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  • September 2016
  • Case

Partners Group: Ain't No Mountain High Enough

By: Nori Gerardo Lietz and Ricardo Andrade
Partners Group (PG), a Swiss-based PE manager, initiated a series of strategic shifts and evolved from a predominately fund-of-funds manager into a large, multi-asset class PE firm focused on direct investments. PG was the first PE firm to go public in 2006. A number... View Details
Keywords: Business Model; Management Practices and Processes; Entrepreneurship
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  • July 2010 (Revised January 2017)
  • Background Note

Marketing Analysis Toolkit: Customer Lifetime Value Analysis (2024)

By: Thomas Steenburgh and Jill Avery
Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric that allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset... View Details
Keywords: Customer Lifetime Value; Return On Investment; Customer Acquisition; Customer Retention; Customer Churn; ＂Marketing Analytics＂; Marketing; Customer Relationship Management; Customer Focus and Relationships; Customer Value and Value Chain; Management Analysis, Tools, and Techniques; Marketing Strategy; Measurement and Metrics; Strategic Planning; Value
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  • January 2019 (Revised October 2019)
  • Case

Commercial Sales Transformation at Microsoft

By: Doug J. Chung
Industry leaders should adapt to changes in the business context and consider different ways to grow. Advances in technology had shifted software demand to the cloud. As a result, Microsoft announced a strategic shift in direction from its existing ‘Windows first’... View Details
Keywords: Sales; Strategy; Transformation
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  • 12 Feb 2025
  • Blog Post

How risk can be the key to a sustainable future with Sophie Levin (MS/MBA: Engineering Sciences 2022

venture firm called The Engine. During my second internship at The Engine, I discovered cell-cultured meat. I was immediately captivated by the... View Details
  • Working Paper

How Do Venture Capitalists Make Decisions?

By: Paul A. Gompers, William Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey 885 institutional venture capitalists (VCs) at 681 firms to learn how they make decisions across eight areas: deal sourcing, investment selection, valuation, deal structure, post-investment value-added, exits, internal firm organization, and relationships... View Details
Keywords: Venture Capital; Decision Choices and Conditions
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    Carolyn J. Fu

    Carolyn Fu is an assistant professor of business administration in the Strategy Unit. She studies innovation strategy in the context of high degrees of social construction – where the value of an innovation is continuously redefined between firms and their... View Details

    • September 2023 (Revised July 2024)
    • Case

    Honest Jobs: A Path to Redemption

    By: Paul A. Gompers and Jeffrey Barkas
    Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job... View Details
    Keywords: Business Startups; Venture Capital; Recruitment; Entrepreneurial Finance; Selection and Staffing; Digital Platforms; Job Search; Mission and Purpose; Expansion; Employment Industry; United States; Colorado; Ohio; Texas
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    • March 2020 (Revised March 2022)
    • Case

    Wachtell Lipton: Focused Excellence

    By: Ashish Nanda and Margaret Cross
    For years, Wachtell, Lipton, Rosen & Katz—a small, New York City law firm—has consistently boasted the highest profits per partner and one of the highest “prestige” ratings among U.S.-based law firms. The firm has remained loyal to a distinctive strategy ever since its... View Details
    Keywords: Strategy; Law; Mergers and Acquisitions; Legal Services Industry; New York (city, NY)
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      Daniel W. Green

      Daniel Green is an assistant professor of business administration in the Finance Unit. He teaches the Finance II course to MBA students.

      Professor Green’s research focuses on corporate finance, capital markets, and financial intermediation.  His current... View Details

      Keywords: asset management; banking; private equity (LBO funds); investment banking industry
      • 25 Jun 2018
      • Blog Post

      The Internship Search: “Is this just a personal interest, or is there a real professional opportunity here?”

      Aaron’s networking conversations with a New York-area PE firm specializing in health and wellness, one of the firm’s portfolio companies, Barry’s Boot Camp, came up. Aaron had long been an enthusiast of... View Details
      Keywords: Consumer Products / Retail
      • January 2023 (Revised January 2024)
      • Case

      Digital Transformation at Tata Steel

      By: Krishna Palepu, Das Narayandas, Radhika Kak and Rachna Tahilyani
      T.V. Narendran, CEO of Tata Steel, India’s oldest steel manufacturing firm, had taken concrete business and cultural transformation steps to future-ready the firm since taking over in 2013. He had deleveraged and instilled financial discipline, acquired new businesses,... View Details
      Keywords: Digital Transformation; Digital Strategy; Change Management; Growth and Development Strategy; E-commerce; Steel Industry; Asia; India
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        Paul Hamilton

        Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
        View Details
        • 15 Nov 2011
        • First Look

        First Look: November 15

        where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic interactions between an innovative entrant and an incumbent where the incumbent may... View Details
        Keywords: Sean Silverthorne
        • 2024
        • Working Paper

        The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal…and What to Do about It

        By: Malcolm S. Salter
        What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? While the answer is not entirely clear, I argue in this essay that any effort aimed at restoring... View Details
        Keywords: Government Administration; Economic Systems; Trust; United States
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        • January 2009
        • Case

        Berkshire Hathaway

        By: Bharat N. Anand and Samhita Patwardhan Jayanti
        Berkshire Hathaway describes the history and strategy of one of the best known investment firms over the last forty years. The case describes the investment philosophy of Warren Buffett, its legendary chairman and CEO, the gradual diversification of its portfolio, its... View Details
        Keywords: History; Private Equity; Diversification; Resource Allocation; Investment Portfolio; Corporate Strategy; Investment; Corporate Governance
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        • 14 Oct 2020
        • Blog Post

        Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

        entrepreneurship over the next two years and beyond. The Early Days of Harlem Capital The Harlem Capital story begins well before that first day on campus. In 2015,... View Details
        • 14 Apr 2022
        • Blog Post

        Trust the Process, and Trust Yourself Even More: Interview with Wellness and Empowerment Leader, Dilan Gomih (MBA 2019)

        future in entrepreneurship as well as the greater collective, the next career move was less clear. However, when Gomih’s mentor from Bank of America came to her with the idea... View Details
        • 2014
        • Working Paper

        Opting Out of Good Governance

        By: C. Fritz Foley, Paul Goldsmith-Pinkham, Jonathan Greenstein and Eric Zwick
        Cross-listing on a U.S. exchange does not bond foreign firms to follow the corporate governance rules of that exchange. Hand-collected data show that 80% of cross-listed firms opt out of at least one exchange governance rule, instead committing to observe the rules of... View Details
        Keywords: Financial Markets; Globalization; Corporate Governance
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        • September 2013 (Revised April 2014)
        • Case

        Trader Joe's

        By: David L. Ager and Michael A. Roberto
        Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United States in 2013. Experts estimated that the company had the highest sales per square foot of any major grocery chain, even significantly higher than top performer... View Details
        Keywords: Core Competencies; Growth Strategy; Strategic Positioning; Industry Analysis; Competitive Strategy; Competitive Advantage; Organizational Culture; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
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        • January 1975 (Revised April 2009)
        • Case

        Optical Distortion, Inc. (A)

        A new product, contact lenses for chickens, is to be introduced by a small firm formed to market the product. An entry strategy must be planned including price, sales force, size, and location. Allows data for computation of economic benefit to farmers. Includes... View Details
        Keywords: Entrepreneurship; Price; Geographic Location; Marketing Strategy; Product Launch; Market Entry and Exit; Sales
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