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Show Results For
- All HBS Web
(9,039)
- People (12)
- News (1,357)
- Research (6,879)
- Events (37)
- Multimedia (53)
- Faculty Publications (5,690)
- February 2008 (Revised June 2011)
- Background Note
Social Networks: The Portals of Web 2.0
By: Stephen P. Bradley and Nancy Bartlett
Social networks have evolved into influential, compelling and persuasive systems, the portals of Web 2.0 and one of the most powerful media phenomena in 2008. This note provides a brief background and description of various social network sites including MySpace,... View Details
Bradley, Stephen P., and Nancy Bartlett. "Social Networks: The Portals of Web 2.0." Harvard Business School Background Note 708-488, February 2008. (Revised June 2011.)
- September 2007
- Article
Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer's Performance in Procurement Relationships.
By: Ranjay Gulati and Maxim Sytch
Gulati, Ranjay, and Maxim Sytch. "Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer's Performance in Procurement Relationships." Administrative Science Quarterly 52, no. 3 (September 2007): 32–69.
- October 1981
- Background Note
Note on Network Optimization Models (Abridged)
By: Roy D. Shapiro
Keywords: Networks
Shapiro, Roy D. "Note on Network Optimization Models (Abridged)." Harvard Business School Background Note 182-079, October 1981.
- November 1997 (Revised October 2001)
- Background Note
Note on Strategic Alliances, A
By: Paul A. Gompers and Alexander Tsai
Presents an overview of strategic alliance. Discusses the academic literature and its implications for the structure of strategic alliances. Also details the types of strategic alliances utilized by small, growing firms. View Details
Gompers, Paul A., and Alexander Tsai. "Note on Strategic Alliances, A." Harvard Business School Background Note 298-047, November 1997. (Revised October 2001.)
- October 2010
- Article
The Power of Alumni Networks
By: Lauren Cohen and Christopher J. Malloy
Cohen, Lauren, and Christopher J. Malloy. "The Power of Alumni Networks." Harvard Business Review 88, no. 10 (October 2010).
- December 1994
- Case
Four-Way Organization: One Round
One round of negotiation exercise to explore the dynamics of coalition formation. View Details
Sebenius, James K. "Four-Way Organization: One Round." Harvard Business School Case 895-012, December 1994.
- March 2004 (Revised June 2004)
- Case
Business of Life, The
By: Debora L. Spar
Every day, around the world, babies and children are being sold. Frequently, these transactions appear to be above or beyond the market. Orphaned children are never "sold"--they are only "matched" with their "forever families." Eggs are "donated," and surrogate mothers... View Details
Spar, Debora L., and Cate Reavis. "Business of Life, The." Harvard Business School Case 704-037, March 2004. (Revised June 2004.)
- September 2009
- Article
Structural Homophily or Social Asymmetry? The Formation of Alliances by Poorly Embedded Firms
By: Gautam Ahuja, Francisco Polidoro Jr. and Will Mitchell
Recent research shows that preexisting network structure constrains the formation of new interorganizational alliances. Firms that are poorly embedded in a network structure are less likely than richly embedded firms to form alliances, because they lack informational... View Details
Keywords: Interorganizational Networks; Interfirm Collaboration; Embeddedness; Networks; Joint Ventures; Alliances
Ahuja, Gautam, Francisco Polidoro Jr., and Will Mitchell. "Structural Homophily or Social Asymmetry? The Formation of Alliances by Poorly Embedded Firms." Strategic Management Journal 30, no. 9 (September 2009): 941–958.
- April 2004 (Revised June 2004)
- Teaching Note
Starbucks: Delivering Customer Service (TN)
By: Youngme E. Moon and John A. Quelch
Teaching Note to (9-504-016). View Details
- October 2001 (Revised October 2017)
- Supplement
Pilgrim Bank (B): Customer Retention
By: Frances X. Frei and Dennis Campbell
Supplements the (A) case. View Details
Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (B): Customer Retention." Harvard Business School Supplement 602-095, October 2001. (Revised October 2017.)
- February 1990
- Supplement
Progressive Corp.: Coping with the Problem of Dual Career Parents (B)
By: Shoshana Zuboff
Keywords: Family and Family Relationships
Zuboff, Shoshana. "Progressive Corp.: Coping with the Problem of Dual Career Parents (B)." Harvard Business School Supplement 490-076, February 1990.
- February 1990
- Teaching Note
Progressive Corp.: Coping with the Problem of Dual Career Parents (A) and (B), Teaching Note
By: Shoshana Zuboff
Keywords: Family and Family Relationships
- 01 Jun 2001
- News
HBS Press Books in Brief
Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for measuring customer value — the potential profitability of each... View Details
- March 2022 (Revised March 2022)
- Module Note
Managing Customers in the Digital Era
By: Eva Ascarza
The last two decades have witnessed incredible technological advances that have transformed the ways customers connect with each other and enabled firms to track customers in multiple ways through various channels to personalize (and automize) their offerings at... View Details
Keywords: Customer Relationship Management; Customer Focus and Relationships; Technological Innovation
Ascarza, Eva. "Managing Customers in the Digital Era." Harvard Business School Module Note 522-066, March 2022. (Revised March 2022.)
- June 2003 (Revised December 2003)
- Case
Social Partnership
By: Huw Pill and Julian Coulter
Discusses the tripartite social partnership among employers, unions, and government that was geared toward maintaining international competitiveness through wage moderation within the European monetary system from the late 1980s. View Details
- 07 Nov 2006
- First Look
First Look: November 7, 2006
cost estimating, contracting, implementation, project control, and evaluation managerial performance. Too Hot to Handle? How to Manage Relationship Conflict Authors:A. C. Edmondson and D. M. Smith Periodical:California Management Review... View Details
Keywords: Sean Silverthorne
- February 2014 (Revised August 2015)
- Case
The Estate Tax Debate
By: Matthew Weinzierl, Katrina Flanagan and Valerie Galinskaya
Per dollar of revenue, no tax policy generates more sound and fury than the taxation of estates. To supporters, the tax is a break on the concentration of wealth and power and an easy way to fund redistribution. To opponents, the tax is an unjust punishment of the... View Details
Keywords: Atkinson-Stiglitz; Optimal Capital Taxation; Bequest Motives; Taxation; Family and Family Relationships; Property
Weinzierl, Matthew, Katrina Flanagan, and Valerie Galinskaya. "The Estate Tax Debate." Harvard Business School Case 714-032, February 2014. (Revised August 2015.)
- July 1976
- Article
Couple Strain in Communal Households: A Four Factor Model of the Separation Process
By: R. M. Kanter and D. Jaffe
Keywords: Relationships
Kanter, R. M., and D. Jaffe. "Couple Strain in Communal Households: A Four Factor Model of the Separation Process." Journal of Social Issues 32 (July 1976): 169–91. (Reprinted in Divorce and Separation, edited by G. Levinger and O.C. Moles. N.Y.: Basic, 1979.)