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  • All HBS Web  (13,773)
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    • News  (3,514)
    • Research  (6,996)
    • Events  (174)
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Show Results For

  • All HBS Web  (13,773)
    • People  (13)
    • News  (3,514)
    • Research  (6,996)
    • Events  (174)
    • Multimedia  (285)
  • Faculty Publications  (5,216)
← Page 157 of 13,773 Results →
  • May 2009
  • Article

Customer-Based Valuation

By: Sunil Gupta
Customer lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While this is important, it... View Details
Keywords: Customers; Valuation
Citation
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Gupta, Sunil. "Customer-Based Valuation." Journal of Interactive Marketing 23, no. 2 (May 2009): 169–178.

    Beyond the Holacracy Hype

    Holacracy and other forms of self-organization have received a lot of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. My coauthors and I argue,... View Details

      Herbert A. Simon on What Ails Business Schools: More than A Problem in Organizational Design

      We critically examine Herbert Simon's 1967 essay, "The Business School: A Problem in Organizational Design." We consider this essay within the context of Simon's key ideas about organizations, particularly those closely associated with the 'Carnegie perspective' on... View Details

        Akshita Joshi

        Akshita Joshi is a doctoral candidate in the Organizational Behavior program at Harvard Business School. She has 15 years of work experience & holds an MBA from Stanford GSB & an M.A. in Psychology from UCP Portugal. Her research is focused on the emotional,... View Details

        • 31 Jan 2022
        • Research & Ideas

        Where Can Digital Transformation Take You? Insights from 1,700 Leaders

        growth, offering organizations unprecedented opportunities to develop new products and services, and even reimagine their businesses. In mid-2020, we set out to understand the challenges of leading in the digital era. Teaming with the Harvard Business School Global... View Details
        Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
        • 05 Sep 2023
        • Book

        Thriving After Failing: How to Turn Your Setbacks Into Triumphs

        suspected that to be true, and the study led her to develop the concept of psychological safety, which launched her career. “It’s hard to remember that this work was born of failure because it’s been such a successful research idea... View Details
        Keywords: by Michael Blanding
        • 17 Sep 2001
        • Research & Ideas

        Let Customers Call the Shots

        What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha Lagace.Lagace: In your paper you use the term "consumer... View Details
        Keywords: by Martha Lagace
        • 04 May 2015
        • News

        Need to Solve a Problem? Take a Break From Collaborating

        • 27 Aug 2010
        • News

        Hedge funds struggle to justify star rating

        • 22 Feb 2011
        • News

        Harvard B-School's Social Media Wizard

        • 10 Jul 2011
        • News

        As Income Gap Balloons, Is It Holding Back Growth?

        • 31 Oct 2022
        • Video

        Health Minute: John Beshears

        • 28 May 2024
        • In Practice

        Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

        need to get to breakeven and to deal with unreasonable valuation expectations of the last several years. That being said, my research and research by others has shown that venture capital and startup market... View Details
        Keywords: by Rachel Layne
        • 2006
        • Working Paper

        Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms

        By: Modupe Akinola and David A. Thomas
        Workforce diversity continues to be a key focus for organizations, driven by globalization of the U.S. economy and the desire for organizations to more accurately reflect the demographic diversity of the US population. Yet, most research on diversity in organizations... View Details
        Keywords: Diversity; Globalization; Employees; Retention; Knowledge Sharing; Research; United States
        Citation
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        Akinola, Modupe, and David A. Thomas. "Defining the Attributes and Processes that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms." Harvard Business School Working Paper, No. 07-019, September 2006. (Revised August 2008.)
        • 05 Jul 2017
        • Research & Ideas

        Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?

        Source: Raw Pixel Stockbrokers are taking advantage of their privileged position to increase profits for favored investors and hedge funds, all at the expense of their other customers, new research suggests. A team of economists has found... View Details
        Keywords: by Carmen Nobel; Financial Services
        • May 2010
        • Article

        Leadership Effort in Professional Radiology Associations

        By: Srikant M. Datar, John Tan and Sanjay Saini
        Professional associations advocate for their members' interests; provide forums for education, training, and certification; and support domain-specific research and development efforts. The purpose of this study was to determine the amount of resources devoted to the... View Details
        Keywords: Leadership; Cooperation; Society; Health Industry
        Citation
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        Datar, Srikant M., John Tan, and Sanjay Saini. "Leadership Effort in Professional Radiology Associations." Journal of the American College of Radiology 7, no. 5 (May 2010): 346–350.
        • 21 Dec 2020
        • News

        Space Economics: Hunting Stags in Space

          Inflation-Indexed Bonds

          A summary of my research on inflation-indexed bonds that I have written for the NBER Reporter. View Details
          • 2014
          • Chapter

          Appetite, Consumption, and Choice in the Human Brain

          By: Brian Knutson and Uma R. Karmarkar
          Although linked, researchers have long distinguished appetitive from consummatory phases of reward processing. Recent improvements in the spatial and temporal resolution of neuroimaging techniques have allowed researchers to separately visualize different stages of... View Details
          Citation
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          Knutson, Brian, and Uma R. Karmarkar. "Appetite, Consumption, and Choice in the Human Brain." Chap. 9 in The Interdisciplinary Science of Consumption, edited by Stephanie D. Preston, Morten L. Kringelbach, and Brian Knutson, 163–184. Cambridge, MA: MIT Press, 2014.
          • 08 Feb 2022
          • News

          The ‘Do-Gooder’s Dilemma’: Why Purpose-Driven Companies Can’t Lose Focus On Profits

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