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  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

Despite their best efforts, most companies continue to squander what may be their greatest asset in today's knowledge economy: the wealth of expertise, ideas, and latent insights that lies scattered across or deeply embedded in their... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

previous work that beliefs are also correlated with several features of the economic system (taxation, social insurance, etc.). Our objective is to study the joint determination of these three features (beliefs, punitiveness View Details
Keywords: Sean Silverthorne
  • May 9, 2023
  • Article

8 Questions About Using AI Responsibly, Answered

By: Tsedal Neeley
Generative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational and ethical considerations are inevitable. This article delves into eight of them, including how your organization... View Details
Keywords: AI and Machine Learning; Organizational Change and Adaptation; Prejudice and Bias; Ethics
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  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • October 2013 (Revised December 2013)
  • Case

Intuit QuickBooks: From Product to Platform

By: Andrei Hagiu and Elizabeth J. Altman
This case focuses on the challenges and opportunities faced by a successful incumbent organization attempting to transform a large portion of its business from a traditionally product-centric operating mode to a platform-based one that leverages network effects to... View Details
Keywords: Business Model; Organizational Change and Adaptation; Digital Platforms; Competitive Advantage; Network Effects; Consumer Products Industry
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  • 06 May 2014
  • First Look

First Look: May 6

August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Architectural capabilities provide managers with the ability to see a complex technical system in an abstract way... View Details
Keywords: Sean Silverthorne
  • May 2025
  • Case

IQanat: Empowering Rural Youth in Kazakhstan

By: Boris Groysberg and Maxim Pike Harrell
In June 2025, IQanat CEO Aliya Salikova considered scaling opportunities for the foundation, which provided educational opportunities for children from rural regions of Kazakhstan. Established by Kazakhstani businessman and philanthropist Aidyn Rakhimbayev, IQanat... View Details
Keywords: Mission and Purpose; Organizational Change and Adaptation; Leadership; Social Enterprise; Social Entrepreneurship; Growth and Development Strategy; Growth Management; Rural Scope; Philanthropy and Charitable Giving; Equality and Inequality; Education Industry; Central Asia; Kazakhstan
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  • 01 Apr 1997
  • News

Critical Information: MIS Monitors the Ever-Changing World of IT

information technology can lead to more flexible organizational structures and innovative management control systems. These ideas appear in her recent casebook Managing in an... View Details
Keywords: Elaine Gottlieb
  • 07 Feb 2012
  • First Look

First Look: February 7

time. Publisher's link: http://www.sagepub.com/books/Book235126 Exploring the Duality between Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis Authors:Alan MacCormack, John... View Details
Keywords: Sean Silverthorne
  • October 2011
  • Supplement

An Interview with Ganesh Natarajan, CEO of Zensar

By: David A. Garvin
Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
Keywords: Decisions; Human Resources; Employees; Leadership Style; Management; Organizational Culture; Information Technology Industry; India
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  • April 2022
  • Teaching Note

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Eppa Rixey
Teaching Note for HBS Case No. 421-052. View Details
Keywords: Information Technology; Information Infrastructure; Applications and Software; Leadership; Organizational Change and Adaptation; Corporate Strategy; Technology Industry
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  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

networks and emergent behavior, Badaracco proposes a roadmap for thinking about ethical ways to delegate decisions to machines. “It’s a potentially catastrophic mistake, with technology like this, to have... View Details
Keywords: by Tom Quinn; Technology; Technology
  • 31 Jul 2012
  • First Look

First Look: July 31

likely would be difficult to finance externally. We argue that a developed financial system can facilitate exports, and we test three implications. First, a more developed financial View Details
Keywords: Carmen Nobel
  • 12 Nov 2014
  • Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

deferred maintenance on the technological infrastructure needed to attract global capital. It is time for Congress to finish the job and pass bipartisan legislation that can undergird the nation's housing... View Details
Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

The bottom line is, after all, the bottom line when it comes to business success. No profit, no business. But should money be the sole measure for evaluating and rewarding the effectiveness of a leader? In a new Harvard Business School... View Details
Keywords: by Martha Lagace
  • 03 Oct 2019
  • News

Skydeck Live: Galactic Returns

the development via NASA to an era where industry leads has sped up the pace of growth and primed the space sector for investment. Co-founder of space technology company Escape Dynamics View Details
Keywords: Space Research and Technology; Space Research and Technology
  • 07 Jul 2009
  • First Look

First Look: July 7

Course Authors:Robert D. Austin, Richard L. Nolan, and Shannon O'Donnell Publication:Communications of the Association for Information Systems 24, no. 1 (2009) Abstract We report on the design View Details
Keywords: Martha Lagace
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

internal and external developers of new products. Successful firms devise peculiar organizational configurations to collaborate with external researchers, who act as interpreters of the evolution of View Details
Keywords: Martha Lagace
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

  Working PapersRunning Out of Numbers: Scarcity of IP Addresses and What to Do About It (revised) Author:Benjamin Edelman Abstract The Internet's current numbering system is nearing exhaustion: existing... View Details
Keywords: Martha Lagace