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Show Results For
- All HBS Web
(3,474)
- People (5)
- News (338)
- Research (2,635)
- Events (33)
- Multimedia (28)
- Faculty Publications (1,927)
- July 2008 (Revised December 2009)
- Case
Infosys' Relationship Scorecard: Measuring Transformational Partnerships
By: Francisco de Asis Martinez-Jerez, Robert S. Kaplan and Katherine Miller
This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational partner helps... View Details
Keywords: Partners and Partnerships; Performance Evaluation; Attorney and Client Relationships; Job Cuts and Outsourcing; Balanced Scorecard; Competitive Strategy; Commercialization; Competitive Advantage; Economic Growth; Growth and Development Strategy; Consulting Industry; Information Technology Industry; India
Martinez-Jerez, Francisco de Asis, Robert S. Kaplan, and Katherine Miller. "Infosys' Relationship Scorecard: Measuring Transformational Partnerships." Harvard Business School Case 109-006, July 2008. (Revised December 2009.)
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Doug J., Byungyeon Kim, and Byoung Park Abstract—We estimate a sales response model to evaluate the short- and long-term value of a sales representative’s detailing visit to different types of physicians. By understanding the dynamic... View Details
Keywords: Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
of bank leverage and risk exposures contributes to a form of systemic risk. We compute bank exposures to system-wide deleveraging, as well as the spillover of a single bank's deleveraging onto other banks. We show how our model can be used to View Details
Keywords: Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
Cooke, Mario D. Parrilli, and José L. Curbelo. Edward Elgar Publishing, 2012 Abstract An abstract is unavailable at this time. Publisher's Link: http://www.e-elgar.com/bookentry_main.lasso?currency=US&id=14530 Evaluating the Impact of... View Details
Keywords: Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
leaders on the central problem of increasing the achievement levels of all students by making the elements of large districts work in concert with the strategy. The framework can be useful when evaluating or changing an existing strategy,... View Details
- August 2023 (Revised January 2024)
- Supplement
Arla Foods: Data-Driven Decarbonization (B)
By: Michael Parzen, Michael W. Toffel, Susan Pinckney and Amram Migdal
The case describes Arla’s history, in particular its climate change mitigation efforts, and how it implemented a price incentive system to motivate individual farms to implement scope 1 greenhouse gas emissions mitigation measures and receive a higher milk price. The... View Details
Keywords: Dairy Industry; Earnings Management; Environmental Accounting; Animal-Based Agribusiness; Mergers and Acquisitions; Decisions; Voting; Climate Change; Environmental Regulation; Environmental Sustainability; Green Technology; Pollution; Moral Sensibility; Values and Beliefs; Financial Strategy; Price; Profit; Revenue; Food; Geopolitical Units; Cross-Cultural and Cross-Border Issues; Global Strategy; Cooperative Ownership; Performance Efficiency; Performance Evaluation; Problems and Challenges; Natural Environment; Science-Based Business; Business Strategy; Commercial Banking; Cooperation; Corporate Strategy; Motivation and Incentives; Food and Beverage Industry; Agriculture and Agribusiness Industry; Europe; United Kingdom; European Union; Denmark; Sweden; Luxembourg; Belgium
Parzen, Michael, Michael W. Toffel, Susan Pinckney, and Amram Migdal. "Arla Foods: Data-Driven Decarbonization (B)." Harvard Business School Supplement 624-036, August 2023. (Revised January 2024.)
- 23 Sep 2013
- Research & Ideas
Status: When and Why It Matters
with central players because that signals you have the quality to solicit those relationships," Malter says. "But there comes the point at which you have to switch from partnering with the central players in your industry to being the central partner in your... View Details
Keywords: by Dina Gerdeman
- Profile
Brittani Rettig
comment—so embarrassing. However, it sparked a really interesting discussion among our section and brought us together in a sort of familial way. Business leadership is more than generating a profit; it is adding value to the lives of others. HBS taught me how to... View Details
- Web
Making Difficult Decisions: The General Manager’s Role (MDD) - Course Catalog
evaluation of others’ capability, communicating that vision, gathering and considering feedback, overseeing implementation, and responding to the unexpected. Making Difficult Decisions places particular emphasis on frameworks that help... View Details
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
Symbolic Responses to Private Politics: Examining Labor Standards Improvement in Global Supply Chains, the researchers compared the results of two consecutive audits, evaluating what factors in the first audit might lead to fewer... View Details
Keywords: by Michael Blanding
- 22 Dec 2015
- First Look
December 22, 2015
change; 2) determine what sort of change is called for (e.g., radical or incremental); 3) develop a delivery strategy that fosters stakeholder buy-in; and, 4) evaluate impact. Managers, instructors, and students of change management... View Details
Keywords: Carmen Nobel
- 23 Mar 2010
- First Look
First Look: March 23
to increase the transparency of options repurchases. The case describes the methodology used to value the warrants. Students have the opportunity to value warrants issued by 10 of the largest banks and to evaluate whether the... View Details
Keywords: Martha Lagace
- 26 Jan 2010
- First Look
First Look: Jan. 26
alternative financial services are maligned in mainstream financial circles. This case asks students to evaluate both organizations, their respective industries, and the proposed $45 million deal and determine whether or not it makes... View Details
Keywords: Martha Lagace
- 23 Jun 2009
- First Look
First Look: June 23
outperformance." This case provides an opportunity to evaluate Goldman's decision to raise capital, the cost to the firm of Buffett's investment, and the decision by Warren Buffett to make the investment, all in the context of a... View Details
Keywords: Martha Lagace
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
activities of a publicly funded public good? Which opportunities are attracting entrepreneurs? Within each opportunity area, what possibilities and constraints do entrepreneurs face? How might we evaluate the effectiveness of... View Details
- 26 Jan 2004
- Research & Ideas
How Women Can Get More Venture Capital
with women who were partners for at least five years (listed as such in both 1995 and 2000). We believed that having a woman on the decision-making team would, 1) attract more deals from women entrepreneurs, and 2) might actually have some influence on how the members... View Details
Keywords: by Mallory Stark & Martha Lagace
- 01 Jan 2003
- News
Greylock
companies and nurtured numerous leading-edge products in a wide range of areas, including information technology, health care, telecommunications, and software. In achieving all that, it has also set the standard for integrity in every phase of the venture capital... View Details
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
disclosure of product outcomes, such as average APRs and default rates. Requiring disclosure of such data would empower watchdogs and the market itself to evaluate bad actors. 5. Respect fiduciary duties Small business loan brokers have... View Details
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
with was in fact corrupt, and he didn't know either." When discussing the case in the classroom, some students puzzled whether Jim didn't suffer from a "savior complex." Could he really have landed in Tanzania thinking it would be simple to View Details
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
result of neural activity. By attaching electrodes to subjects' heads and evaluating the electrical patterns of their brain waves, researchers can track the intensity of visceral responses such as anger, lust, disgust, and excitement.... View Details