Human Resource Practices - Publications - Faculty & Research

November 2003 (Revised August 2005)
Case

First Commonwealth Financial Corporation

First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing and implementing its new customer-focused strategy. Its founder and chairman decided that the Balanced Scorecard also... View Details

Keywords: Balanced Scorecard; Corporate Strategy; Customers; Corporate Governance; Governing and Advisory Boards; Customer Relationship Management; Executive Compensation; Financial Services Industry; Banking Industry; Pennsylvania

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April 2022
Case

Gender Equality in Business: 100 Years of Progress?

By: Boris Groysberg and Colleen Ammerman

"Gender Equality in Business: 100 Years of Progress?" traces the history of women in management from the early 20th to early 21st century through analysis of Harvard Business Review's coverage of women and gender. The case identifies six distinct phases in the... View Details

Keywords: History; Business History; Gender; Management; Employees; Leadership; Organizational Change and Adaptation; Work-Life Balance; Prejudice and Bias; Social Issues; Diversity; Equity; United States

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February 2010
Supplement

Organization and Strategy at Millennium (B)

By: Julie M. Wulf and Scott Waggoner

This case examines Millennium's strategic and organizational responses to the rapid evolution of the biopharmaceutical industry. In the early 2000s, as Millennium's competitive advantage in early-stage research slipped away and its losses mounted, founder CEO Mark... View Details

Keywords: Leading Change; Transformation; Decision Choices and Conditions; Crisis Management; Competitive Advantage; Commercialization; Selection and Staffing; Product Development; Organizational Change and Adaptation; Pharmaceutical Industry

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27 Sep 2016
First Look

September 27, 2016

post-investment value-added all contribute to value creation, the VCs rate deal selection as the most important of the three. We also explore (and find) differences in practices across industry, stage, geography, and past success. We... View Details

Keywords: Sean Silverthorne

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

finance and restructuring, explains the ins and outs of Chapter 11, while Professor Rosabeth Moss Kanter focuses on the human element—the need for the new company's leadership to pay attention to its people and corporate culture. A Second... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

not doing this to increase our sales ... or our profits." Our sample cases have exhibited remarkable correlation between altruistic drives and family companies. From an ethical point of view, it is to be expected that individuals acting out of pure altruism would... View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

25 Jun 2013
First Look

First Look: June 25

controlled the allocation of financial resources into two new varieties of state capitalism: Leviathan as a majority and as a minority investor. In this book we study the implications of such transformation using detailed data from Brazil... View Details

Keywords: Anna Secino

26 Jan 2016
First Look

January 26, 2016

a set of practices to guide firms as they adopt ambidexterity. Senior leadership is crucial here. We discuss the importance of leading in a consistently inconsistent fashion. Readers will come away with a new understanding of how to... View Details

Keywords: Sean Silverthorne

23 Jul 2013
First Look

First Look: July 23

learning? How does a supplier's initial resource endowment play into the dynamic? Our empirical analysis yields interesting findings that have implications for theory and practice and that suggest new... View Details

Keywords: Anna Secino

17 Mar 2022
Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

lifecycle analysis, food waste is a major factor,” having tremendous harmful environmental impacts due to the unnecessary expenditure of natural resources to grow products that consumers don’t actually use, plus the additional emissions... View Details

Keywords: by Ranjay Gulati

08 Mar 2004
Research & Ideas

Secret to Success: Go for “Just Enough”

mountain in the world or how many zeros you tally up in your portfolio. New levels of human performance take us closer to the gods and set the stage for what we hope is excellence in our own DNA. These moments also make good copy.... View Details

Keywords: by Laura Nash & Howard Stevenson

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

policy on public participation to have teeth, it must also be tied to the performance reviews of staff. The Bank is filled with dedicated and motivated professionals, but few have the incentives to engage project-affected communities under the current lending... View Details

Keywords: by Alnoor Ebrahim

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

similar broad service lines, providers will develop strategies, structures, and processes to provide unique and differentiated services in a limited number of areas of strength. Innovative providers will redefine their business around integrated View Details

Keywords: by Michael E. Porter; Health

29 Mar 2016
First Look

March 29, 2016

how SAP is also using the program to rethink and re-engineer its Human Resource Management policies and processes to make them more inclusive and effective. Purchase this case:... View Details

Keywords: Sean Silverthorne

09 Mar 2010
First Look

First Look: March 9

with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material flows, human resource system, processes, etc.) and the challenges... View Details

Keywords: Martha Lagace

June 1995
Teaching Note

Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission(s) Alive TN

By: Richard E. Walton

Teaching Note for (9-392-025). View Details

Keywords: Value; Business Ventures; Creativity; Marketing; Business and Shareholder Relations; Policy; Business Growth and Maturation; Organizational Culture; Performance Effectiveness; Competency and Skills; Managerial Roles; Compensation and Benefits; Food and Beverage Industry

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07 Nov 2011
Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

uncertain economic juncture in which a more historical perspective on economic theories and practices is acknowledged to be important. Our attempts to solve the present problems of the West will necessarily strengthen this trend. Q: How... View Details

Keywords: by Sean Silverthorne

12 Jan 2016
First Look

January 12, 2016

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50304 October 2015 Health Affairs Exposure to Harmful Workplace Practices Could Account for Inequality in Life Spans Across Different Demographic Groups By: Goh, Joel, Jeffrey Pfeffer,... View Details

Keywords: Carmen Nobel

July 2009 (Revised June 2010)
Supplement

Executive Pay and the Credit Crisis of 2008 (B)

By: V.G. Narayanan and Lisa Brem

As the recession lingered on into 2009, the U.S. government sought to limit executive pay and excessive risk. The debate raged over what constituted excessive risk and how best to mitigate it. This case describes the government restrictions on executive pay for TARP... View Details

Keywords: Financial Crisis; Governing Rules, Regulations, and Reforms; Government Legislation; Executive Compensation; Risk Management; Business and Government Relations; Motivation and Incentives; United States

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March 2001 (Revised September 2002)
Case

Merck Latin America (A)

By: Michael Beer and James Weber

Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region and to introduce a more global business culture and values. Discusses Merck's ethics and values, its Latin American... View Details