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  • Web

Ellen Mahoney | About

management team, Ellen works closely with the School’s leadership on organizational design, human resources strategic initiatives, talent management, recruitment, compensation, professional development, and labor relations. Ellen is a... View Details
  • November 1991 (Revised July 1995)
  • Case

Body Shop International

By: Christopher A. Bartlett
Describes the start-up and rapid growth of a company whose founder holds strong, non-traditional beliefs about the role of the corporation and its responsibility to society. After profiling Anita Roddick as a person, the case describes the anti-mainstream approach she... View Details
Keywords: Business Startups; Business Growth and Maturation; Leadership Style; Management Succession; Management Teams; Corporate Social Responsibility and Impact; Values and Beliefs; Global Strategy; Beauty and Cosmetics Industry
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  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 02 Nov 2021
  • Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

average than they typically see in a year, the research shows. COVID likely caused that lethal spike, but government officials didn’t link these unexplained deaths with the disease, according to a team of Harvard Business School... View Details
Keywords: by Michael Blanding
  • Web

Entrepreneurship Course Online | HBS Online

of Operations at Spire Inc. Gain an overarching framework to evaluate opportunities, manage startups, and finance new ventures. My favorite part of Entrepreneurship Essentials was the financing and equity module. It taught me the basics... View Details
  • 01 Mar 2008
  • News

THE 6 MYTHS OF CREATIVITY

that they’ll make a cognitive association that incubates overnight and shows up as a creative idea the next day. One day’s happiness often predicts the next day’s creativity. Competition Beats Collaboration. The most creative teams are... View Details
Keywords: Management; Management; Management
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

School Professor Frances Frei has explored that question for years in the retail realm, culminating in her 2012 book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business. This past semester at HBS, the UPS Foundation Professor of Service... View Details
Keywords: by Michael Blanding
  • 01 Jan 2013
  • News

Joanna M. Jacobson, MBA 1987

Cofounder and Managing Partner, Strategic Grant Partners Download Jacobson profile Return to Alumni Achievement Awards main page TIMELINE 1960 Born, Framingham, Massachusetts 1982 Earns BA, International Relations, University of... View Details
Keywords: Susan Young
  • 15 Mar 2022
  • Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

according to the working paper Do Management System Standards Indicate Superior Performance? Evidence from the OHSAS 18001 Occupational Health and Safety Standard. To earn the voluntary certification, workplaces need to demonstrate that... View Details
Keywords: by Rachel Layne
  • 01 Mar 2023
  • News

Toward a Life Well Lived

first, LIFE Matrix (see below), offers insights about managing time, dealing with trade-offs between work and life, and how choices correlate with joy, meaningfulness, achievement, and life satisfaction. Another tool, currently being... View Details
Keywords: Jennifer Gillespie; Educational Support Services; Educational Services
  • December 2007
  • Article

China + India: The Power of Two

By: Tarun Khanna
China and India are burying the hatchet after four-plus decades of hostility. A few companies from both nations have been quick to gain competitive advantages by viewing the two as symbiotic. If Western corporations fail to do the same, they will lose their competitive... View Details
Keywords: Competency and Skills; Economic Growth; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Business History; Competitive Strategy; Cooperation; China; India
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  • August 2022
  • Supplement

Atlanta Ransomware Attack (B)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
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  • 11 Mar 2021
  • News

Leading with Heart

Well, I have known you for many, many years. We met in college, actually in New Delhi. And then of course we lost touch for many, many years until you showed up in my class, in the Advanced Management Program at Harvard Business School,... View Details
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

responsibility for the problems, often as a result of the direct or indirect pressures they put on their people. Authentic leaders find ways to resolve this struggle. Expressing humility is a great skill because it not only brings leaders closer to their View Details
Keywords: by Martha Lagace
  • 05 Aug 2014
  • First Look

First Look: August 5

proposed organizational designs and presents the arguments within Merrimack's leadership team for and against each. It highlights the tradeoffs associated with each design as they relate to accountability, efficiency, innovation, product... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2006
  • Research & Ideas

Winners and Losers at the Olympics

glory on the slopes or on the ice are looking for endorsement opportunities that will lead to a post-Olympics pot of gold. In short, the Olympic Games are big business. Harvard Business School professor emeritus Stephen A. Greyser has been studying, teaching, and... View Details
Keywords: Re: Stephen A. Greyser; Sports; Sports; Sports
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

School of Public Health. The handwashing experiment In partnership with engineers at the MIT Media Lab, the researchers designed a simple wall-mounted soap dispenser with a time-stamped sensor hidden inside. The sensor allowed the team to... View Details
Keywords: by Carmen Nobel
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

well. In late 2017-2018, there was a significant downturn, and many of today’s top crypto companies emerged out of that. So, I think from an entrepreneurship perspective, there’s a lot of teams still building, and there’s an opportunity... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • Web

Harvard Business School

Committee Chairman Ron Brown to purchase the Denver Nuggets for $65 million. Breaking ground as the first minority owner of an NBA franchise, he opened the doors of sports management for all minorities.... View Details
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

developers and 27 percent wanted sales leads, 13 percent were looking for growth marketers and 7 percent wanted front-end developers/UX/designers. Sure, it’s fine to look for a generalist [or augmenting your team with an outsourced dev... View Details
Keywords: by Julia Austin; Technology