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  • All HBS Web  (5,214)
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  • All HBS Web  (5,214)
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  • March – April 2008
  • Article

Interorganizational Trust, Governance Choice, and Exchange Performance

By: Ranjay Gulati and Jackson Nickerson
This paper looks at when and how preexisting interorganizational trust influences the choice of governance and in turn the performance of exchange relationships. We theorize that preexisting interorganizational trust complements the choice of governance mode (make,... View Details
Keywords: Corporate Governance; Organizational Culture; Performance Improvement; Conflict and Resolution; Trust
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Gulati, Ranjay, and Jackson Nickerson. "Interorganizational Trust, Governance Choice, and Exchange Performance." Organization Science 19, no. 2 (March–April 2008): 1–21.

    Robert Brozin

    Keywords: Restaurants; Fast Food Franchises
    • 12 Aug 2014
    • First Look

    First Look: August 12

    http://hbr.org/product/salauno-eliminating-needless-blindness-in-mexico/an/814041-PDF-ENG Harvard Business School Case 114-077 Building a High Performance Culture at IDFC IDFC was set up in 1997 to direct private finance to infrastructure... View Details
    Keywords: Sean Silverthorne
    • April 2007 (Revised November 2007)
    • Case

    Bankinter: Growing Through Small and Medium Enterprises

    Surveys the overall sequence of processes needed for the success of a strategy based on customer analytics. In particular, it charts the formulation and implementation of this strategy by a Spanish bank that decided to expand into the Small and Medium Enterprises (SME)... View Details
    Keywords: Customer Relationship Management; Data and Data Sets; Knowledge Acquisition; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Segmentation; Banking Industry; Spain
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    Martinez-Jerez, Francisco de Asis, and Joshua Bellin. "Bankinter: Growing Through Small and Medium Enterprises." Harvard Business School Case 107-075, April 2007. (Revised November 2007.)
    • April 2006 (Revised October 2006)
    • Case

    Dansko, Inc.

    By: Amy C. Edmondson and Victoria Winston
    For the past 18 months, Mandy Cabot had worried that the shoe business she had built into a thriving operation with $90 million in annual revenue and over 110 employees might instead be a "house of cards." The management philosophy that had guided Dansko's growth,... View Details
    Keywords: Organizational Culture; Revenue; Experience and Expertise; Employee Relationship Management; Mergers and Acquisitions; Management Teams; Apparel and Accessories Industry
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    Edmondson, Amy C., and Victoria Winston. "Dansko, Inc." Harvard Business School Case 606-071, April 2006. (Revised October 2006.)
    • November 1999
    • Case

    SUPERVALU, Inc.: Professional Development Program

    By: Francis Aguilar
    SUPERVALU examines the creation and implementation of a training program for attracting and retaining college graduates for the nation's largest wholesale food distribution company. It addresses: 1) program design and 2) the management of the design effort and program... View Details
    Keywords: Selection and Staffing; Recruitment; Retention; Training; Organizational Culture; Design; Business or Company Management; Higher Education; Programs; Food and Beverage Industry; Distribution Industry
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    Aguilar, Francis. "SUPERVALU, Inc.: Professional Development Program." Harvard Business School Case 900-019, November 1999.
    • 01 Oct 2015
    • Blog Post

    Why We Recruit: Goldman Sachs

    the training, mentorship and support our people need to learn and advance quickly. When you join Goldman Sachs you can expect to work alongside talented people in a collaborative culture on challenging projects that have social and... View Details
    • Profile

    Michael Son

    changing it. I've learned to really ‘slug it out' in the classroom. In the end, I know something better will come out of it." "There's a real benefit to having such a large diversity of cultures and backgrounds," Mike says,... View Details
    • Profile

    Evgeny Koudryavtsev

    international students to bring their partners." This summer, Evgeny will go to London where he will intern with Warburg Pincus, a large-cap private-equity firm. After graduation, Evgeny's goal is "to help bring companies in developing markets to new levels.... View Details
    • Web

    The Art of American Advertising: 1865 - 1910

    cultural landscape after the Civil War. By the 1860s, the railroad industry had created a national network for the manufacture and distribution of industrial and consumer goods and, with it, the need for eye-catching, widespread... View Details
    • Web

    2015 Symposium - Race, Gender & Equity

    psychology of gender and power at work, specializing in the relationship between organizational culture and sexual harassment. Berdahl regularly presents her research to professional, media, and academic audiences. She serves as an expert... View Details
    • Web

    Faculty Spotlight: HBS Racial Equity Fellow Professor Ivuoma N. Onyeador - Blog: RGE Report

    well-being of minorities at work. Her recent scholarship peels back the veil on how we connect across cultural barriers and can help us foster positive employee dynamics to soothe discord. When we’re thinking in organizational terms, it’s... View Details
    • 01 Jun 1998
    • News

    Short Takes

    authors. "They use motivation [merely] as the rhetoric to justify their actions." Moreover, the authors found that only two variables in their survey were associated with corporate financial performance: the presence of a strong team-based View Details
    Keywords: Orna Feldman and Caroline Chauncey
    • 01 Feb 1999
    • News

    Entrepreneurs Speak at HBS

    all. But Branson, whose career began in the late 1960s when he launched a student magazine and then a record company, told the audience that his enterprises all fit the company's brand. He defined the Virgin brand as representing service and value for the customer,... View Details
    • 01 Jun 2015
    • News

    Rebooting Europe

    Building a whole new culture must come from the ground up. “The whole point,” Moedas says, “is to create an environment where people are not afraid of failure.” View Details
    Keywords: Janelle Nanos; European Union; Government; Health, Social Assistance
    • 01 Dec 2014
    • News

    Book Review: My Lunch with Warren

    novel that describes a clash of cultures in French and Indian cuisines that makes the food live through human drama. Morais’s carefully researched story takes the reader from Bombay to London, Lumière, and Paris. It’s now the basis for a... View Details
    Keywords: Sean Silverthorne
    • 01 Sep 2004
    • News

    Tracking a Turnaround

    The newly hired president and CEO of a local medical center faces a daunting task: Under intense public scrutiny, he must save a complex, rapidly failing organization whose culture is marred by indecision and distrust — and do so in an... View Details
    Keywords: Julia Hanna; Hospitals; Health, Social Assistance; Management of Companies and Enterprises; Management
    • 01 Dec 2002
    • News

    Think Globally, Teach Locally

    “This material will help develop a respect for cultural diversity and a sense that the United States is not the only source of business best practices.” “We live in a global world, where an understanding of and presence in international... View Details
    Keywords: Julia Hanna
    • 23 Feb 2011
    • News

    A Capitalist in China

    worked as the art and culture critic for the university newspaper. One day in the newspaper office he noticed a small ad inviting students to meet a representative of the HBS admissions office to learn about the School’s MBA program,... View Details
    Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services
    • 01 Jun 2023
    • News

    Spray Canon

    not an aberration. Street and graffiti artists like Banksy and KAWS—the latter famous for his remixes of pop culture figures like The Simpsons and SpongeBob SquarePants—are rising fixtures in the art world, headlining significant museum... View Details
    Keywords: Dan Morrell; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
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