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  • All HBS Web  (15,178)
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  • April 1999 (Revised March 2000)
  • Background Note

Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your Product?

By: Clayton M. Christensen
Describes a methodology for identifying markets for new technologies and for defining the highest value attributes of new products or services. It helps innovators escape the trap of incremental improvements to established product concepts by asking a straightforward... View Details
Keywords: Customer Focus and Relationships; Markets; Product; Technology Adoption; Value
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Christensen, Clayton M. "Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your Product?" Harvard Business School Background Note 699-029, April 1999. (Revised March 2000.)

    Core Readings in Entrepreneurship Series

    • Becoming an Entrepreneurial Leader
    • Recognizing and Shaping Opportunities
    • Developing Business Plans and Pitching Opportunities
    • Attracting Talent and Building Ecosystems
    • Financing Entrepreneurial... View Details
    • 15 Jul 2020
    • Video

    The HBS Health Minute: Translating Science into Therapeutics

    • October 2019 (Revised January 2020)
    • Background Note

    Evolution of the Drone Industry

    By: Rory McDonald, Andy Wu, Emilie Billaud and Ryan Bayer
    This note focuses on the development of the drone industry in recent years and provides insights on the drone technology, regulations, applications, market size, top players, and ecosystem. This note was written in conjunction with the case study “Parrot: Navigating... View Details
    Keywords: Drones; Information Technology; Disruption; Strategy; Entrepreneurship; Engineering; Product Development; Technology Industry; Asia; Europe; North America; United States
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    McDonald, Rory, Andy Wu, Emilie Billaud, and Ryan Bayer. "Evolution of the Drone Industry." Harvard Business School Background Note 620-053, October 2019. (Revised January 2020.)
    • March 2007 (Revised March 2010)
    • Case

    Rovna Dan: The Flat Tax in Slovakia

    By: Laura Alfaro, Rafael M. Di Tella, Ane Damgaard Jensen and Vincent Marie Dessain
    Explores the tax policy choices made by Slovakia and the impact of reforms. Set in 2006, looks at the decision facing new Prime Minister Robert Fico as he faces the public's "reform fatigue." Traces the development of tax and fiscal policies since Slovakia's... View Details
    Keywords: Investment; Governing Rules, Regulations, and Reforms; Policy; Taxation; Labor; Welfare; Slovakia
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    Alfaro, Laura, Rafael M. Di Tella, Ane Damgaard Jensen, and Vincent Marie Dessain. "Rovna Dan: The Flat Tax in Slovakia." Harvard Business School Case 707-043, March 2007. (Revised March 2010.)
    • December 1994
    • Case

    Alpha-Beta Technology, Inc. (B): Trials with Betafectin

    This case follows the development of a firm's first product, the public presentation of research results, and the stock market reactions. In spite of successful research, the stock price falls dramatically. Asks why this happened, how concerned the CEO should be,... View Details
    Keywords: Product Development; Biotechnology Industry
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    Teisberg, Elizabeth O., and Sharon L. Rossi. "Alpha-Beta Technology, Inc. (B): Trials with Betafectin." Harvard Business School Case 795-045, December 1994.
    • Video

    HBS FIELD 2 Montage

    • 21 Aug 2013
    • Research & Ideas

    What Went Wrong at J.C. Penney?

    backfire. Sales last year fell 25 percent, resulting in a net loss of $985 million, and the blood-letting continued in quarterly results released this week. In a recent interview, Harvard Business School marketing expert Rajiv Lal, the... View Details
    Keywords: by Jim Aisner; Retail
    • 25 Apr 2014
    • Video

    V.G. Narayanan - Making A Difference

    • November 2008
    • Case

    Syngenta International AG: Tropical Sugar Beet

    By: Ray A. Goldberg and Alwin R. Kopse
    Syngenta has developed a new sugar beet crop especially useful to tropical climates that enable double cropping to take place and provide both food and energy from the soil. Thus both the governments of Colombia and India are enthused about the new technological... View Details
    Keywords: Food; Government and Politics; Technological Innovation; Performance Improvement; Performance Productivity; Research and Development; Environmental Sustainability; Technology Adoption; India; Colombia
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    Goldberg, Ray A., and Alwin R. Kopse. "Syngenta International AG: Tropical Sugar Beet." Harvard Business School Case 909-404, November 2008.
    • January 1993 (Revised April 1993)
    • Case

    Chadwick, Inc.: The Balanced Scorecard

    By: Robert S. Kaplan
    The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
    Keywords: Balanced Scorecard; Performance Evaluation; Customer Relationship Management; Goals and Objectives; Customer Satisfaction; Research and Development; Marketplace Matching; Financial Condition; Product Launch; Pharmaceutical Industry
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    Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard." Harvard Business School Case 193-091, January 1993. (Revised April 1993.)
    • September 1994
    • Case

    Otis Elevator Company: China Joint Venture (B-1)

