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  • All HBS Web  (7,891)
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  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

of a Leadership Team BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

Business School. She co-founded and was founding chair and director of the Harvard University-wide Advanced Leadership Initiative. She is author or co-author of 20 books including her most recent, Think Outside the Building: How Advanced... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

enemy's found laptop, for instance, would be flown back to HQ experts in another country, resulting in valuable time lost, also called decision latency. By contrast, a team of teams approach creates a cross-functional unit whose members... View Details
Keywords: by Euvin Naidoo
  • 06 May 2008
  • First Look

First Look: May 6, 2008

an examination of companies such as Boston Scientific and Paramount, and through research on auctions, the authors identified three principal drivers of competitive arousal: intense rivalry, especially in the form of one-on-one competitions; time pressure, View Details
Keywords: Martha Lagace
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

customers. Has this concept taken hold in practice? A: When we observed a number of organizations leading to the original articulation of the service profit chain, we found a common behavior among the most successful ones. In various... View Details
Keywords: by Sean Silverthorne
  • 20 Feb 2001
  • Research & Ideas

What’s Next for Japan

stance on Japan's industrial support model of protectionism, cooperative R&D, and relaxed antitrust was almost entirely negative. "What we found [in our research] was that the government model was applied much more vigorously in... View Details
Keywords: by Hilah Geer
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

provide that type of information and connection. Social tools do. But we have found that companies that try to “go social,” as many of them call it, often fall into four traps. In this article, we look at those traps and share... View Details
Keywords: Carmen Nobel
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

"scarce" resource in digital goods distribution through p2p networks is not content, but bandwidth. This fact has been repeatedly documented by empirical studies on p2p networks. Studies on the Gnutella network, for example, have View Details
Keywords: by Sean Silverthorne; Music
  • 31 Oct 2017
  • First Look

New Research and Ideas, October 31, 2017

to the CIC as "innovation infrastructure," bringing together money, talent, and ideas in one place. Founded in Cambridge in 1999, CIC has since grown to become one of the largest concentrations of entrepreneurial activity in the world and... View Details
Keywords: by Sean Silverthorne
  • 16 Aug 2016
  • First Look

August 16, 2016

of perspectives that teams can draw upon to innovate, meta-analyses of the team-diversity literature have found weak or inconsistent support for that assumption. These studies also have typically examined effects of team diversity in... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

workforce flexibility have followed, including a new case about how Honeywell weathered the Great Recession. The next step of the research will involve interviewing managers who have conducted layoffs—or who have found alternatives to... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

board levels. It explores whether this tension exists both at the level of the individual entrepreneur's financial gains and at the level of the overall venture's value, and also whether entrepreneurs can avoid the tradeoff by building more human capital before View Details
Keywords: Sean Silverthorne
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

the financial markets nor found consistent with the firm's previous objectives. Total also learned that it had to be prepared to communicate about accidents. Its slow response when the oil tanker Erika split in 2 and sank in 1999, causing... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

the course of the 20th century. We use the Wharton School as an illustration of the earliest trends and dilemmas (c. 1900-1930), when business schools found themselves caught between their business connections and their striving for moral... View Details
  • 01 Jul 2013
  • Research & Ideas

Crowdfunding a Poor Investment?

"If you are a rock- star Internet guru who has founded a company and needs to make more money, it would be much more efficient to use crowdfunding than calling 10 of your friends in Silicon Valley." Such a result would likely... View Details
Keywords: by Michael Blanding; Financial Services
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

Books. Before Penguin was founded by Allen Lane in 1935, serious literature—"good books"—was expensive and bound in hardcover; only lurid fiction was sold in paperback. "The good books were out of reach of all but the... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 27 Jul 2010
  • First Look

First Look: July 27

significant effect is found in IDA funding. These results point to challenges of global governance through representative institutions. Download the paper:... View Details
Keywords: Martha Lagace
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

negotiation scholars—can be taught to physicians in a one-hour lecture. We found evidence that even this minimal intervention can decrease overtreatment of patients with low-risk prostate cancer. Our novel approach offers a framework to... View Details
Keywords: Carmen Nobel
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

School is at an inflection point, an insight that meant different things to different people. Some focused on the fact that HBS is beginning its second century. Ironically, it's also a moment similar to when the School was founded in... View Details
Keywords: by Roger Thompson; Education
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

But it’s also a combination of career considerations and the specific caregiving needs of the family. Gazette: You found that hiring processes used by employers have contributed to the difficulties caregivers face when trying to return to... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
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