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  • 25 Sep 2012
  • Working Paper Summaries

Colocation and Scientific Collaboration: Evidence from a Field Experiment

Keywords: by Kevin Boudreau, Ina Ganguli, Patrick Gaule, Eva Guinan & Karim Lakhani; Health
  • March 2023 (Revised May 2023)
  • Case

OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)

By: Linda A. Hill and Lydia Begag
It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer.... View Details
Keywords: Recruitment; Training; Race; Equality and Inequality; Corporate Social Responsibility and Impact; Job Design and Levels; Air Transportation Industry; United States
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  • March 2023
  • Supplement

Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)

By: Linda A. Hill and Emily Tedards
In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details
Keywords: Innovation Leadership; Organizational Culture; Technology Industry; Information Technology Industry; Advertising Industry; United States
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  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 12: Aligning Performance Goals and Incentives

By: Robert Simons
This module reading explains how managers use performance goals and incentives to ensure that employee actions align with the overall business strategy of the organization. The module begins by discussing how managers use goals to communicate business strategy, the... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Performance Goals; Performance Measures; Incentives; Benchmarks; Motivation; Compensation; Bonuses; Strategy
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  • December 2022
  • Article

'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback

By: Nicole Abi-Esber, Jennifer E. Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
Keywords: Feedback; Helping; Prosocial Behavior; Misprediction; Relationships; Interpersonal Communication; Perspective
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  • Web

Historical Data & Sources - Business History

Download Data Set in Excel Coca-Cola: Countries with Bottlers Courtesy of the Coca-Cola Company, Heritage Communications Map created by John Regan, MBA 2016 Download Data Set in Excel Coffee Exports by Country FAO (Food and Agricultural... View Details
  • 02 May 2019
  • Sharpening Your Skills

How To Ask Better Questions

Asking the right questions is the key to unlocking talent, opportunity, money, even second dates. Research shows asking follow-up questions improves your life and increases emotional intelligence. A Good Place to Start Asking Questions Can Get You a Better Job or a... View Details
Keywords: by Kristen Senz
  • 07 Apr 2022
  • Blog Post

Product Management at HBS: Roll Up Your Sleeves and Learn by Doing

Weston Ruths is enrolled in the MS/MBA: Engineering Sciences Program Class of 2022, and is a member of HBS Section D. After graduating from Rice University in 2016 with a degree in Computer Science, he joined the Marine Corps and served as the View Details
  • 07 Sep 2021
  • News

New HBS Fund Chairs Take the Helm

world’s largest producers of wallboard for the construction industry. Both are active on boards and in their community and are particularly interested in issues related to education, arts and culture, and View Details
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

community around a worthy cause and to develop leaders capable of co-design, he has sought volunteers (people in the company willing to work on their own time) to come together and start up profitable business lines in the so-called... View Details
Keywords: by Martha Lagace; Education
  • Profile

Charlotte MacDonald

With four years of consulting experience at Boston Consulting Group behind her, Charlotte MacDonald, realized it was time to reflect on the path before her. "I was having a great experience, I loved the work and people," she says. "But if I didn't pause... View Details
Keywords: Consulting
  • Web

Business Finance Course Online | HBS Online

financial principles to better communicate with key stakeholders, drive business performance, and grow your career. 6 weeks 6-7 hours per week 6 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion... View Details
  • Web

Logging In - Research Computing Services

Wireless Network . Off-HBS-Campus From off-HBS-campus, the HBSGrid can only be accessed through a virtual private network (VPN) connection using the Pulse Secure software. A VPN ensures that all communication between your computer and... View Details
  • 04 Apr 2024
  • News

The Making of a Medical Milestone

On March 16, doctors at the Massachusetts General Hospital made history when they successfully transplanted a kidney from a genetically modified pig to a living human. The groundbreaking procedure marked a significant milestone in animal-to-human transplant, or... View Details
Keywords: Margie Kelley
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

positive image. For example, Union Pacific CEO John Koraleski called on team members an average of 59 times during earnings calls in one year, making him the most inclusive manager in the study. Likewise, an internet search turned up articles extoling Koraleski for his... View Details
Keywords: by Pamela Reynolds
  • Web

Frequently Asked Questions | Social Enterprise | Harvard Business School

leaders across all sectors to tackle society’s toughest challenges and make a difference in the world. How can I get involved? The Social Enterprise Initiative at HBS is a focal point for the creativity and energy of its worldwide View Details
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

for change and understood the importance of communicating the vision and strategy to every employee. Without such strong leadership at the top, even the comprehensive management system we introduce in this book cannot deliver breakthrough... View Details
Keywords: by Martha Lagace
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

development of sectors like education, the environment, immigration, and health care through impact investing, philanthropy, advocacy, and more. The organization brings together entrepreneurs, academics, artists, and community leaders, to... View Details
  • 01 Dec 2019
  • News

Remix

community after their respective accusations against Clarence Thomas and Mike Tyson. It’s one of the factors that helps explain why women of color report sexual assault at rates far below that of white women and a major force behind... View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • Web

Online Entrepreneurship & Innovation Courses | HBS Online

community of business professionals. Learn from and network with peers before, during, and after your course. Ask questions, collaborate, give feedback, and share experiences and expertise across industries to grow or transition your... View Details