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  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market capitalization of $274 billion, with $1.9 trillion in assets and $24.6 billion in earnings. But, ten years... View Details
Keywords: Martha Lagace
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

with it. Furthermore, the PC industry operates on much thinner margins, which is why it takes so long to imitate. Dell spends 1 percent (of revenue) on R&D, Apple spends 4 to 5 percent on R&D. Apple has a lot more capacity built into its View Details
Keywords: by Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

Press, 2007), and a recent op-ed in the Financial Times, "The World Bank Must Fix its Business Model," Ebrahim has focused his research and teaching on the challenges of accountability, performance, and organizational learning... View Details
Keywords: by Alnoor Ebrahim
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