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      • 1989
      • Chapter

      Stakeholder Welfare, Managerial Ethics, and Management Buyouts

      By: L. S. Paine and Robert F. Bruner
      Keywords: Executive Compensation; Ethics; Conflict of Interests; Business and Stakeholder Relations
      Citation
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      Paine, L. S., and Robert F. Bruner. "Stakeholder Welfare, Managerial Ethics, and Management Buyouts." In The Ethics of Organizational Transformation, edited by Robert Frederick, Michael W. Hoffman, and Edward S. Petry Jr.. New York: Quorum Books, 1989.
      • January 1989 (Revised December 1991)
      • Case

      British Airways: ""Go for It, America!"" Promotion (A)

      By: Stephen A. Greyser
      Senior marketing executives of a major international airline are deciding on a strategy to address a crisis situation precipitated by a series of terrorist acts. The company is experiencing the worst downturn ever in its U.S.-U.K. travel business due to media reports... View Details
      Keywords: Advertising Campaigns; Crime and Corruption; Crisis Management; Management Teams; Time Management; Marketing Strategy; Perception; Value Creation; Travel Industry; United Kingdom; United States
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      Greyser, Stephen A. British Airways: ""Go for It, America!"" Promotion (A). Harvard Business School Case 589-089, January 1989. (Revised December 1991.)
      • January 1989 (Revised June 1993)
      • Case

      General Electric: Compliance Systems

      By: Robert L. Simons
      After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details
      Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry
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      Simons, Robert L. "General Electric: Compliance Systems." Harvard Business School Case 189-081, January 1989. (Revised June 1993.)
      • 1989
      • Article

      The Creative Environment Scales: The Work Environment Inventory

      By: T. M. Amabile and N. Gryskiewicz
      The Creative Environment Scales Work Environment Inventory (WEI) is a new paper-and-pencil instrument designed to assess stimulants and obstacles to creativity in the work environment. Unlike many instruments that are designed as comprehensive descriptions of the work... View Details
      Keywords: Creativity; Innovation and Invention; Working Conditions; Management Analysis, Tools, and Techniques
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      Amabile, T. M., and N. Gryskiewicz. "The Creative Environment Scales: The Work Environment Inventory." Creativity Research Journal 2 (1989): 231–254.
      • December 1988 (Revised October 1989)
      • Teaching Note

      Atlas Copco (A): Gaining and Building Distribution Channels, (B) and (C): The Conflict Episode, Teaching Note

      By: V. Kasturi Rangan
      Teaching Note for (9-588-004), (9-588-020), and (9-588-021). View Details
      Keywords: Marketing Channels; Conflict Management; Distribution Industry
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      Rangan, V. Kasturi. "Atlas Copco (A): Gaining and Building Distribution Channels, (B) and (C): The Conflict Episode, Teaching Note." Harvard Business School Teaching Note 589-076, December 1988. (Revised October 1989.)
      • November 1988 (Revised July 1997)
      • Case

      Technology Transfer at a Defense Contractor

      By: Linda A. Hill
      At a time of great changes in the corporate environment, Larry Yoshino, a design lab manager at Parsons Controls Corp., faces a delay in a costly defense project due to the inability of one of his subordinates to gain the cooperation of engineers at Parsons'... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects
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      Hill, Linda A. "Technology Transfer at a Defense Contractor." Harvard Business School Case 489-084, November 1988. (Revised July 1997.)
      • 1988
      • Foreword

      Assessing Organizational Climates for Creativity and Innovation: Methodological Review of Large Company Audits

      By: R. M. Burnside, T. M. Amabile and S. S. Gryskiewicz
      Keywords: Creativity; Organizational Culture; Accounting Audits; Innovation and Invention
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      Burnside, R. M., T. M. Amabile, and S. S. Gryskiewicz. "Assessing Organizational Climates for Creativity and Innovation: Methodological Review of Large Company Audits." Foreword to New Directions in Creative and Innovative Management, edited by Y. Ijiri and R. L. Kuhn. Cambridge, MA: Ballinger Publishing Company, 1988.
      • November–December 1988
      • Article

      Fast-Cycle Capability for Competitive Power

      By: Joseph L. Bower and Thomas M. Hout
      Keywords: Competition; Power and Influence
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      Bower, Joseph L., and Thomas M. Hout. "Fast-Cycle Capability for Competitive Power." Harvard Business Review 66, no. 6 (November–December 1988).
      • 01 Nov 1988
      • Conference Presentation

      Within You, Without You: The Social Psychology of Creativity, and Beyond

      By: Teresa M. Amabile
      Keywords: Creativity; Social Psychology
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      Amabile, Teresa M. "Within You, Without You: The Social Psychology of Creativity, and Beyond." Paper presented at the International Creativity Conference, Pitzer College, Claremont, CA, November 01, 1988.
      • 1988
      • Chapter

      The Expected Utility of Playing a Game

      By: A. E. Roth
      Keywords: Game Theory; Games, Gaming, and Gambling; Motivation and Incentives
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      Roth, A. E. "The Expected Utility of Playing a Game." In The Shapley Value: Essays in Honor of Lloyd S. Shapley, edited by A. E. Roth, 51–70. Cambridge University Press, 1988.
      • September 1988 (Revised October 1988)
      • Case

