Publications

February 2000
Background Note

Medicine, Incentive Compensation, and the Law

By: Richard M.J. Bohmer and Bruce L. Hall

Summarizes legal issues in structuring a health care incentive plan, such as tax laws and federal regulations. Draws from an interview conducted with a New England lawyer in October 1999. View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Law; Health Care and Treatment; Taxation; Laws and Statutes; Health Industry

Find at Harvard

June 1989 (Revised May 1993)
Case

Fairfield Inn (A)

By: James L. Heskett

The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel personnel that fits the company's strategy. Because it faces the need to grow rapidly, questions have arisen as to... View Details

Keywords: Selection and Staffing; Innovation and Invention; Growth and Development Strategy; Franchise Ownership; Performance Evaluation; Corporate Strategy; Accommodations Industry

March 1998 (Revised March 1999)
Case

Shepard Quraeshi Associates (A)

By: Lynn S. Paine and Harold F. Hogan Jr

Samina Quraeshi, principal of Boston-based Shepard Quraeshi Associates, must decide whether to take legal action against her key employees after they leave her firm to start their own, taking with them key clients and data. Quraeshi sees the situation as reflecting... View Details

Keywords: Ethnicity; Nationality; Ethics; Employees; Gender; Cross-Cultural and Cross-Border Issues; Immigration; Growth and Development Strategy; United States

13 Oct 2003
Research & Ideas

How to Pick Managers for Disruptive Growth

managers that corporate executives have come to trust the most because they have consistently delivered the needed results in the core businesses cannot be trusted to shepherd the creation of new growth. Human View Details

Keywords: by Michael Raynor

07 Jul 2022
Blog Post

Pathlight: Reimagining the Developer Onboarding Experience

joined—from starting Red Hat Consulting’s UI/UX Community of Practice to building the first employee resource group (women in tech) at Invitae. In late 2019, I felt a strong itch to consider the entrepreneurship path. I applied to HBS... View Details

12 May 2022
News

Turning a Moment into a Movement

volunteers," including leaders from her previous company, human resources platform Gusto. She is most proud of the fact that the initiative led to real action, rather than mere words, after the racist... View Details

Keywords: Margie Kelley

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

(in which service provision is mandated by law) as well as monopolies (in which customers have no real alternatives).6 Also excluded are internal business functions (e.g., human resources and information... View Details

Keywords: by Robert Simons

01 Jun 1999
News

Conference Brings Global Perspective to Cape Town

Africa's challenges, Sachs noted that the fates of the temperate and tropical zones are intrinsically linked, that information technology will be a tremendous help in overcoming many difficulties, and that the reliance on natural View Details

Keywords: Susan Young

October 2016
Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth

In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details

Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco

01 Oct 1999
News

Four Promoted to Full Professor

Technology Group. A member of the HBS faculty since 1990, David A. Thomas teaches organizational behavior and human resource management. He is a noted authority on executive development, mentoring, and the... View Details

01 Sep 2005
News

Get Ready for Saudi Oil Shock

Photo Courtesy MATTHEW R. SIMMONS In his new book, Twilight in the Desert: The Coming Saudi Oil Shock and the World Economy (John Wiley & Sons, 2005), Matthew Simmons (MBA ’67) sounds an alarm about a finite resource that he believes is... View Details

Keywords: Lewis I. Rice; Business Schools & Computer & Management Training; Educational Services; Petroleum and Coal Products Manufacturing; Manufacturing

01 Dec 2003
News

Business Answers the Call

be rectified.” Major changes included individualizing resource allocation and basing it on a child’s educational needs (“In Seattle, the schools with the smallest classes, the most teachers, and the most View Details

Keywords: Garry Emmons; Educational Support Services; Educational Services

22 Mar 2011
First Look

First Look: March 22

Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational Behavior and View Details

Keywords: Sean Silverthorne

11 Aug 2009
First Look

First Look: August 11, 2009

PublicationsHigh Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage Authors:Michael Beer Publication:Jossey-Bass, 2009 Abstract Integrating knowledge from strategic management, performance management, and organization design,... View Details

Keywords: Martha Lagace

June 2010 (Revised August 2010)
Case

State Grid: Corporate Social Responsibility

By: Christopher Marquis, Nancy Dai, Dongning Yang and Hong Wu

In October 2009, State Grid, the largest utility company in the world, and a pioneer and leader in CSR practices in China, was planning its 2009 CSR Report and long-term CSR implementation. Some of the specific challenges faced at the time include: How could the... View Details

Keywords: Corporate Social Responsibility and Impact; Management Systems; Business and Stakeholder Relations; Corporate Accountability; Behavior; Change Management; Global Range; Employees; Utilities Industry; China

May 2010 (Revised November 2010)
Case

Investment Technology Group

By: Clayton S. Rose and David Lane

Investment Technology Group (ITG) CEO Robert Gasser wondered if the financial crisis had permanently affected the firm's business model. A leader in trade analytics and execution for institutional equity investors, ITG had grown since its establishment in 1987 in step... View Details

Keywords: Customer Relationship Management; Financial Crisis; Investment; Resignation and Termination; Crisis Management; Product Positioning; Organizational Change and Adaptation; Financial Services Industry; Information Technology Industry; New York (city, NY)

April 2006 (Revised March 2007)
Case

Drexel Burnham Lambert (A): "The Smartest People on Wall Street Can be Had"

By: Boris Groysberg, Anahita Hashemi and Brendan Reed

In February 1990, Drexel Burnham Lambert declared bankruptcy amid a slew of scandals. Equities chief Arthur Kirsch hoped to keep his high-performing 600-person team intact. Could he find a company that would take on such a massive group hire? Competitors were already... View Details

Keywords: Decision Making; Decision Choices and Conditions; Insolvency and Bankruptcy; Selection and Staffing; Leadership; Negotiation; Groups and Teams; Power and Influence; Society