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      • June 1990
      • Case

      Image of the Police

      By: Stephen A. Greyser
      Keywords: Law Enforcement; Perception
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      Greyser, Stephen A. "Image of the Police." Harvard Business School Case 590-123, June 1990.
      • June 1990 (Revised October 1991)
      • Case

      Lake Pleasant Bodies Case (A)

      By: Joseph L. Badaracco Jr.
      Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
      Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
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      Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)
      • June 1990
      • Article

      Herd Behavior and Investment

      By: David S. Scharfstein and Jeremy Stein
      Keywords: Investment; Behavior
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      Scharfstein, David S., and Jeremy Stein. "Herd Behavior and Investment." American Economic Review 80, no. 3 (June 1990): 465–479.
      • May 1990 (Revised April 1991)
      • Background Note

      Dirty Hands

      By: Joseph L. Badaracco Jr.
      A one-paragraph excerpt from a play by Jean-Paul Sartre. Describes in the words of one character, the ethical problem of "dirty hands": the problem that doing the morally superior thing in some circumstances inevitably involves doing some things that are morally wrong.... View Details
      Keywords: Moral Sensibility; Management; Problems and Challenges; Personal Characteristics; Value
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      Badaracco, Joseph L., Jr. "Dirty Hands." Harvard Business School Background Note 390-213, May 1990. (Revised April 1991.)
      • May 1990 (Revised April 1995)
      • Teaching Note

      Karen Green, Teaching Note

      By: Linda A. Hill
      The video depicts Karen Green, a manager in her early thirties, on a company retreat. She is being considered for a project manager position, a promotion she does not receive. During the retreat, the circumstances that influenced the decision become evident. The... View Details
      Keywords: Work-Life Balance; Personal Development and Career; Gender; Power and Influence
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      Hill, Linda A. "Karen Green, Teaching Note." Harvard Business School Teaching Note 490-095, May 1990. (Revised April 1995.)
      • May 1990 (Revised December 1998)
      • Case

      Technology Transfer at a Defense Contractor (Abridged)

      By: Linda A. Hill
      Covers the same material concerning the specific transfer of technology as described in the longer version but summarizes the environmental and organizational context of the transfer. Most appropriate when the instructor wishes to focus on the action questions. View Details
      Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects
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      Hill, Linda A. "Technology Transfer at a Defense Contractor (Abridged)." Harvard Business School Case 490-094, May 1990. (Revised December 1998.)
      • 01 May 1990
      • Conference Presentation

      The 'Atmosphere of Pure Work': Creativity in R&D

      By: Teresa M. Amabile
      Keywords: Creativity; Research and Development
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      Amabile, Teresa M. "The 'Atmosphere of Pure Work': Creativity in R&D." Paper presented at the Conference on the Social Psychology of Science, Memphis, TN, May 01, 1990.
      • 1990
      • Chapter

      Within You, Without You: The Social Psychology of Creativity, and Beyond

      By: T. M. Amabile
      Keywords: Creativity
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      Amabile, T. M. "Within You, Without You: The Social Psychology of Creativity, and Beyond." In Theories of Creativity, edited by Mark A. Runco and Robert S. Albert. Newbury Park, CA: Sage Publications, 1990.
      • April 1990
      • Case

      Philip Morris Companies' ""Bill of Rights"" Sponsorship Program

      By: Stephen A. Greyser and Norman Klein
      Describes the new policy of the National Archives of inviting corporate cosponsorship of historic exhibits and commemorations. In November 1989, Philip Morris Companies (PM) became the first cosponsor of the bicentennial commemoration of the Bill of Rights, and used... View Details
      Keywords: Policy; Brands and Branding; Decisions; Advertising; Marketing Strategy; Risk and Uncertainty; Financing and Loans; Reputation; Nonprofit Organizations
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      Greyser, Stephen A., and Norman Klein. Philip Morris Companies' ""Bill of Rights"" Sponsorship Program. Harvard Business School Case 590-108, April 1990.
      • April 1990
      • Case

      Mazda: Corporate Public Relations in the United States

      By: Stephen A. Greyser and Norman Klein
      Keywords: Reputation; Business and Stakeholder Relations; Auto Industry; United States
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      Greyser, Stephen A., and Norman Klein. "Mazda: Corporate Public Relations in the United States." Harvard Business School Case 590-102, April 1990.
      • April 1990
      • Supplement

      Philip Morris Companies' ""Bill of Rights"" Sponsorship Program, Responses

      By: Stephen A. Greyser and Norman Klein
      Describes the reactions of public interest groups, members of the House of Representatives, and others. Further documents reactions to the choice of Philip Morris (PM) as a sponsor. Invites students to weigh the corporate pluses and minuses for PM, given these... View Details
      Keywords: Marketing Channels; Behavior; Public Opinion; Segmentation
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      Greyser, Stephen A., and Norman Klein. Philip Morris Companies' ""Bill of Rights"" Sponsorship Program, Responses. Harvard Business School Supplement 590-109, April 1990.
      • March 1990 (Revised June 1991)
      • Case

