Publications

March 1997
Article

Incentives and Cooperation: The Joint Effects of Task and Reward Interdependence on Group Performance

By: George P. Baker and Ruth Wageman

Keywords: Motivation and Incentives; Cooperation; Groups and Teams; Performance

Find at Harvard

January 2008 (Revised August 2012)
Case

Retail Sales of Health Insurance: Blue Cross Blue Shield of Florida

By: Regina E. Herzlinger and Grady Clouse

The BCBS of Florida is contemplating whether to enter the consumer-driven health care market and if so, whether to target such groups—and individuals—and in which of its geographic markets, and how. View Details

Keywords: Health Care and Treatment; Nonprofit Organizations; Strategy; Insurance; Insurance Industry; Florida

October 1987 (Revised September 1992)
Case

Hurricane Island Outward Bound School

Hurricane Island Outward Bound, a small, nonprofit school that helped pioneer experiential education in the United States, has recently recovered from a financial crisis. Students take the role of the school's new marketing manager, who is preparing his first marketing... View Details

Keywords: Demand and Consumers; Nonprofit Organizations; Marketing Strategy; Education; Education Industry; United States

16 Apr 2013
First Look

First Look: April 16

Social Psychology Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal By: Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener,... View Details

Keywords: Sean Silverthorne

September 1984
Case

Henkel Corp.: International Sealants Brand SISTA (B)

By: Robert J. Dolan

Describes the outcome of implementation of the standardized plan described in Henkel (A). View Details

Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Outcome or Result; Consumer Products Industry; Construction Industry; Europe; West Germany

25 Apr 2014
News

Strategists analyze market forces—great strategists also look beyond the market

government and interest groups that also seek market imperfections and try to fix them through legal or social means. "These non-market forces can affect the 'rules' of competition: think of Google's continued deliberations with US and EU... View Details

October 2012
Case

Monsanto

By: Ray A. Goldberg

Monsanto CEO Hugh Grant must guide his global agribusiness technology company into an uncertain future where food security, food safety, sustainability, and climate change will all impact the global food system. View Details

Keywords: Technology; Risk and Uncertainty; Information Technology; Food; Social and Collaborative Networks; Global Strategy; Agribusiness; Globalized Markets and Industries; Agriculture and Agribusiness Industry

August 2019
Case

Preserving Trust at Care.com (A)

By: Krishna G. Palepu and Julia Kelley

Care.com was an online platform designed to match caregivers with individuals seeking care for themselves, others, and pets, through job postings, caregiver profiles, and directories of local day care centers. In March 2019, the Wall Street Journal had just published a... View Details

Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States

10 Jun 2014
First Look

First Look: June 10

arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G.... View Details

Keywords: Sean Silverthorne

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

assembly line, marketing, sales, and after-sales service channels) A management model (the hierarchy) A social or regulatory system (specialized work, pay-for-performance incentives, worker education, unions, antitrust laws) As we enter... View Details

Keywords: by Lynda M. Applegate

13 Mar 2018
First Look

March 13, 2018

strategy as a first-mover and the effort to demonstrate that investments can have both positive financial and social returns. Protagonists Eric Rice and Patrick Kent must find ways to show that it is... View Details

Keywords: Sean Silverthorne

30 Aug 2016
First Look

August 30, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51552 forthcoming Journal of Economic Behavior & Organization Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm By: Kato, Takao, and Pian Shu... View Details

Keywords: Carmen Nobel

01 Mar 2008
News

An American Odyssey

social change and very conscious that I was going to use my HBS training in different ways than most of my classmates,” America explains. “In class, I appreciated the pro-labor side in cases that had a union-management component. I was... View Details

Keywords: Garry Emmons; Lawrence Fouraker; Business Schools & Computer & Management Training; Educational Services; Finance

01 Dec 2010
News

Eight Join HBS Faculty

Art by Brian Taylor As an HBS doctoral student and recipient of the Wyss Award for Excellence in Doctoral Research, George Serafeim (DBA ’10) coauthored the paper “The Impact of Corporate Social Responsibility on Investment... View Details

2013
Working Paper

How Do Risk Managers Become Influential? A Field Study in Two Financial Institutions

By: Matthew Hall, Anette Mikes and Yuval Millo

This paper, based on a five-year longitudinal study at two UK-based banks, documents and analyzes the practices used by risk managers as they aim to gather and establish influence in their organizations. Specifically, we examine how influence-seeking risk managers (1)... View Details

Keywords: Experience and Expertise; Decision Making; Risk Management; Strategic Planning; Power and Influence; Business Strategy; Banking Industry