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  • All HBS Web  (5,801)
    • People  (22)
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  • March 2011
  • Exercise

Customer Intelligence Advantage: Module 2 Assignment

By: F. Asis Martinez Jerez
This exercise directs students to analyze a customer-centric firm by first understanding the elements that characterize a customer-centric organization, then by capturing and comparing this firm's approach to customer-centricity. Students interview three levels in the... View Details
Keywords: Business Units; Customer Focus and Relationships; Customer Satisfaction; Employees; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Competitive Advantage
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Martinez Jerez, F. Asis. "Customer Intelligence Advantage: Module 2 Assignment." Harvard Business School Exercise 111-118, March 2011.
  • October 2019
  • Supplement

Airbus vs. Boeing (K): New Partnerships (2018)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes Airbus’ partnership with the Montreal-based aircraft manufacturer Bombardier beginning in 2017. The two companies partnered on the C Series of aircraft (later named the A220 Family), which consisted of small aircraft with 100–150 seats. The case... View Details
Keywords: Product Development; Air Transportation; Projects; Competition; Partners and Partnerships; Joint Ventures; Manufacturing Industry; Air Transportation Industry; United States; Europe; Canada; Brazil
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Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (K): New Partnerships (2018)." Harvard Business School Supplement 720-386, October 2019.
  • Web

Predoctoral Research Associates | Research Associates

faculty, but many positions seek RAs with experience in applied econometrics and advanced statistical and computational methods. In addition to supporting academic research projects and receiving mentorship from faculty, RAs have the... View Details
  • 23 Oct 2019
  • News

A Bid for the Future

direct-investment manufacturing projects in US history, for a total of more than $62 billion in private-sector capital investment. Several years later, the chance to do similar work in Virginia—a place with... View Details
Keywords: Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 04 Jan 2021
  • What Do You Think?

How Do We Sustain Organization Diversity?

investors compete for profits—and the competition isn’t fair. In particular, using profits to buy back stock provides immediate (although not as much as many assume) benefits to shareholders. Investments in... View Details
Keywords: by James Heskett
  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

vital weapon in the competitive arsenal of most organizations, may be seriously handicapped by the very action intended to increase a company's competitive position. Amabile has been studying creativity in... View Details
Keywords: by Peter K. Jacobs
  • 15 Jun 2016
  • Research & Ideas

These VC Partners May Make Your Firm Less Innovative

of students, the researchers surmised it may dampen innovation among competitive companies. To test that hypothesis, McDonald, Pahnke, Hallen and Wang looked at close to 200 medical device startups that developed products for minimally... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • October 2007
  • Article

Opinion: Place Your Bets on the Future You Want

By: Forest Reinhardt
This piece posits that success in a carbon-constrained world will be determined by innovation and acumen, requiring companies to make bold moves. View Details
Keywords: Governing Rules, Regulations, and Reforms; Innovation and Invention; Knowledge Use and Leverage; Leadership; Success; Environmental Sustainability; Climate Change; Competitive Advantage
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Reinhardt, Forest. "Opinion: Place Your Bets on the Future You Want." Forethought. Harvard Business Review 85, no. 10 (October 2007): 42–43.
  • September 2011 (Revised February 2013)
  • Case

Trucost: Valuing Corporate Environmental Impacts

By: Michael W. Toffel and Stephanie van Sice
Trucost provided corporate environmental performance data and analysis to institutional investors and corporate managers, but after operating for a decade had yet to achieve profitability. Trucost was struggling to effectively differentiate its high quality products... View Details
Keywords: Competitive Strategy; Knowledge Use and Leverage; Distribution Channels; Investment; Measurement and Metrics; Corporate Social Responsibility and Impact; Information; Value; Environmental Sustainability; Financial Services Industry
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Toffel, Michael W., and Stephanie van Sice. "Trucost: Valuing Corporate Environmental Impacts." Harvard Business School Case 612-025, September 2011. (Revised February 2013.)
  • 17 Mar 2020
  • News

A Bid for the Future

in its elements, but the stakes were enormously different. It’s probably the largest private-sector, competitive economic development project in US history.” And it was... View Details
  • October 2019 (Revised June 2020)
  • Supplement

Airbus vs. Boeing (M): MAX 8 Disasters (July 2019)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the October 2018 and March 2019 crashes of Boeing MAX 8 jets, which together killed over 300 passengers. The planes involved in both crashes shared a problem with a software system called MCAS, which Boeing had revamped at the last minute prior to... View Details
Keywords: Airbus; Boeing; Product Development; Product Design; Air Transportation; Projects; Competition; Safety; Failure; Air Transportation Industry; Manufacturing Industry; United States; Europe
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Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (M): MAX 8 Disasters (July 2019)." Harvard Business School Supplement 720-388, October 2019. (Revised June 2020.)
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

microbial scale formation inside industrial water pipes. The team used their prize to launch a start-up based on the technology. Q: Did all of the projects lead to viable business concepts? A: No, and that's... View Details
Keywords: by Deborah Blagg; Education
  • 01 Mar 2006
  • News

Academic Cross-Pollination

application — and a patent disclosure. They made a fantastic final pre-sentation about science, potential markets, and commercialization strategies. Didn’t one of the projects win an entrepreneurship competition? Each year, MIT, local... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

experience as a policy maker—as well as 25 years of experience as an investor and small business owner—to the U.S. Competitiveness Project at Harvard Business School. Mills left the SBA last summer and... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 12 Apr 2012
  • News

HBS Welcomes Eleven Alumni Startups

York Reena Russell, MBA 2003 Co-founder EnergyGridIQ enabling energy projects northwestern us HBS Association of Northern California Jacquelyn Kung, MBA 2006 COO ClearCare private-pay homecare services... View Details
Keywords: Bulletin Staff; Alumni New Venture Contest
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

use of things like drones [for monitoring energy production], how could you possibly not think your industry is going to be disrupted?” he asks. In fact, with the rapid rate of societal and technological change today, no industry is... View Details
Keywords: by Michael Blanding
  • September 2006 (Revised April 2007)
  • Supplement

Tim Keller at Katzenbach Partners LLC (C)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
Supplements the (A) case. The (C) case includes Keller's actual 2006 mid-year and self evaluations. View Details
Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Performance Evaluation; Consulting Industry
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Groysberg, Boris, Christopher Marquis, and Ayesha Kanji. "Tim Keller at Katzenbach Partners LLC (C)." Harvard Business School Supplement 407-039, September 2006. (Revised April 2007.)
  • 09 Jun 2003
  • Research & Ideas

The Benefits of “Not Invented Here”

competition into one's own innovation system. Internal researchers must compete with external sources to meet the demands of the business, and business units must compete with outsiders to make use of... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 1998
  • News

Short Takes

Be Flexible In today's competitive and volatile business environment, depending on forecasting as the basis for planning and strategy has become a particularly risky way to operate. Especially vulnerable are manufacturing View Details
Keywords: Garry Emmons and Caroline Chauncey
  • Web

Harvard Business School and Polaroid - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
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