Theory Of Machine - Publications - Faculty & Research

25 Jun 2014
Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

services in Vietnam, for example, might go to an inner-city neighborhood of Boston with a high concentration of foreign nationals, to survey them on their banking habits and test out new ideas for changing... View Details

Keywords: by Michael Blanding; Education

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

methodologies such as machine learning. We highlight the importance of distinguishing between which customers are at risk and which should be targeted—as they are not necessarily the same customers. We... View Details

Keywords: Sean Silverthorne

05 Nov 2007
What Do You Think?

Why Is Succession So Badly Managed?

were many theories about why this is the case as well as suggestions for how to fix the process. Some even argued that the idea of planned, orderly CEO succession has inherent flaws that can't be fixed. Both... View Details

Keywords: Re: James L. Heskett

20 Nov 2012
First Look

First Look: November 20

be complemented with quantitative analyses. The development of quantitative methods for the study of business models, however, has trailed that of their qualitative peers. In... View Details

Keywords: Sean Silverthorne

01 Mar 2006
News

Robots to the Rescue

and pack it for shipment. But Mountz has a better idea. As founder and CEO of Kiva Systems based in Woburn, Massachusetts, he has developed a fulfillment system that relies on robotic vehicles to locate and deliver merchandise to human... View Details

Keywords: robotics; Architectural, Engineering, and Related Services; Professional Services

22 Apr 2008
First Look

First Look: April 22, 2008

Working PapersThe 'Thin Film of Gold': Monetary Rules and Policy Credibility In Developing Countries Authors:Niall Ferguson and Moritz Schularick Abstract This paper asks whether developing countries can reap credibility gains from... View Details

Keywords: Martha Lagace

01 Jun 2017
News

Drawing on the Crowd for Innovative Problem-Solving

beginning stages of a re-architecting of our companies and economies based on digital technologies—notably artificial intelligence and machine learning,” he says. “With this... View Details

April 2024
Case

Managing AI Risks in Consumer Banking

By: Suraj Srinivasan, Satish Tadikonda, Paul Dongha, Manoj Saxena and Radhika Kak

In early 2024, Ruth Jones, head of digital banking at Signa Bank, a (fictitious) European consumer bank, was thinking about how to best incorporate GenAI capabilities to improve efficiencies and create new ways to improve the customer experience. Where were the biggest... View Details

Keywords: Customer Relationship Management; AI and Machine Learning; Risk Management; Opportunities; Customization and Personalization; Banking Industry; Europe

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28 Jul 2015
First Look

First Look: July 28, 2015

Publications In press Chap. 1 in Business Models and Modelling The Business Model: Nature and Benefits By: Casadesus-Masanell, Ramon, and John Heilbron Abstract—This paper considers the nature of the business model and its strategic... View Details

Keywords: Carmen Nobel

07 Apr 2008
Research & Ideas

The Debate over Taxing Foreign Profits

the United States to take advantage of that incentive. This really woke people up about the importance of these rules. Q: So, what is the right way to tax global corporations on their overseas profits? A:... View Details

Keywords: by Sean Silverthorne

05 Feb 2007
Research & Ideas

Business and the Global Poor

figured out the business model, bringing the operation to scale is a necessity for their own bottom line. Investments will flow automatically without many gut-wrenching debates on theories of economic... View Details

Keywords: by Sean Silverthorne

01 Oct 2013
First Look

First Look: October 1

free riding. Using the principles of Ostrom's commons theory, we show that the design commons organization was robust, although it displayed some areas of fragility. We conclude with the rudiments View Details

Keywords: Sean Silverthorne

15 Sep 2009
First Look

First Look: September 15

models or for country-level factors like culture, genes, or institutions. Download the paper: http://www.hbs.edu/research/pdf/09-052.pdf A Theory of Growth and Volatility at the Aggregate and Firm Level... View Details

Keywords: Martha Lagace

15 Aug 2017
First Look

First Look at New Research and Ideas, August 15, 2017

Attributing moral agency to business enterprises may be thought to avoid this controversy given that most theories of morality recognize positive duties on the part of all... View Details

Keywords: Sean Silverthorne

25 Nov 2014
First Look

First Look: November 25

Publications November 2014 Asian Survey Bureaucratic Norms and State Capacity in India: Implementing Primary Education in the Himalayan Region By: Mangla, Akshay Abstract—Himachal Pradesh has surged ahead of other Indian states in... View Details

Keywords: Carmen Nobel

24 May 2011
First Look

First Look: May 24

PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited by Robert Huggins and Hiro Izushi, 173-192.... View Details

Keywords: Sean Silverthorne

February 2013 (Revised March 2015)
Case

The LEGO Group: Publish or Protect?

By: Willy C. Shih and Sen Chai

Senior managers at the LEGO Group are faced with a quandary: Should they patent inventions coming out of their manufacturing process development work, should they keep them as trade secrets, or should they publish them so that they would go into the public domain and... View Details

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17 Jul 2007
First Look

First Look: July 17, 2007

deepening and a decline in total factor productivity following the introduction of wrongful-discharge protections. This last result is potentially quite important, suggesting that mandated employment protections reduce productive... View Details

Keywords: Martha Lagace

January 2021
Case

The FIRE Savings Calculator

By: Michael Parzen and Paul Hamilton

This case follows Carol Muñoz, a member of the Financial Independence, Retire Early (FIRE) lifestyle movement. At the age of 45, Carol is considering retiring and living off the $1 million she has accumulated. Using Monte Carlo simulation, Carol forecasts the... View Details

Keywords: Analysis; Forecasting and Prediction; Financial Strategy; Investment Portfolio; Investment Return; Personal Finance; Saving; Risk and Uncertainty; Diversification; Theory; Personal Development and Career; Financial Services Industry

Citation

Educators

June 2024 (Revised September 2024)
Case

Driving Scale with Otto

By: Rebecca Karp, David Allen and Annelena Lobb

This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details