Communications - Publications - Faculty & Research

25 Jun 2024
Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

2018, much of which came from the Federal Communications Commission’s (FCC) massive database of Wi-Fi products. The researchers used the FCC documents and other sources to observe firms' positions in a supply chain with rich detail,... View Details

Keywords: by Jay Fitzgerald; Technology

15 Feb 2024
Blog Post

How I Spent My 2+2 Deferral: Carol Wright

communications, and social impact consulting firm specializing in corporate, entertainment, brand, and nonprofit sectors. When I was first hired, I was an assistant to one of the company's founders and CEOs, and a senior publicist in the strategic View Details

December 2022 (Revised January 2023)
Case

Cann: High Hopes for Cannabis Infused Beverages

By: Ayelet Israeli and Anne V. Wilson

Founded in 2018 by Jake Bullock and Luke Anderson, Cann sold “social tonics,” or cannabis-infused beverages. By 2022, the company had several notable celebrity investors and talent partners, had sold over 10 million beverages to consumers, was distributing in six... View Details

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March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

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Fostering Innovation in Life Sciences - Health Care

the vibrant entrepreneurial community at Harvard. GETTING LIFE-SAVING DRUGS TO MARKET is a research focus for Professor Amitabh Chandra . He examines the unique effects that economics and market factors have on the development of... View Details

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Leadership - Health Care

joining HBS, Krys worked as a health program developer and outreach coordinator in both Boston and Philadelphia. Outside of HBS, he enjoys spending time with his wife and cats. Lanika Clark Coordinator Lanika has been a Harvard Business School (HBS) View Details

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

Summing Up When Is Listening Not a Good Strategy? Like a good case debate, the discussion of the question of whether listening is a lost art was not one-sided. What was clear was how important people felt listening is to effective leadership. As Shari Morwood put it,... View Details

Keywords: by James Heskett

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Continuity of Strategic Direction - Institute For Strategy And Competitiveness

a strategic position involves making the company’s activities more distinctive, strengthening fit, and communicating the strategy better to those customers who should value it—not chasing after “easy” growth opportunities that dilute the... View Details

Research Summary

Using IT to Leverage Human Resources in Services

Discussion of the Internet and IT to date concentrates on how they will replace, rather than support, human service providers. While this approach is appropriate for a few firms, it is inadequate for many. The Internet and other information technology... View Details

Article

Beyond the Target Customer: Social Effects in CRM Campaigns

By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson

Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details

Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior

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August 2011
Case

Martha Rinaldi: Should She Stay or Should She Go?

By: Linda A. Hill and Mark Renella

Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated by her relationships with her boss and a close co-worker. Even though she works hard to please her manager, she... View Details

Keywords: Interpersonal Relations; Management Styles; Managing Up; Career Planning; Conflict; Management Style; Interpersonal Communication; Personal Development and Career; Organizational Culture; Relationships; Performance Evaluation; Conflict and Resolution; Power and Influence; Food and Beverage Industry

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Angela Q. Crispi | About

active in the School’s two capital campaigns, the most recent of which surpassed its $1 billion goal. Angela has held a succession of roles at HBS including serving on the MBA Admissions Board and directing the offices of Financial Aid, Housing, Registrar, Student... View Details

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

interview, conducted via e-mail. Q: In general, what relationship did you find between companies you identified as short-term-oriented, their investors, and the behavior of their stocks? Francois Brochet: Overall, we found a positive association between the horizon... View Details

Keywords: by Sean Silverthorne; Financial Services

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Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

intensity Improving employee health and safety Enhancing the productivity and wages of lower income employees Recruiting that represents the diversity of customers and the communities where a company operates More about the value chain View Details

22 Sep 2023
News

Capital Connection

Vernon Beckford (MBA 2013) saw the gap almost immediately. From the beginning of his career in commercial real estate finance—first at Credit Suisse and then later at CW Capital and Global Atlantic Financial Group—Beckford observed Wall Street’s obsession with... View Details

Keywords: Margie Kelley; Real Estate

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

identity and reputation from unjust attacks. And the firm as a whole needs a similar defensive capacity for its dealings with hostile competitive firms, community groups, or governmental agencies. The defending and learning drives can... View Details

Keywords: by Paul Lawrence & Nitin Nohria

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

and on the external situation (e.g., a rise in cases), and communicate this to your employees. 3. If a solution works, share it. If a manager finds a remote/flex arrangement that works for one person on the team, share it with others.... View Details

Keywords: by Kristen Senz

16 Oct 2015
Blog Post

HBS and the Arts

collections of local HBS alumni. We also took a trip to New York to see the Armory Show and visit artists’ studios, and hosted a community event called Slideluck that featured work by local artists and an en masse potluck dinner. We have... View Details

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Seminars & Conferences - Faculty & Research

Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center for Internet and Society-... View Details

May 2011
Article

The Wise Leader

By: Ikujiro Nonaka and Hirotaka Takeuchi

In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global... View Details