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  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

literature—including Frankel's work—is that since not all problems identified by frontline staff are of equal importance, it is worth time and money to perform extensive prioritization. Suggestions that will produce the greatest improvement should View Details
Keywords: by Paul Guttry
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

consumer products. Finally, a series of cubes represents major customers. The shapes lie scattered on your desk. Your job is to fit the pieces together. Do you place the spheres on top of the blocks so that functions report to the regions? Or should it View Details
Keywords: by Robert Simons
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

important determinant of delegation and the provision of incentives. Using a sample of convenience store chains, we show that market-type dispersion is related to the degree of franchising at the chain level as well as the probability of... View Details
Keywords: Martha Lagace
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

iPhoto COVID-19 is having a devastating effect on the emotional, psychological, and social well-being (as well as the physical health) of people around the world. Risk factors for addiction, mental illness, and “deaths of despair” are... View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

believed wholeheartedly in "the teachability of teaching" and that "a good class discussion can be developed, rather than merely left to the randomness of chance or genetics." He described the essential challenge of... View Details
Keywords: by Deborah Blagg; Education
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

20 percent compared with the pre-transition period. Why? CEO turnover tends to cause a great deal of uncertainty about whether a new leader will make big changes, like reshuffling or reducing the workforce, as well as shifting corporate... View Details
Keywords: by Ami Albernaz
  • 24 Sep 2001
  • Research & Ideas

Why the Internet Doesn’t Change Everything

scream of a brave new world and traveling salesmen hawking IPOs instead of snake oil. (The connection, of course, may not be that distant.) As on any good frontier, there are not a lot of rules or marshals in town, so justice is rough and... View Details
Keywords: by Debora L. Spar
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

it. Santa Monica Aerospace had to really be scraping the bottom of the barrel to choose Jim Barton as their new CEO. I wish it weren't true. I have friends who work for that formerly great company-friends whom I'd like to see employed and... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

to illegally hack into the phones of select individuals. That these hackers seem not to be News of the World employees illustrates the Russian nesting doll model, which contains the seeds of moral hazard, since it allows for the... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

function, however, it’s unclear what the brands should be doing with the information. “There’s an ongoing debate as to whether these audits are simply snapshots to figure out the facts on the ground so multinationals can vote with their... View Details
Keywords: by Michael Blanding
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

problem. Q: You mentioned that the places where health care is delivered are part of the outmoded business model. Could you elaborate? A: You can't make CT scans more affordable by changing the way big hospitals are run. But if you take procedures that once had to... View Details
Keywords: by Deborah Blagg; Health
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

from 3% to 15% as a fraction of government budget without negatively affecting publication quality and quantity. This follows incentive policy change and leadership change at labs, an event whose timing is plausibly exogenous being... View Details
Keywords: Martha Lagace
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

Would-be innovators know that one of their biggest challenges is systematically identifying the innovations with the greatest likelihood of creating disruptive growth. Pick the wrong one, and squander a year or more of focus and investment. The good news is that it... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 02 Apr 2013
  • First Look

First Look: April 2

Andrei, and Hanna Hałaburda Abstract—In markets with network effects, users must form expectations about the total number of users who join a given platform. In this paper, we distinguish two ways in which rational expectations can be... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

totaling 950 million euros to the International Monetary Fund by May 12. However, major confusion exists about what has happened in this period and why we are still talking about Greece being at the Eurozone's exit door and at the brink... View Details
Keywords: by George Serafeim
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

that GM will not be able to successfully reinvent itself.— Nitin Nohria, Davis Dyer and Frederick Dalzell There are many skeptics who believe that GM will not be able to successfully reinvent itself. Its... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

is down, therefore basket size is down—so everybody in the mall is affected by traffic being down. If you have two or three major traffic-driving tenants in trouble, this affects the entire mall. This then creates a domino effect in the... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

also—and crucially so—on whether or not the platforms subsidize one side of the market in equilibrium. For example, with prices being strategic complements across platforms, we show that a cost-reducing investment by one firm may have a... View Details
Keywords: Martha Lagace
  • 06 May 2014
  • First Look

First Look: May 6

Sustainability companies. The boards of directors of High Sustainability companies are more likely to be formally responsible for sustainability, and top executive compensation incentives are more likely to View Details
Keywords: Sean Silverthorne
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

The twenty-first century will be the age of alliances. In this age, collaboration between nonprofit organizations and corporations will grow in frequency and strategic importance. Collaborative relationships will increasingly migrate from... View Details
Keywords: by James Austin
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