Publications

Educators

Web

& Environment Initiative Business History Initiative Entrepreneurship (Rock Center) Health Care Initiative Institute for Business in Global Society Leadership Initiative Race, Gender & Equity Initiative... View Details

May 2012 (Revised February 2014)
Teaching Note

Learning About Reducing Hospital Mortality at Kaiser Permanente

By: Anita Carson Tucker

Keywords: Patient Safety; Process Improvement; Standardization; Organizational Learning; Knowledge Development; Safety; Knowledge Management; Health Care and Treatment; Business Processes; Health Industry

January 1991
Supplement

Prepare/21 at Beth Israel Hospital (B)

Describes the president's long-term goals for improving employee awareness and understanding of the plan. View Details

Keywords: Goals and Objectives; Health Care and Treatment; Employees; Health Industry

January 1991 (Revised March 1991)
Case

Prepare/21 at Beth Israel Hospital (A)

In response to escalating cost pressures throughout the hospital industry, the management of Beth Israel Hospital (BI) decided to implement a productivity plan to cut their operating costs. They chose the Scanlon Plan, an employee participation and incentive program... View Details

Keywords: Nonprofit Organizations; Cost Management; Employees; Health Care and Treatment; Health Industry

March 2008
Case

The Multiple Sclerosis Center of Atlanta

By: Regina E. Herzlinger and Alfred Martin

The Multiple Sclerosis Center of Atlanta wishes to expand beyond Georgia. The factors influencing this decision are discussed, including drug treatments currently available, and the impact of future drugs in the FDA pipeline as well as financing issues. View Details

Keywords: Decision Choices and Conditions; Financing and Loans; Health Care and Treatment; Health Disorders; Medical Specialties; Expansion; Health Industry; Atlanta

01 Mar 2012
News

Sun Dress

Barrow that this cohort often ignores doctors’ recommendations that they use sunscreen. “We wanted to super-focus on this customer, who sort of has this health problem and is not going to want to shop at a discount store,” said Barrow,... View Details

Keywords: skin cancer; Clothing and Clothing Accessories Stores; Retail Trade

11 Apr 2016
Blog Post

Working With Organizations That Recruit at HBS: An Interview with Casey O'Connor

Government, Clean Technology and Energy, Social Enterprise and Health Care. I deeply believe in HBS’s mission to educate leaders who make a difference in the world. I am most excited to partner with mission driven organizations and... View Details

Keywords: Health Care; Health Care

2024
Article

Psychological Safety as an Enduring Resource amid Constraints

By: Hassina Bahadurzada, Amy C. Edmondson and Michaela J. Kerrissey

While psychological safety is recognized as valuable in healthcare, its relationship to resource constraints is not well understood. We investigate whether psychological safety mitigates the negative impact of resource constraints on employees. Leveraging longitudinal... View Details

Keywords: Burnout; Psychological Safety; Healthcare Administration; Health Care and Treatment; Employees; Retention; Well-being; Health Industry

Read Now

August 2010 (Revised May 2012)
Teaching Note

The UCLA Medical Center: Kidney Transplantation (TN)

By: Michael E. Porter and Jennifer F Baron

Teaching Note for 711410. View Details

Keywords: Health Care and Treatment; Service Delivery; Price; Programs; Measurement and Metrics; Health Industry

02 Dec 2015
Blog Post

Alumni: Where Are They Now? Featuring: Laura Mackay...

models and aspirations to transform the industry. One company in particular grabbed my attention: Fibroblast, a referral management platform. The business is focused at the heart of the one for the most challenging issues for patient safety and View Details

Keywords: Health Care; Health Care; Health Care

13 Feb 2023
News

Alumnus Gift Will Nurture Basic, Therapeutic Science

following completion of the atrium's construction. "Harvard Medical School is a world leader in health care innovation, translational research, and cutting-edge discovery, and it continues to have an immense... View Details

07 Aug 2000
Research & Ideas

Rocket Science Retailing

forecasting; supply chain speed; inventory planning; and gathering accurate, available data. The following excerpt from their report in the Harvard Business Review shows how some of these companies are making the most of the data available to them to improve product... View Details

Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail

August 2017
Case

Infection Control at Massachusetts General Hospital (Abridged)

By: Robert S. Huckman and Nikolaos Trichakis

The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details

Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston

Educators

2000
Chapter

Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery

By: Amy C. Edmondson, Richard Bohmer and Gary Pisano

Keywords: Groups and Teams; Health Care and Treatment; Practice; Competency and Skills; Training; Health Industry

01 Jun 2020
Working Paper Summaries

Rebates in the Pharmaceutical Industry: Evidence from Medicines Sold in Retail Pharmacies in the U.S.

Keywords: by Pragya Kakani, Michael Chernew, and Amitabh Chandra; Health; Health

1990
Chapter

Analysis of Cost Variances for Management Control in Hospitals

By: S. Datar, R. Banker and S. Das

Keywords: Cost Management; Health Care and Treatment; Non-Governmental Organizations; Health Industry