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      • February 1993
      • Background Note

      HRM Course Overview Note

      By: Michael Beer
      Provides an overview of the first-year required course in Human Resource Management. It argues that commitment, coordination, and competence are critical organizational outcomes and that skills in organizational diagnosis, design, and change are central to obtaining... View Details
      Keywords: Change; Competency and Skills; Human Resources; Organizations; Organizational Design; Outcome or Result; Behavior
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      Beer, Michael. "HRM Course Overview Note." Harvard Business School Background Note 493-062, February 1993.
      • January 1993 (Revised July 1993)
      • Case

      Frito-Lay, Inc.: A Strategic Transition (Consolidated)

      By: Lynda M. Applegate
      The setting is a food manufacturing company that has stumbled in terms of its historic growth and profit achievements. In trying to recapture its momentum, the president has used information technology as one element in his program of transition. The case focuses on... View Details
      Keywords: Business History; Information Technology; Growth and Development Strategy; Transition; Organizational Change and Adaptation; Food and Beverage Industry; Manufacturing Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (Consolidated)." Harvard Business School Case 193-040, January 1993. (Revised July 1993.)
      • Article

      Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis

      By: Rohit Deshpandé, J. U. Farley and F E Webster Jr
      Keywords: Organizational Culture; Business Ventures; Customers; Innovation and Invention; Japan
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      Deshpandé, Rohit, J. U. Farley, and F E Webster Jr. "Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis." Journal of Marketing 57, no. 1 (January 1993): 23–37.
      • December 1992 (Revised September 1994)
      • Background Note

      Note on Organizational Effectiveness

      By: Michael Beer
      Discusses what is meant by organizational effectiveness. First, the concept of organizations as social systems is introduced. Second, a model of organization effectiveness is introduced and discussed. View Details
      Keywords: Organizational Design; Performance Efficiency
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      Beer, Michael. "Note on Organizational Effectiveness." Harvard Business School Background Note 493-044, December 1992. (Revised September 1994.)
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #2

      By: Willis M. Emmons III
      Describes the position of Utility #2 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #2." Harvard Business School Exercise 793-074, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #3

      By: Willis M. Emmons III
      Describes the position of Utility #3 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #3." Harvard Business School Exercise 793-075, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #4

      By: Willis M. Emmons III
      Describes the position of Utility #4 in negotiating Group A with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group A, Utility #4." Harvard Business School Exercise 793-076, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #2

      By: Willis M. Emmons III
      Describes the position of Utility #2 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #2." Harvard Business School Exercise 793-078, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #3

      By: Willis M. Emmons III
      Describes the position of Utility #3 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #3." Harvard Business School Exercise 793-079, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #4

      By: Willis M. Emmons III
      Describes the position of Utility #4 in negotiating Group B with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group B, Utility #4." Harvard Business School Exercise 793-080, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #1

      By: Willis M. Emmons III
      Describes the position of Utility #1 in negotiating Group C with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #1." Harvard Business School Exercise 793-081, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #2

      By: Willis M. Emmons III
      Describes the position of Utility #2 in negotiating Group C with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #2." Harvard Business School Exercise 793-082, December 1992.
      • December 1992
      • Exercise

      Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #4

      By: Willis M. Emmons III
      Describes the position of Utility #4 in negotiating Group C with respect to 1) its SO emissions reduction requirements; 2) the costs of its alternative compliance strategies; and 3) the nature of its state regulatory environment. View Details
      Keywords: Negotiation; Pollutants; Corporate Social Responsibility and Impact; Governance Compliance; Utilities Industry
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      Emmons, Willis M., III. "Negotiation Exercise on Tradeable Pollution Allowances: Group C, Utility #4." Harvard Business School Exercise 793-084, December 1992.
      • 1992
      • Chapter

      Face-to-Face: Making Network Organizations Work

      By: N. Nohria and R. G. Eccles
      Keywords: Organizational Structure; Networks
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      Nohria, N., and R. G. Eccles. "Face-to-Face: Making Network Organizations Work." In Networks and Organizations: Structure, Form and Action, edited by N. Nohria and R. C. Eccles. Boston: Harvard Business School Press, 1992.
      • 1992
      • Chapter

      Is a Network Perspective a Useful Way of Studying Organizations?

      By: N. Nohria
      Keywords: Networks; Organizations; Research
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      Nohria, N. "Is a Network Perspective a Useful Way of Studying Organizations?" In Networks and Organizations: Structure, Form and Action, edited by N. Nohria and R. C. Eccles. Boston: Harvard Business School Press, 1992.
      • 1992
      • Book

      Networks and Organizations: Structure, Form, and Action

      By: N. Nohria and Robert G. Eccles
      Keywords: Networks; Organizations; Organizational Structure
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      Nohria, N. and Robert G. Eccles, eds. Networks and Organizations: Structure, Form, and Action. Boston: Harvard Business School Press, 1992.
      • November 1992
      • Background Note

      Note on Service Mapping

      By: James L. Heskett
      Illustrates a simple technique for diagramming operations flows in service companies. Can be used to help structure analysis and discussion of cases involving sequenced operations. View Details
      Keywords: Management Analysis, Tools, and Techniques; Operations; Business Processes; Organizational Structure; Service Industry
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      Heskett, James L. "Note on Service Mapping." Harvard Business School Background Note 693-065, November 1992.
      • November 1992 (Revised April 1995)
      • Case

      Advertising Council Earth Share Campaign: Strategy, Execution, and Final Campaign

      By: V. Kasturi Rangan and Jayne D. Kramer
      In the several years preceding 1992, there had been a dramatic rise in the public's concern for environmental issues. Yet the Roper Organization reported that fewer than one in ten Americans made personal efforts to help solve environmental problems on a regular basis.... View Details
      Keywords: Advertising Campaigns; Social Marketing; Corporate Social Responsibility and Impact; Research; Environmental Sustainability; Welfare
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      Rangan, V. Kasturi, and Jayne D. Kramer. "Advertising Council Earth Share Campaign: Strategy, Execution, and Final Campaign." Harvard Business School Case 593-062, November 1992. (Revised April 1995.)
      • November 1992 (Revised January 2002)
      • Case

      Process Control at Polaroid (A)

      By: H. Kent Bowen and Steven C. Wheelwright
      Describes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan. View Details
      Keywords: Management Systems; Operations; Quality; Factories, Labs, and Plants; Business Processes; Change Management; Consumer Products Industry; Manufacturing Industry
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      Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (A)." Harvard Business School Case 693-047, November 1992. (Revised January 2002.)
      • November 1992
      • Article

      Executive Succession and Organization Outcomes in Turbulent Environments: An Organizational Learning Approach

      By: Michael Tushman, B. Virany and E. Romanelli
      Keywords: Outcome or Result; Organizations; Learning; Management
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      Tushman, Michael, B. Virany, and E. Romanelli. "Executive Succession and Organization Outcomes in Turbulent Environments: An Organizational Learning Approach." Organization Science 3, no. 4 (November 1992): 72–92.
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