      IBM Corp.: ""Make It Your Business"" (A)

      By: Robert L. Simons
      In 1987, IBM changed its strategy in an attempt to become a market-driven company rather than a product-driven company. The case begins with a description of the new strategy and the reasons for the change and then describes the top-down sales planning and quota system... View Details
      Keywords: Commercialization; Competitive Advantage; Business Strategy; Goals and Objectives; Strategic Planning; Motivation and Incentives; Sales; Volatility; System; Information Technology Industry
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      Simons, Robert L. IBM Corp.: ""Make It Your Business"" (A). Harvard Business School Case 190-137, March 1990. (Revised June 1991.)
      • March 1990 (Revised October 1999)
      • Case

      Mary Kay Cosmetics: Sales Force Incentives (A)

      By: Robert L. Simons and Hilary Weston
      Describes the incentive system by which Mary Kay Cosmetics motivates the sales force of 200,000 independent agents who comprise the firm's only distribution channel. Illustrates the powerful effect on sales-force behavior that results when creative types of employee... View Details
      Keywords: Motivation and Incentives; Cost Management; Salesforce Management; Distribution Channels; Beauty and Cosmetics Industry; United States
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      Simons, Robert L., and Hilary Weston. "Mary Kay Cosmetics: Sales Force Incentives (A)." Harvard Business School Case 190-103, March 1990. (Revised October 1999.)
      • March 1990 (Revised March 1992)
      • Supplement

      Mary Kay Cosmetics: Sales Force Incentives (B)

      By: Robert L. Simons
      Details the changes made to the VIP automobile plan. View Details
      Keywords: Motivation and Incentives; Salesforce Management; Beauty and Cosmetics Industry
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      Simons, Robert L. "Mary Kay Cosmetics: Sales Force Incentives (B)." Harvard Business School Supplement 190-122, March 1990. (Revised March 1992.)
      • February 1990 (Revised March 1990)
      • Case

      Quantum Semiconductor, Inc.

      By: Janice H. Hammond and Roy D. Shapiro
      Quantum is faced with a difficult ethical dilemma--industry studies provide evidence that chemicals used in semiconductor manufacturing may cause women working in fabrication cleanrooms to suffer a higher likelihood of spontaneous abortions. The possibility of other... View Details
      Keywords: Safety; Prejudice and Bias; Law; Equality and Inequality; Cost; Production; Ethics; Health; Gender; Semiconductor Industry
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      Hammond, Janice H., and Roy D. Shapiro. "Quantum Semiconductor, Inc." Harvard Business School Case 690-059, February 1990. (Revised March 1990.)
      • January 1990 (Revised June 1995)
      • Case

      Colliers International Property Consultants

      By: Nitin Nohria
      Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
      Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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      Nohria, Nitin. "Colliers International Property Consultants." Harvard Business School Case 490-049, January 1990. (Revised June 1995.)
      • 1990
      • Article

      Cataloguing Creativity

      By: T. M. Amabile
      Keywords: Creativity
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      Amabile, T. M. "Cataloguing Creativity." Contemporary Psychology 35 (1990): 451.
      • Article

      Measuring the Effectiveness of Competition in Defense Procurement: A Survey of the Empirical Literature

      By: James J. Anton and Dennis A. Yao
      This article surveys the literature that has attempted to measure competition's effects on defense procurement. The focus is on conceptual underpinnings of models rather than technical aspects of estimation procedures. While providing valuable insight, the models are... View Details
      Keywords: Performance Effectiveness; Competition; Surveys; Value; Economics; Forecasting and Prediction; Programs; Power and Influence; Management Analysis, Tools, and Techniques
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      Anton, James J., and Dennis A. Yao. "Measuring the Effectiveness of Competition in Defense Procurement: A Survey of the Empirical Literature." Journal of Policy Analysis and Management 9, no. 1 (Winter 1990): 60–79. (Harvard users click here for full text.)
      • 1990
      • Article

      Social Influences on Creativity: Evaluation, Coaction, and Surveillance

      By: T. M. Amabile, P. Goldfarb and S. C. Brackfield
      Two experiments examined the effects of evaluation expectation and the presence of others on creativity. In both experiments, some subjects expected that their work would be evaluated by experts, and others expected no evaluation. Evaluation expectation was crossed, in... View Details
      Keywords: Creativity; Social Psychology; Situation or Environment; Motivation and Incentives; Performance Evaluation
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      Amabile, T. M., P. Goldfarb, and S. C. Brackfield. "Social Influences on Creativity: Evaluation, Coaction, and Surveillance." Creativity Research Journal 3 (1990): 6–21.
      • 1990
      • Article

      Tactical Behavior and Negotiation Outcomes

      By: L. R. Weingart, L. L. Thompson, J. S. Carroll and M. H. Bazerman
      Keywords: Outcome or Result; Behavior
      Citation
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      Weingart, L. R., L. L. Thompson, J. S. Carroll, and M. H. Bazerman. "Tactical Behavior and Negotiation Outcomes." International Journal of Conflict Management 1 (1990): 7–32.
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