Publications

February 1997 (Revised April 1998)
Case

first direct (A)

By: Jeffrey F. Rayport

Describes the operations and strategy of the world's largest, fastest growing branchless bank. Using a person-to-person interface over conventional phone lines, First Direct provides standard banking and related financial products to nearly 700,000 customers throughout... View Details

Keywords: Service Delivery; Customer Satisfaction; Banks and Banking; Innovation and Invention; Banking Industry; United Kingdom

Educators

Article

Sustainability in Financial Services Is Not About Being Green

By: Robert G. Eccles and George Serafeim

Keywords: Sustainability; Financial Services; Banks; Insurance Companies; Risk; Risk Management; Insurance; Accounting; Banks and Banking; Financial Services Industry

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01 Dec 2022
News

Business as a Force for Good in Society

effort is the newly established Institute for the Study of Business in Global Society (BiGS), an ambitious, interdisciplinary enterprise that provides a research-based platform for the School’s faculty to examine many of the most critical... View Details

November–December 1987
Article

Commercial Banks: Taking Shape for Turbulent Times

By: D. B. Crane and R. G. Eccles

Keywords: Banks and Banking; Banking Industry

April 2008
Teaching Note

Central Bank: The ChexSystemsSM QualiFile® Decision (TN)

By: Dennis Campbell and Francisco de Asis Martinez-Jerez

Teaching Note for [208029]. View Details

Keywords: Banks and Banking; Banking Industry

September 2007 (Revised April 2008)
Teaching Note

Commerce Bank (TN)

By: Frances X. Frei

Keywords: Banks and Banking; Banking Industry

Mellon was responsible for the reorganization of the financial structure of Mellon enterprises. He consolidated several family-managed companies, the most significant of which was the merger of two competing Mellon institutions – the... View Details

Keywords: Finance

Carissa Bryce Christensen

angel investor, Carissa has supported deep tech enterprise applications, including edge AI and cyber insurance. Carissa advises heads of agencies, defense leaders, Fortune 100 C-suites, and institutional investors. She participates in... View Details

Keywords: Artificial Intelligence;#10;#Aviation & Aerospace;#17;#Defense, Military, & Space

2021
Working Paper

Limits to Bank Deposit Market Power

By: Juliane Begenau and Erik Stafford

Claims about the market power of bank deposits in the banking literature are numerous and far reaching. Recently, a causal narrative has emerged in the banking literature: market power in bank deposits, measured as imperfect pass-through of short-term market rates on... View Details

Keywords: Bank Deposits; Market Power; Net Interest Margin (NIM); Banks and Banking; Interest Rates; Risk and Uncertainty

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February 2019
Article

The Market for Financial Adviser Misconduct

By: Mark Egan, Gregor Matvos and Amit Seru

We construct a novel database containing the universe of financial advisers in the United States from 2005 to 2015, representing approximately 10% of employment of the finance and insurance sector. We provide the first large-scale study that documents the economy-wide... View Details

Keywords: Financial Advisors; Brokers; Consumer Finance; Financial Misconduct And Fraud; FINRA; Financial Institutions; Crime and Corruption; Organizational Culture; Personal Finance; Financial Services Industry

March 2009 (Revised November 2009)
Supplement

Washington Mutual's Covered Bonds Courseware

By: Daniel Baird Bergstresser, Robin Greenwood and James Quinn

Washington Mutual issues 6 billion Euro of covered bonds in 2006. The objective of the case is to ask whether these bonds are mispriced in late 2008. The case is set in September 20008, and Washington Mutual is facing considerable distress due to mounting losses on its... View Details

Keywords: Banks and Banking; Bonds; Education; Information; Banking Industry

January 2008 (Revised April 2008)
Teaching Note

Pilgrim Bank (B): Customer Retention (TN)

By: Frances X. Frei and Dennis Campbell

Teaching Note for [602095]. View Details

Keywords: Customers; Banks and Banking; Customer Focus and Relationships; Banking Industry

Article

The Collapse of First Executive Corporation: Junk Bonds, Adverse Publicity, and the Run on the Bank Phenomenon

By: S. C. Gilson, H. DeAngelo and L. DeAngelo

In April 1991, regulators seized the major subsidiaries of First Executive Corporation (FE), an insurer that invested heavily in junk bonds. During the junk bond market turmoil of 1989–1990, adverse publicity fueled a bank run at FE, forcing a $4 billion portfolio... View Details

Keywords: Business Ventures; Bonds; Banks and Banking

October 1999 (Revised May 2001)
Background Note

Japanese Financial System, The: From Postwar to the New Millennium

Describes the development of the Japanese financial system, from extensive regulation and fund allocation through administrative guidance in the 1950s to the banking crisis and legal and structural reorganization in the 1990s. Special emphasis is on the processes of... View Details

Keywords: Sovereign Finance; Financial Markets; Banks and Banking; Japan

Educators

November 1977
Article

An Application of Management Science to Bank Borrowing Strategies

By: D. B. Crane, Frederick Knoop and William Pettigrew

Keywords: Management; Banks and Banking; Borrowing and Debt; Strategy

February 1997 (Revised March 1998)
Case

European Bank for Reconstruction and Development in 1997, The: Defining a Market Exit Strategy

By: Michael Y. Yoshino and Carin-Isabel Knoop

Keywords: Banks and Banking; Market Entry and Exit; Strategy; Banking Industry; Europe