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  • All HBS Web  (3,320)
    • People  (11)
    • News  (465)
    • Research  (2,496)
    • Events  (4)
    • Multimedia  (14)
  • Faculty Publications  (1,654)
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  • October 2018
  • Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
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Lal, Rajiv, and Scott Johnson. "American Family Insurance and the Artificial Intelligence Opportunity." Harvard Business School Case 519-028, October 2018.
  • 21 Apr 2015
  • First Look

First Look: April 21

competitive system. April 2015 Strategic Management Journal The Throne vs. the Kingdom: Founder Control and Value Creation in Startups By: Wasserman, Noam Abstract—Does the degree to which founders keep... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

quest for the Next Big Thing. The problem with corporate entrepreneurship, of course, has been that the entrepreneur must deal with the challenges of securing resources and support within an organization focused on operations that are... View Details
Keywords: Martha Lagace
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Enterprise examines the foundations of bold yet reasonable action. Make Work Fair: Data-Driven Design for Real Results By Iris Bohnet and Siri Chilazi (MBA 2016) Harper Business To make organizations more fair, many well-meaning individuals and companies invest their... View Details
Keywords: Publishing Industries (except Internet); Information
  • 08 Jun 2010
  • First Look

First Look: June 8

Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins. Featuring case studies of retailing... View Details
Keywords: Martha Lagace
  • 01 Jun 2019
  • News

City on a Hill

and cultural heritage of eastern Kentucky. By the turn of the millennium, however, financial instability, lack of a strategic plan, and leadership churn had begun to eat away at what had once been a vibrant institution with deep ties to... View Details
Keywords: Alexander Gelfand; photographed by Clay Cook
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

to what they've done to reinvigorate their business. They looked strategically at all aspects of their offering across the various channels they have at their disposal to maximize customer satisfaction and the return they get on their... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

business. These essential insights for enduring and optimizing the middle miles will outfit managers to find their way through the messy middle of any bold project or new venture. Denial: How Refusing to Face the Facts about Our Autism... View Details
  • 01 Dec 2011
  • News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that her youth, inexperience, and... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

30,000 megawatts of power, would change the face of European energy networks, use new technology, and help several European countries meet their Kyoto targets for reducing CO2. The issues are whether a small company like Airtricity has the View Details
Keywords: Martha Lagace
  • 25 Oct 2024
  • Blog Post

Harvard Business School Announces Latest RISE Fellows

effectiveness,” he said. Ayinde Castro (MBA 2026)Ayinde previously worked at LinkedIn as a product manager and co-founded Elevate Social, a culture-driving community movement that promotes creativity, collaboration, and empowerment... View Details
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

British Parliament replaced common land with private property--a process that prompted better management and made Great Britain the leader in the Industrial Revolution. I then began to think about the relationship over time between new... View Details
Keywords: by Jim Aisner
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

titanium phones with bionic chips, Marcelo Claure, then head of the telecom firm Brightstar, saw an opportunity. A few years after the iPhone’s launch, he reached out to Steve Jobs to convince him to take a big strategic risk: Build a... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

distributional issues, and the likely effects of reforms to tax provisions such as the AMT are considered. Download the paper from SSRN.com ($5): http://www.nber.org/papers/w14149 Inexperienced Investors and Bubbles Authors:Robin Greenwood and Stefan Nagel Abstract We... View Details
Keywords: Martha Lagace
  • 03 Mar 2015
  • First Look

First Look: March 3

  Working Papers Competition As Strategic Interaction By: Eisenhardt, Kathleen, Rory McDonald, and Cheng Gao Abstract—Strategic interaction has been a topic of scholarly inquiry dating back to the 1960s. Drawing on several seminal... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2019
  • News

Seismic Shift

diversity and inclusion is what one might expect from a consultancy. The organization offers strategies, advises on diversity initiatives, and helps find and retain talent to fill the top seats. Yet experience shows that that isn’t always enough: strategy has to be... View Details
Keywords: Maureen Harmon
  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

suspicion blackness prompts, while walking or running near our homes, also fills governmental bodies, educational institutions, and business organizations. Whether we want to admit it or not, the racism that kills is on the same spectrum as the racism that allows a... View Details
  • 29 Mar 2023
  • News

Supporting Earthquake Victims in Turkey and Syria

in the area. The product had been in development for years prior to the disaster, says Polatoğlu, developed to address a rise in natural disaster–related emergencies caused by climate change. “Moreover, we have designed a special supply-chain View Details
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

their perspectives on the bill and its key provisions. Their opinions range from calling it a major step forward to concern that it will actually raise the risk to the system. Robert Steven Kaplan, Professor Of Management Practice:... View Details
Keywords: by Staff
  • 04 May 2010
  • First Look

First Look: May 4

We propose that firms' corporate governance and firms' strategic business activities within an industry are interlinked. By conducting a simultaneous economic analysis of business strategy and corporate governance, scholars can better... View Details
Keywords: Martha Lagace
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