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Show Results For
- All HBS Web
(8,452)
- People (24)
- News (2,262)
- Research (5,512)
- Events (10)
- Multimedia (252)
- Faculty Publications (4,052)
- 02 Nov 2016
- Blog Post
The Benefits of a Residential Campus
sometimes a partner needs to be closer to work and Allston simply isn’t). If this is your case, my view is that life goes on after HBS and it’s worth it to make this concession. I think, though, you can make... View Details
- Web
Online Management Course | HBS Online
process and evaluate potential drivers and pitfalls. Utilize a range of managerial levers to improve individual and group decision-making. Highlights Evaluate the Process, Not the Outcome The Bay of Pigs Case Talk of the Town Case Three C's of Effective View Details
- October 2009 (Revised June 2011)
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture
By: Frances X. Frei, Robin J. Ely and Laura Winig
On July 17, 2009, Zappos.com, a privately held online retailer of shoes, clothing, and other soft line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its board of directors' approval to offer to merge the two companies.... View Details
Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Decision Choices and Conditions; Governing and Advisory Boards; Service Delivery; Organizational Culture; Internet and the Web; Valuation; Apparel and Accessories Industry; Retail Industry
Frei, Frances X., Robin J. Ely, and Laura Winig. "Zappos.com 2009: Clothing, Customer Service, and Company Culture." Harvard Business School Case 610-015, October 2009. (Revised June 2011.)
- October 2023 (Revised February 2024)
- Case
Loris
By: Shunyuan Zhang, Das Narayandas, Stacy Straaberg and David Lane
In December 2022, Loris’s executive team considered their go-to-market strategy. Loris was an artificial intelligence (AI) software startup for the customer service industry with two products on the market: 1) Agent Assist which provided customer service agents (CSAs)... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
PublicationsProspects for the Professions in China Authors:William P. Alford, William Kirby, and Kenneth Winston, eds Publication:Routledge Studies on Civil Society in Asia. London: Routledge, 2010 Abstract Professionals are a growing group in China and increasingly... View Details
Keywords: Sean Silverthorne
- 31 Jan 2023
- Research & Ideas
It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’
altruistic jobs become a “luxury good” whose value in doing good makes giving up some compensation a worthwhile trade for some workers who could earn more in a traditional position, the authors write. The shift may eventually broaden... View Details
Keywords: by Rachel Layne
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
opportunities for women to lead. At HBS, we create case studies to help teach students to become future leaders. Each case generally focuses on one organization and features a protagonist, often an executive facing a difficult decision or... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
- April 12, 2022
- Article
Evaluation of Individual and Ensemble Probabilistic Forecasts of COVID-19 Mortality in the United States
By: Estee Y. Cramer, Evan L. Ray, Velma K. Lopez, Johannes Bracher, Andrea Brennen, Alvaro J. Castro Rivadeneira, Michael Lingzhi Li and et al.
Short-term probabilistic forecasts of the trajectory of the COVID-19 pandemic in the United States have served as a visible and important communication channel between the scientific modeling community and both the general public and decision-makers. Forecasting models... View Details
Keywords: COVID-19; Forecasting and Prediction; Health Pandemics; Mathematical Methods; Partners and Partnerships
Cramer, Estee Y., Evan L. Ray, Velma K. Lopez, Johannes Bracher, Andrea Brennen, Alvaro J. Castro Rivadeneira, Michael Lingzhi Li, and et al. "Evaluation of Individual and Ensemble Probabilistic Forecasts of COVID-19 Mortality in the United States." e2113561119. Proceedings of the National Academy of Sciences 119, no. 15 (April 12, 2022). (See full author list here.)
- 13 Oct 2015
- First Look
October 13, 2015
conclusions about the universality of gender stereotype content. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49830 in press Journal of Behavioral Decision Making Should You Sleep on It?... View Details
- 31 Jul 2023
- News
Striving for Imperfection
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
- 10 Dec 2014
- Research & Ideas
Minimum Wage Debate Is Really About Social Values
me hopeful. Q: How do people make decisions about these big economic questions? A: Economists have a very good way of thinking carefully—scientifically, you might say—about the mechanical effects of an... View Details
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
pretty bad. The present is better than 100 years ago and much better than 200 years ago. Today, the tech world is building AI systems and making decisions that will use human inferences and data built on the... View Details
Keywords: by Barbara DeLollis
- July–August 2018
- Article
How CEOs Manage Time
By: Michael E. Porter and Nitin Nohria
In 2006 Harvard Business School’s Michael E. Porter and Nitin Nohria launched a study tracking how large companies’ CEOs spent their time, 24/7, for 13 weeks: where they were, with whom, what they did, and what they were focusing on. To date, Porter and Nohria have... View Details
Keywords: CEOs; Executives; Time Management; Attitudes; Managerial Roles; Leadership; Performance Effectiveness; Strategy; Decision Making; Organizational Culture
Porter, Michael E., and Nitin Nohria. "How CEOs Manage Time." Harvard Business Review 96, no. 4 (July–August 2018): 42–51.
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
rarely ask is, "What else could it be?" It's a question designed to disrupt focus. Max Bazerman, in his new book, The Power of Noticing, concludes that excessive focus, among other things, is one of the reasons leaders fail to notice important facts relevant... View Details
Keywords: by James Heskett
- 20 Dec 2023
- News
New School
In the early days of the pandemic in 2020, Curriculum Associates, a Massachusetts-based company that creates research-based print and online instructional and assessment tools, made the decision to make its products free to teachers and students who suddenly found... View Details
- Web
Research - Behavioral Finance & Financial Stability
productivities at collecting deposits and making loans. They find that deposit productivity is responsible for two thirds of the value of the median bank and most variation in value across banks. Variation in productivity is driven by... View Details
- October 1991 (Revised January 2002)
- Case
Butler Lumber Company
By: Thomas R. Piper
The Butler Lumber Co. is faced with a need for increased bank financing due to its rapid sales growth and low profitability. Students must determine the reasons for the rising bank borrowing, estimate the amount of borrowing needed, and assess the attractiveness of the... View Details
Keywords: Commercial Banking; Financial Crisis; Borrowing and Debt; Financial Strategy; Financing and Loans; Capital Structure; Forecasting and Prediction
Piper, Thomas R. "Butler Lumber Company." Harvard Business School Case 292-013, October 1991. (Revised January 2002.)
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
finding ways to reduce inequality to create a more just and equal society for all. In making decisions on how to best intervene, policymakers commonly rely on the Gini coefficient, a statistical measure of... View Details
- 01 Mar 2024
- News
Vital Signs
Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
experienced negotiators make mistakes in all three dimensions. Let us start with the least familiar kind of mistake. Flaws in our third dimension, the set-up of a negotiation, can take many forms: wrong parties, wrong issues, wrong... View Details
Keywords: by Martha Lagace