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Show Results For
- All HBS Web
(3,420)
- People (10)
- News (748)
- Research (2,171)
- Events (21)
- Multimedia (34)
- Faculty Publications (1,232)
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
actually be higher quality customers who would eventually revert to in-person browsing. Without visibility into these consumers’ previous offline purchases, we couldn’t rule out this explanation, though we do see similarities in basket... View Details
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
significantly better on high-level metrics such as profitability, growth, and productivity. What’s more, the differences in process quality persist over time, suggesting that competent management is not easy to imitate. In this article... View Details
Keywords: Carmen Nobel
- 19 Jun 2012
- First Look
First Look: June 19
production, delivery, or quality problems, the supposed savings would be quickly forgotten and Caracappa would bear a heavy responsibility both for the problems and for disrupting an otherwise satisfactory relationship with the long-time... View Details
Keywords: Sean Silverthorne
- 17 May 2011
- First Look
First Look: May 17
111-012 This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality... View Details
Keywords: Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
grievances? This article, the first in a series on negotiation dynamics, identifies six ways to more effectively separate fact from fiction at the bargaining table. The focus will be on the interactive quality of the process—specifically,... View Details
Keywords: by Michael Wheeler
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
negotiating over price, quality and delivery terms, they divide that pie. Changing The Game The players in the value net continually seek to change the game to create and claim more value. While Ford and its suppliers work together to... View Details
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
general. Much has been written on Japanese management. Japanese companies pioneered lean production, "total quality management," and "just-in-time manufacturing." However, these practices have been widely imitated. The... View Details
Keywords: by Martha Lagace & Hilah Geer
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
attention―manufacturing of launch vehicles and satellites―its growth is in fact quite strong. That’s especially true when you adjust for the quality improvements and price declines in that area; something our research is the first to... View Details
- 01 Jun 1998
- News
Diversity and Community
quality of life, drain needed government resources, and place new demands on our companies." Indeed, while business may be commended for its social responsibility efforts in many areas, in others it exhibits characteristics common to the... View Details
Keywords: Garry Emmons
- 26 Oct 2010
- First Look
First Look: October 26, 2010
effective in allowing students to acquire the foundations not only for great leadership, but also for a high quality personal life and an extraordinary organization. We characterize this approach as "value free" because, 1)... View Details
Keywords: Sean Silverthorne
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
people understand their role in the larger system. You cannot get that quality from a 30-second bite on FOX News. I think it is extremely important to note that the New York Times is a family business. The Times has benefited politically,... View Details
- 02 Nov 2020
- Blog Post
WE RISE
company. These criteria can create unnecessary barriers for women, who are traditionally underrepresented in technical-education programs and hold only about 6 percent of CEO roles in S&P 500 companies. And these qualities may not even be... View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
Chile's largest wine producer faces a price versus value positioning problem. Its highest quality wines are not priced competitively at retail because "Made in Chile" connotes great value and low price. Purchase this case:... View Details
Keywords: Martha Lagace
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
element of structure and control during an uncertain time. The fact that many of the types of exercises mentioned were repetitive and contemplative in nature suggests that this may have been a quality the CEOs sought out, consciously or... View Details
- 18 Apr 2018
- First Look
First Look at New Research and Ideas, April 18, 2018
the types of businesses started by immigrants and the quality of jobs created by their firms. First-generation immigrants create about 25% of new firms in the United States, but this share exceeds 40% in some states. In addition, Asian... View Details
Keywords: Sean Silverthorne
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
Sawyer adds, “Gleason and others argued that their version of fair trade—albeit domestic oriented—offered higher wages, better services, and quality guarantees.” Prior to Gleason entering the scene, fair trade efforts had fallen flat.... View Details
- 19 Mar 2013
- First Look
First Look: March 19
http://onlinelibrary.wiley.com/doi/10.1111/nejo.12003/abstract Working PapersInvestment Incentives in Open-Source and Proprietary Two-Sided Platforms Authors:Casadesus-Masanell, Ramon, and Gaston Llanes Abstract We study incentives to invest in platform View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and operations which differ in many ways from industry standards. Purchase this... View Details
Keywords: Sean Silverthorne
- 04 May 2010
- First Look
First Look: May 4
We propose that firms' corporate governance and firms' strategic business activities within an industry are interlinked. By conducting a simultaneous economic analysis of business strategy and corporate governance, scholars can better discern the View Details
Keywords: Martha Lagace
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
and residences with proximity at least as convenient as current bus stops, and a quality of service far above what buses can offer. Right now, the field is wide open. Companies with existing transit experience are certainly watching PRT.... View Details