Cognition and Thinking - Publications - Faculty & Research

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Our Values | About

these and other issues that are affecting our School and campus. This is my purview as Dean and this is my responsibility to each of you. Our Values “And Thinking” is the idea... View Details

04 Feb 2016
Blog Post

understand that careers are the forefront of your minds when thinking about business school, but we urge you (as the first year HBS faculty urged us!) to view these two years as an opportunity to look up, take a few breaths, View Details

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

growth of competing companies or countries. Firms can also process and use unstructured data, such as text from documents. “There is so much data we can use,” Chung says. “For example, average temperature—you may View Details

Keywords: by Michael Blanding

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

February 2019 (Revised August 2019)
Case

KangaTech

By: Karim R. Lakhani, Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik and Steven Randazzo

On a warm January afternoon in 2019, Steve Saunders, Dave Scerri, Carl Dilena, and Nick Haslam (see Exhibit 1 for biographies), co-founders of KangaTech, wrapped up the latest round of discussions about the future direction of their sports-technology start-up. Focused... View Details

Keywords: Startup; Technology Commercialization; Prototype; Business Startups; Technological Innovation; Sports; Health; Commercialization; Research and Development; Decision Making; Growth and Development Strategy; Technology Industry; Sports Industry; Health Industry; Australia

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06 Dec 2017
What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

strong-arm suppliers and competitors As long as Amazon, Facebook, Google and Apple operate transparently and legally, I don’t think we need to... View Details

Keywords: by James Heskett; Technology; Web Services

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

'Here are some clouds. What do you see?' It's stunning for the class to realize that very smart people can come to very different conclusions. And so it really expands how they think about problems View Details

Keywords: by Martha Lagace

15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

Illustration by Lincoln Agnew Pete Stavros (MBA 2002) got his first lessons in labor relations as a kid at the dinner table, when his father, who operated a road grader at construction sites, told the family about his day. The elder Stavros earned an hourly wage View Details

Keywords: April White; Management of Companies and Enterprises; Management of Companies and Enterprises

23 Nov 2020
Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

very surprising to a lot of people. And I think it raises a lot of questions,” says Kluender, who studies the causes of financial distress among American households and how... View Details

Keywords: by Rachel Layne

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

we’re able to open the box,” she says. Retailers and other organizations, such as charities, that seek to segment high-value patrons for promotions and appeals should be View Details

Keywords: by Kristen Senz; Retail; Service

21 Feb 2005
Op-Ed

Is Business Management a Profession?

dangerously blurred. The notion that those who lead and manage our society's major private economic institutions might provide, or be responsible for providing, a public good is quite foreign to our customary way of View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

01 Dec 2019
News

Remix

silence with her. Dixon kept thinking that “Jenny is out there, and Jenny is black. Every day that goes by [and] I’m silent, Jenny and these other women are twisting in the... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

28 Jan 2016
Blog Post

Why Get an MBA?

element of an MBA is whether you learn true, hard skills. How can you teach accounting and finance through the case method? A mentor of mine put it best when he said “HBS will teach you how to think about... View Details

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

competitors to take advantage of the market opportunity,” she says. Danielle Kost is senior editor at Harvard Business School Working Knowledge. Image: Jarretera Related Reading: Mattel: Getting a Toy Recall Right Don’t Just Survive—Thrive: Leading Innovation in Good... View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

study was written by HBS professors Dennis Campbell and Srikant Datar, with Tatiana Sandino (HBS DBA '04) of USC's Marshall School of Business. "Franchising is a very observable, real choice that organizations make." -Dennis Campbell "The... View Details

Keywords: by Julia Hanna; Retail

11 Mar 2024
News

In Harmony

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

businesses to contemplate having a purpose the way individuals might do so. Aiming for a higher ideal elevates our thinking and expands our ambition that in turn allows us to imagine the possibility of doing... View Details

Keywords: by Ranjay Gulati

Web

Research & Teaching - Creating Emerging Markets

might include: How do entrepreneurs in emerging markets build world-class brands? Why and how do entrepreneurs in emerging markets think about 'going global'? Are the motivating factors for them different... View Details

22 Jan 2016
Blog Post

Case Protagonists at HBS

visit (with two more Skyping in) over the last three weeks. Why do you think case protagonist visits are an important part of the HBS experience? As great as the case method is at distilling key messages and... View Details

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