      Anatomy of a ""Team Destroyer"": An Analysis of Individuals Who Stymie Interfunctional Coordination

      By: Benson P. Shapiro and Suzy Wetlaufer
      Keywords: Groups and Teams; Relationships; Behavior
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      Shapiro, Benson P., and Suzy Wetlaufer. Anatomy of a ""Team Destroyer"": An Analysis of Individuals Who Stymie Interfunctional Coordination. Harvard Business School Case 589-038, September 1988. (Revised October 1988.)
      • September 1988 (Revised July 2000)
      • Case

      Alex Dean

      By: Shoshana Zuboff, Dave DeLong and Kathleen Scharf
      Traces the evolution of Alex Dean's internal and external careers, exploring his psychological and emotional development, as well as seemingly dramatic shifts in career direction from research scientist to venture capitalist. Designed to encourage students to reflect... View Details
      Keywords: Personal Development and Career; Jobs and Positions; Emotions; Research and Development; Venture Capital
      Citation
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      Zuboff, Shoshana, Dave DeLong, and Kathleen Scharf. "Alex Dean." Harvard Business School Case 489-039, September 1988. (Revised July 2000.)
      • August 1988
      • Background Note

      Close Encounters of the Four Kinds: Managing Customers in a Rapidly Changing Environment

      By: Benson P. Shapiro
      Describes four kinds of selling: 1) transaction, 2) systems, 3) major account management, and 4) strategic account relationships. Explains the advantages, disadvantages, and risks of each. The second half is devoted to a discussion of strategic account relationships... View Details
      Keywords: Customer Relationship Management; Risk and Uncertainty; Social Psychology
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      Shapiro, Benson P. "Close Encounters of the Four Kinds: Managing Customers in a Rapidly Changing Environment." Harvard Business School Background Note 589-015, August 1988.
      • 1988
      • Chapter

      Evaluation of Government Financial Incentives to Large Scale Energy Projects: A Contingent Claims Approach

      By: Carliss Y. Baldwin and Scott P. Mason
      Keywords: Energy; Projects; Motivation and Incentives; Sovereign Finance; Business and Government Relations; Mathematical Methods; Energy Industry
      Citation
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      Baldwin, Carliss Y., and Scott P. Mason. "Evaluation of Government Financial Incentives to Large Scale Energy Projects: A Contingent Claims Approach." In Advances in Futures and Options Research. 3 vols. Edited by F. Fabozzi. JAI Press, 1988.
      • 1988
      • Chapter

      Managing in a Politicized World

      By: Joseph L. Bower
      Keywords: Management; Government and Politics; Conflict and Resolution
      Citation
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      Bower, Joseph L. "Managing in a Politicized World." In Strategic Management Frontiers, edited by John H. Grant. Greenwich, CT and London: JAI Press, 1988.
      • 1988
      • Chapter

      From Individual Creativity to Organizational Innovation

      By: T. M. Amabile
      Keywords: Creativity; Innovation and Invention; Organizational Change and Adaptation
      Citation
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      Amabile, T. M. "From Individual Creativity to Organizational Innovation." In Innovation: A Cross-disciplinary Perspective, edited by K. Gronhaug and G. Kaufmann. Oslo, Norway: Norwegian University Press, 1988.
      • May 1988 (Revised November 1990)
      • Supplement

      Airbus vs. Boeing (C): Steps Toward Dispute Resolution

      By: Malcolm S. Salter
      Presents partial resolution of problem. Cites points still to be resolved in trade dispute between U.S. aircraft manufacturers and Airbus Industrie. To be used as a handout after discussion of the case. View Details
      Keywords: Trade; Problems and Challenges; Conflict and Resolution; Aerospace Industry; United States
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      Salter, Malcolm S. "Airbus vs. Boeing (C): Steps Toward Dispute Resolution." Harvard Business School Supplement 388-146, May 1988. (Revised November 1990.)
      • 1988
      • Chapter

      The Conditions of Creativity

      By: B. A. Hennessey and T. M. Amabile
      Keywords: Creativity; Situation or Environment
      Citation
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      Hennessey, B. A., and T. M. Amabile. "The Conditions of Creativity." In The Nature of Creativity, edited by R. J. Sternberg. New York: Cambridge University Press, 1988.
      • 2000
      • Chapter

      A Model of Creativity and Innovation in Organizations

      By: T. M. Amabile
      Keywords: Creativity; Innovation and Invention; Organizational Design; Organizational Change and Adaptation
      Citation
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      Amabile, T. M. "A Model of Creativity and Innovation in Organizations." In Research in Organizational Behavior. Vol. 22, edited by B. Staw and R. Sutton. Elsevier Science, 2000.
      • 1988
      • Chapter

      Change Master Skills: What it Takes to be Creative

      By: R. M. Kanter
      Keywords: Creativity; Competency and Skills
      Citation
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      Kanter, R. M. "Change Master Skills: What it Takes to be Creative." In Handbook for Creative and Innovative Managers, edited by R. L. Kuhn. New York: McGraw-Hill, 1988.
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