022 (Revised April 2024)
      • Case

      Martine Rothblatt and United Therapeutics: A Series of Implausible Dreams

      By: Debora L. Spar and Julia M. Comeau
      In 1990, satellite expert and Sirius XM founder Martine Rothblatt was determined to save the life of her seven-year-old daughter, Jenesis, who was diagnosed with a terminal illness called Pulmonary Arterial Hypertension (PAH). At the time, there was little medication... View Details
      Keywords: Pharmaceutical Companies; Technological And Scientific Innovation; Organ Donation; Health Care and Treatment; Health Disorders; Innovation and Invention; Pharmaceutical Industry; Medical Devices and Supplies Industry; United States; District of Columbia
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      Spar, Debora L., and Julia M. Comeau. "Martine Rothblatt and United Therapeutics: A Series of Implausible Dreams." Harvard Business School Case 323-039, November 2022. (Revised April 2024.)
      • 2022
      • Article

      A Human-Centric Take on Model Monitoring

      By: Murtuza Shergadwala, Himabindu Lakkaraju and Krishnaram Kenthapadi
      Predictive models are increasingly used to make various consequential decisions in high-stakes domains such as healthcare, finance, and policy. It becomes critical to ensure that these models make accurate predictions, are robust to shifts in the data, do not rely on... View Details
      Keywords: AI and Machine Learning; Research and Development; Demand and Consumers
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      Shergadwala, Murtuza, Himabindu Lakkaraju, and Krishnaram Kenthapadi. "A Human-Centric Take on Model Monitoring." Proceedings of the AAAI Conference on Human Computation and Crowdsourcing (HCOMP) 10 (2022): 173–183.
      • November 2022
      • Article

      A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups

      By: Anjali M. Bhatt, Amir Goldberg and Sameer B. Srivastava
      When the social boundaries between groups are breached, the tendency for people to erect and maintain symbolic boundaries intensifies. Drawing on extant perspectives on boundary maintenance, we distinguish between two strategies that people pursue in maintaining... View Details
      Keywords: Culture; Machine Learning; Natural Language Processing; Symbolic Boundaries; Organizations; Boundaries; Social Psychology; Interpersonal Communication; Organizational Culture
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      Bhatt, Anjali M., Amir Goldberg, and Sameer B. Srivastava. "A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups." Sociological Methods & Research 51, no. 4 (November 2022): 1681–1720.
      • November 2022 (Revised January 2023)
      • Case

      AES Corp: A Global Power Transformation

      By: Tarun Khanna, Allison M. Ciechanover and Matt Higgins
      CEO Andres Gluski leads the transformation of the global energy company. View Details
      Keywords: Leadership; Energy Industry
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      Khanna, Tarun, Allison M. Ciechanover, and Matt Higgins. "AES Corp: A Global Power Transformation." Harvard Business School Case 723-397, November 2022. (Revised January 2023.)
      • 2022
      • Chapter

      Buying Time? The Vietnam War and Southeast Asia

      By: Mattias Fibiger
      This article examines the “buying time thesis”—the idea that the American war in Vietnam bought time for the rest of Southeast Asia to build up political, economic, military, and diplomatic defenses against communism. It finds that there is some truth to claims that... View Details
      Keywords: Vietnam War; Impact; Legacy; Geopolitics; War; History; Government and Politics; Southeast Asia
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      Fibiger, Mattias. "Buying Time? The Vietnam War and Southeast Asia." In The Vietnam War in the Pacific World, edited by Brian Cuddy and Fredrik Logevall, 231–256. Chapel Hill: University of North Carolina Press, 2022.
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