    By: Michael Y. Yoshino
    Summarizes the development of the joint venture between 1984 and 1988 and poses new challenges. A rewritten version of an earlier case. View Details
    Keywords: Joint Ventures; China
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    Yoshino, Michael Y. "Otis Elevator Company: China Joint Venture (B-1)." Harvard Business School Case 395-058, September 1994.
    • October 1981 (Revised June 1985)
    • Case

    Vicks Health Care Division: Project Scorpio (B1)

    To be handed out during class discussion of the (B) case. Reveals that Vicks developed a second name and advertising positioning. Presents results of copy testing, and further test market results. Students have to choose between the two names and positionings, as well... View Details
    Keywords: Product Positioning; Health Care and Treatment; Product Launch; Health Industry
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    Yip, George S., and Jeffrey R Williams. "Vicks Health Care Division: Project Scorpio (B1)." Harvard Business School Case 582-041, October 1981. (Revised June 1985.)
    • February 2009 (Revised September 2011)
    • Case

    Big Spaceship: Ready to Go Big?

    By: Boris Groysberg and Michael Slind
    Big Spaceship, a digital marketing agency, faced a rather big challenge: How to scale the distinctive culture that was essential to its competitive strategy? Renowned for the cutting-edge websites that it developed to market major Hollywood movies and leading consumer... View Details
    Keywords: Entrepreneurship; Innovation and Management; Human Capital; Growth and Development Strategy; Marketing; Organizational Culture; Organizational Design; Groups and Teams; Competitive Strategy; Value Creation
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    Groysberg, Boris, and Michael Slind. "Big Spaceship: Ready to Go Big?" Harvard Business School Case 409-047, February 2009. (Revised September 2011.)
    • May 2006 (Revised April 2009)
    • Case

    Cola Wars Continue: Coke and Pepsi in 2006

    By: David B. Yoffie and Michael Slind
    Examines the industry structure and competitive strategy of Coca-Cola and Pepsi over 100 years of rivalry. New challenges in 2006 include boosting flagging carbonated soft drink (CSD) sales and finding new revenue streams. Both firms also began to modify their... View Details
    Keywords: History; Competitive Strategy; Industry Structures; Growth and Development Strategy; Food and Beverage Industry; United States
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    Yoffie, David B., and Michael Slind. "Cola Wars Continue: Coke and Pepsi in 2006." Harvard Business School Case 706-447, May 2006. (Revised April 2009.)
    • November 1972 (Revised July 2023)
    • Case

    Benihana of Tokyo

    By: W. Earl Sasser
    Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion strategy. View Details
    Keywords: Expansion; Business Strategy; Brands and Branding; Food and Beverage Industry; Service Industry
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    Sasser, W. Earl. "Benihana of Tokyo." Harvard Business School Case 673-057, November 1972. (Revised July 2023.)
    • August 2010 (Revised September 2010)
    • Case

    Paradise Travel Advisory Service

    By: Paul W. Marshall, Charles Anthony Miller and Collins Pettus Ward
    New managers in a troubled company are faced with developing and implementing a plan to increase revenue in a travel service business. View Details
    Keywords: Business Plan; Entrepreneurship; Borrowing and Debt; Revenue; Problems and Challenges; Travel Industry
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    Marshall, Paul W., Charles Anthony Miller, and Collins Pettus Ward. "Paradise Travel Advisory Service." Harvard Business School Case 811-020, August 2010. (Revised September 2010.)
    • TeachingInterests

    Creating the Modern Financial System

    By: David A. Moss

    Creating the Modern Financial System offers a vital perspective on finance and the financial system by exploring the historical development of key financial instruments and institutions worldwide. The premise of the course is that students will gain a richer and... View Details

    • December 2008 (Revised October 2009)
    • Case

    Alliance for a Green Revolution in Africa (AGRA)

    By: David E. Bell and Brian Matthew Milder
    In 2006, the Bill and Melinda Gates Foundation and the Rockefeller Foundation joined together to form a new organization, AGRA, to tackle the historic challenge of increasing agricultural production in Africa. Launched with much fanfare and led by former U.N.... View Details
    Keywords: Developing Countries and Economies; Investment Funds; Food; Philanthropy and Charitable Giving; Business and Government Relations; Non-Governmental Organizations; Poverty; Agriculture and Agribusiness Industry; Africa
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    Bell, David E., and Brian Matthew Milder. "Alliance for a Green Revolution in Africa (AGRA)." Harvard Business School Case 509-007, December 2008. (Revised October 2009.)
    • June 2008 (Revised May 2017)
    • Case

    Cook Composites and Polymers Co.

    By: Deishin Lee, Michael W. Toffel and Rachel Gordon
    This case describes how a company improves resource efficiency and process quality in its manufacturing process by developing a waste by-product into a new product. The case describes how CCP cleans production equipment between batches using styrene, which becomes a... View Details
    Keywords: Innovation and Invention; Product Development; Business Processes; Performance Efficiency; Natural Environment; Wastes and Waste Processing; Pollutants; Environmental Sustainability; Chemical Industry; Manufacturing Industry
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    Lee, Deishin, Michael W. Toffel, and Rachel Gordon. "Cook Composites and Polymers Co." Harvard Business School Case 608-055, June 2008. (Revised May 2017.)
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