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  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by... View Details
Keywords: Dina Gerdeman
  • 29 Apr 2014
  • First Look

First Look: April 29

taking drastic steps, including collaborating to change students' test answers while intimidating colleagues who threatened to expose the deception. As Atlanta students' (fabricated) test scores soared, leaders in business and politics... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2018
  • News

Lesson Plan

every decision. I don’t have to tell anyone here that we face an uphill battle in Scranton, but I have seen that with a collaborative effort, public officials can accomplish extraordinary things. It can’t happen overnight, and officials... View Details
Keywords: Julia Hanna; photographed by Chris Sorensen
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

got a high-tech upgrade. On a warm July day at a little past 11 a.m., as the early lunch crowd shuffles in, Karavites runs through the changes: digital menu boards, a mobile ordering system, a new delivery collaboration with UberEATS, and... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

States. Survive or Sink by Naina Lal Kidwai (MBA 1982) Rupa Kidwai underscores the role that citizens, industry, civil society, media, and the government need to play in collaboration with each other to address poor sanitation, water, and... View Details
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Clinic. It’s organized around the patient, not the care provider. The work and pay are largely based on team performance. Medical “stars” would find the place very uncomfortable. And yet, through collaboration and teamwork, the people of... View Details
Keywords: by Jim Aisner; Retail
  • 01 Apr 2022
  • Blog Post

Climate Stories Episode #3: Keith Kinch, BlocPower

And so far, the company has partnered with at least eight other companies to expand the green workforce. The hope is that this list will continue to grow: ChargerHelp! – launched in January 2022, the two companies’ collaboration includes... View Details
  • Web

2.4 Disciplinary Process | MBA

CAMHS is a counseling and mental health support service that seeks to work collaboratively with students and the University to support individuals experiencing some measure of distress in their lives. Chaplain Resources Harvard Chaplains... View Details
  • 21 Nov 2017
  • News

Alumni Peer into the Future of Energy

and alumni shared their insights on the future of the energy and clean-tech sectors. “It was a chance for current students to make connections with alumni working in these industries, and find inspiration,” says Jennifer Nash, director of the BEI, which facilitates... View Details
Keywords: Margie Kelley; solar power; wind power
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

Collaboration Is Right for You? Authors:Gary P. Pisano and Roberto Verganti Publication:Harvard Business Review 86, no. 12 (December 2008) Abstract Nowadays, virtually no companies innovate alone. Firms team up with a variety of partners,... View Details
Keywords: Martha Lagace
  • September 2024
  • Case

Faena: Magic in Mid-Miami Beach

By: Robin Greenwood, Denise Han, Dave Habeeb and Ruth Page
The link to this multimedia case should be provided to students in advance as preparation for classroom case discussion.

This multimedia case follows real estate developer Alan Faena as he expanded his luxury development business from Argentina to the... View Details
Keywords: Development; Real Estate; Hotels; Luxury; Urban Development; Sustainable Cities; Design; Markets; Transformation; Cost vs Benefits; Economic Growth; Private Sector; Public Sector; Economic Slowdown and Stagnation; Cultural Entrepreneurship; Financial Strategy; Investment Return; Geographic Location; Urban Scope; Corporate Accountability; Collaborative Innovation and Invention; Business and Community Relations; Business and Government Relations; Opportunities; Culture; Value Creation; Real Estate Industry; Entertainment and Recreation Industry; Florida; Miami; Argentina; Buenos Aires
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  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

drafted inside the executive branch, and they reflected the executive branch's wishes at the time. They weren't incredibly consultive with Democrats. Having said that, the overall approach was much more collaborative than what we see... View Details
Keywords: by Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

empirical facts. Signals across Multiple Networks: How Venture Capital and Alliance Networks Affect Interorganizational Collaboration Authors: Umit Ozmel, Ranjay Gulati, and Jeffrey J. Reuer Publication: Academy of Management Journal... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

September–October 2017 Harvard Business Review GE's Global Growth Experiment: The Company Pushed Cross-Business Collaboration By: Gulati, Ranjay Abstract—Like many other companies, GE under Immelt had to figure out how to balance serving... View Details
Keywords: Carmen Nobel
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

collaborate on a field experiment with Ashraf and two colleagues, Oriana Bandiera of the London School of Economics and Kelsey Jack of Tufts University. SFH had established a new program in which hairdressers provided HIV/AIDS education... View Details
Keywords: by Carmen Nobel
  • 19 Jun 2012
  • First Look

First Look: June 19

droves to large health care organizations, abandoning the private practice model. McKesson could potentially provide them with an alternative. McKesson is an exceedingly large company with somewhat autonomous business units, making the prospect of View Details
Keywords: Sean Silverthorne
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

found over decades of collaboration that clever piecemeal solutions to international security problems were always inadequate on a global basis because they omitted existing linkages. Also, American policymaking tends to be based on... View Details
Keywords: by Martha Lagace
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers and colleagues satisfied with... View Details
Keywords: by Michael Wheeler
  • 02 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part One]

Companies were hyper-responsive to meeting the needs of all their sister companies. Clusters are based on informal relationships among firms. When firms are concentrated in a given area, firms can get the benefits of collaboration and... View Details
Keywords: by Martha Lagace & Hilah Geer