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  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

during a symposium celebrating von Hippel’s 70th birthday. Those papers—many of them written by von Hippel’s former students and colleagues—became the bones of the book Revolutionizing Innovation: Users, Communities, and Open Innovation,... View Details
Keywords: by Dina Gerdeman
  • 22 Dec 2016
  • Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

the government should not be in the business of helping some small businesses and not others. The editorial writers reinforced their view of SBA by pointing to President Obama’s proposed reorganization of federal economic agencies in... View Details
Keywords: by Karen Mills
  • 21 Apr 2003
  • Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

Solution:Creating and Sustaining Successful Growth, written with co-author Michael E. Raynor, looks at the keys to creating new-growth companies that can sustain their competitive advantages. It is scheduled to be released in the fall by... View Details
Keywords: by Sean Silverthorne
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of those? A: Frei: We usually... View Details
Keywords: by Deborah Blagg; Service
  • April 6, 2023
  • Article

A New NFT Launch Strategy: The Wave Mint

By: Scott Duke Kominers and 1337 Skulls Sers
In an NFT project, the mint—the process by which tokens are initially allocated—largely determines who your community is and how they and the broader market view the project going forward. In this piece, we review a new minting strategy recently introduced by 1337... View Details
Keywords: NFTs; Mechanism Design; Sales Management; Sales Model; Crypto Economy; Non-fungible Tokens; Networks; Product Launch; Auctions; Market Design
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  • 08 Aug 2016
  • Working Paper Summaries

The Unintended Consequences of the Zero Lower Bound Policy

Keywords: by Marco Di Maggio and Marcin Kacperczyk; Banking
  • 22 Sep 2003
  • Research & Ideas

How Businesses Can Respond to AIDS

Office of Education at USAID. Christensen's influential book was not about AIDS; it described companies that were well managed yet were blindsided by rapid advances from unexpected challengers. Yet HIV and... View Details
Keywords: by Martha Lagace
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

share of jobs provided by small businesses. Again, this is due in part to the lower productivity of such jobs. They conclude, as have some others, that a better strategy for job creation would be to attract large multinational... View Details
Keywords: by James Heskett
  • 07 Mar 2005
  • Research & Ideas

The Rise of Innovation in Asia

University. CIBER sponsored the study, which will be released on April 16th. Among the preliminary findings is that most companies are not deterred by security or intellectual property concerns when considering outsourcing moves to Asia,... View Details
Keywords: by Sean Silverthorne
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

Genentech, Amgen, Dell, and Compaq didn't exist in 1975! Once these managers decided to allocate a percentage to venture investments, they typically increased that percentage by investing in multiple venture... View Details
Keywords: by Susan Young
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

in the United States, in the 1980s. They started exerting direct pressure on the boards to remove the management of under-performing companies. By the early 1990s, we saw a further rise in institutional... View Details
Keywords: by Martha Lagace
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

"The best way to go about it in the corporate world is to have good leaders who can lead by example with positive and solution-oriented attitudes." Kevin Bowe added, "Attitudes can be learned, and winning behaviors... View Details
Keywords: by James Heskett
  • May 2024
  • Supplement

HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery
The technologies driving artificial intelligence (AI) had progressed significantly since HubSpot’s acquisition of Motion AI in 2017. Generative AI was the newest major development. Software-as-a-service (SaaS) companies such as HubSpot were analyzing how generative AI... View Details
Keywords: Artificial Intelligence; CRM; Chatbots; Sales Management; Generative Ai; SaaS; Marketing; Sales; AI and Machine Learning; Customer Relationship Management; Applications and Software; Technological Innovation; Competitive Advantage; Technology Industry; United States
Related
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

Researchers at Harvard Business School publish hundreds of studies around business management each year, often in collaboration with peers from other institutions. Here are insights collected from papers and journal articles published... View Details
Keywords: by Sean Silverthorne
  • 01 Aug 2000
  • Research & Ideas

A Latin American Vision: New HBS Research Center Opens

the complexities of case writing throughout the region. Conversations also focused on work that the new Center can foster between, and among, Latin American academics and HBS faculty. (The conference in Buenos Aires was preceded by a... View Details
Keywords: by Martha Lagace
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

that eight of the 10 most-read HBS Working Knowledge stories of the year were COVID-focused. Readers sought insights from HBS faculty about everything from managing large-scale remote work to leading during a crisis. The year was also... View Details
Keywords: by Dina Gerdeman
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

suggest that no one should hold their breath waiting for a hands-off approach to work. But now a recent announcement by Walmart's management to raise minimum and average wages paid View Details
Keywords: by James Heskett; Retail
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

techniques, the changes in reimbursement for free-standing ambulatory surgery centers, the rise of telemedicine, and consumers’ preferences for surgery outside of the hospitals, will be accelerated by the closing of hospitals for... View Details
Keywords: by Danielle Kost
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

lead to dysfunctional group dynamics) and the perspectives brought to the table by board leaders and director. Finally, the benefits of two opposing leadership structures are debated: one chapter argues for electing a chairman who is... View Details
Keywords: by Julia Hanna
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate