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  • April 2008
  • Exercise

Exercise: Customer-Operator Letter Writing

By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class.... View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Knowledge Sharing; Knowledge Use and Leverage; Performance Improvement
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  • Research Summary

New Technologies and the Future of Food and Nutrition

By: Ray A. Goldberg
Ray A. Goldberg has been investigating the impact of new technologies on, and the functioning of, the global agribusiness system in the twenty-first century. He is currently developing a seminar to bring scientists, business leaders, academics, and consumer... View Details
  • January 2011 (Revised November 2014)
  • Case

Mochi Media

By: Thomas R. Eisenmann and Amit Jain
In late 2009, the management of Mochi Media, a venture-backed startup, must decide how to invest scarce resources to achieve continued growth. Mochi has developed a three-sided platform, connecting Flash game developers, sites that aggregate these games, and... View Details
Keywords: Business Model; Business Startups; Games, Gaming, and Gambling; Entrepreneurship; Growth and Development Strategy; Network Effects; Multi-Sided Platforms; Partners and Partnerships; Competition
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  • 29 Jun 2021
  • News

Procter & Gamble’s Lean Innovation Transformation

  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

to self and valued and believed by others, impression management can yield a host of favorable outcomes for you, your team, and your organization. On the other hand, when you present yourself in an inauthentic and non-credible manner, you... View Details
Keywords: by Mallory Stark
  • Web

Program FAQs - Summer Venture in Management

employer about their participation in SVMP. Admitted participants should feel comfortable discussing this opportunity with their employer as we receive consistent feedback that they appreciate and value the professional experience... View Details
  • 17 Oct 2016
  • Working Paper Summaries

Self-Employment Dynamics and the Returns to Entrepreneurship

Keywords: by Eleanor W. Dillon and Christopher T. Stanton
  • Research Summary

Risk Measurement

By: David E. Bell
David E. Bell has completed research on the measurement of financial risk. The concepts of risk and return are widely used, at least informally, in the appraisal of financial opportunities. Return is typically measured by the expected value of a project, risk by the... View Details
  • June 2023
  • Supplement

Social Media Background Screening at Fama Technologies (B)

By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; United States
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  • March 2005 (Revised April 2007)
  • Case

Oprah!

By: William W. George and Andrew N. McLean
Oprah Winfrey believed in sharing the experiences that shaped her development and enabled her to become the wealthiest women in the entertainment industry and first African American billionaire. Traces her childhood and entertainment career, drawing connections in... View Details
Keywords: Motivation and Incentives; Wealth; Leadership; Personal Development and Career; Gender; Biography; Philanthropy and Charitable Giving; Entertainment and Recreation Industry
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  • February 2005
  • Case

Bayside Motion Group (A)

By: H. Kent Bowen and Bradley R. Staats
After purchasing a business and successfully growing it for 18 years, the sole owner is presented with an attractive acquisition offer from a Fortune 500 company. The company's future is bright, but is now the right time to sell? Can he create more value by waiting?... View Details
Keywords: Acquisition; Decisions; Entrepreneurship; Cash Flow; Private Equity; Financing and Loans; Growth Management; Success; Private Ownership
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  • 22 Jan 2020
  • News

Making Stakeholder Capitalism a Reality

  • 20 Aug 2019
  • News

181 Top CEOs Have Realized Companies Need a Purpose Beyond Profit

  • 13 Mar 2017
  • News

You’re Not Busy, You’re Just Rude

  • Web

Interviews - Creating Emerging Markets

and business for a fair amount of time, that you could so much with management, but not enough unless you added value to what the country is producing.” Download Transcript Mexico Alberto Baillères CEO, Grupo Bal (Diversified) “One of the... View Details
  • Web

Latin America - Global

to contemplate the timing, method, and significance of engaging in difficult conversations, emphasizing the value of aligning visions and seeking compromise. NOVEMBER 2023 BiGS EVENT BiGS Event in Latin America Established in 2022 to help... View Details
  • Article

How to Launch Your Digital Platform: A Playbook for Strategists

By: Benjamin Edelman
The ubiquity of Internet access has caused a sharp rise in the number of businesses offering platforms that connect users for communication or commerce. Entrepreneurs are particularly drawn to these platforms because they create significant value and have modest... View Details
Keywords: Platforms; Launch; Mobilization Strategy; Two-Sided Platforms; Network Effects; Adoption; Entrepreneurship; Information Technology Industry; Advertising Industry; Media and Broadcasting Industry; Transportation Industry; Financial Services Industry
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  • 07 Mar 2013
  • HBS Seminar

Horace Dediu, Asymco

  • 07 Apr 2022
  • Research & Ideas

Giving Back: Consumers Care More About How Companies Donate Than How Much

Companies donate billions of dollars every year, hoping their generosity will not only help important causes, but also attract socially conscious consumers to their brands. What companies might not realize is that people focus less on the total amount a company donates... View Details
Keywords: by Pamela Reynolds
  • winter 2005
  • Article

Financing Auction Bids

By: Matthew Rhodes-Kropf and S. Viswanathan
In many auctions, bidders do not have enough cash to pay their bid. If bidders have asymmetric cash positions and independent private values then auctions will be inefficient. However, what happens if bidders have access to financial markets? We characterize efficient... View Details
Keywords: Financing and Loans; Auctions; Bids and Bidding; Financial Markets; Valuation; Cash; Capital Markets; Profit; Competition
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