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  • 12 Apr 2011
  • First Look

First Look: April 12

monitoring efforts as well as the syndication process. Working Papers The Consequences of Mandatory Corporate Sustainability Reporting Authors: Ioannis Ioannou and George Serafeim Abstract : We examine the effect of mandatory sustainability reporting on several View Details
Keywords: Sean Silverthorne
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

measures of national political instability—Alesina and Perotti's (1996) well-known index of instability, a subsequent index derived from Banks' (2005) work, and two indices of managerial perceptions of nation-by-nation political... View Details
Keywords: Sean Silverthorne
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

researchers documented company expenditures on political campaigns, current or former politicians serving on their boards, and contributions to political action committees. These measures were not found to have a significant effect on the... View Details
Keywords: by Kristen Senz; Service; Construction
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

minimum wage have a limited effect on overall employment,” Luca says. Crowdsourced consumer data This study differs from others done on wage-floor increases in that it uses crowdsourced data instead of government data to more quickly View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 12 Dec 2012
  • Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

caps. "These measures were not put in place because of the concentrated lobbying power of France's consumer lending sector," Trumbull says. Instead, French politicians worked closely with industry and family groups to develop regulations... View Details
Keywords: by Kim Girard
  • 11 Oct 2022
  • Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Financial Services
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a... View Details
Keywords: by James Heskett
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

products more appropriately. But, first, they themselves must become truly consumer-centric. From government: The federal government also needs to step in and provide safety measures for insurers who take on riskier consumers. Many... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 09 Mar 2016
  • Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

dashboard with full pro-forma financials. Press releases are seen instantly by competitors, allowing rivals to react in real time. Perhaps the biggest change is how the game is presented. Last year students were given a performance View Details
Keywords: by Roberta Holland; Education; Food & Beverage
  • 15 Jul 2014
  • First Look

First Look: July 15

"co-search" algorithm to Internet traffic at the SEC's EDGAR website, we develop a novel method for identifying economically-related peer firms and for measuring their relative importance. Our results show that firms appearing... View Details
Keywords: Carmen Nobel
  • 29 Apr 2013
  • Research & Ideas

Are First-Time Buyers Left Out of Real Estate’s Rebound?

Several factors are generating a tailwind for the recovery, although it varies from market to market. In large measure it has to do with improvement in the economy as a whole, household formation (that is, children moving out of their... View Details
Keywords: Construction; Real Estate
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

individuals routinely measure and manage their time" by providing high-quality administrative support for the effort. How do we account for the renewed interest in these ideas? Is it a cyclical interest? Is it the result of new... View Details
Keywords: by James Heskett
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

these are efforts to provide simple guideposts in a very complex process. Performance measurement can be a confusing process, leading to inaction or, worse yet, inappropriate action. Can an "ultimate question" have a useful... View Details
Keywords: by James Heskett
  • 02 Dec 2009
  • What Do You Think?

Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

immigration policies be more welcoming to low-skilled workers? What do you think? To read more: Peter B. Dixon and Maureen T. Rimmer, "Restriction or Legalization? Measuring the Economic Benefits of Immigration Reform," Centre... View Details
Keywords: by Jim Heskett
  • 19 Feb 2008
  • Research & Ideas

Radical Design, Radical Results

has found that companies adopt one of three different strategies: Launch and see. The company launches a variety of products, and then measures market reaction to each, relying on the selective capability of consumers to determine which... View Details
Keywords: by Julia Hanna; Consumer Products
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

the benefit of racial diversity alone, done right, pays off not just in a better company, but a more productive one. In new research that focuses specifically on racial diversity, Ely said they found measurable performance benefits when... View Details
Keywords: by Martha Lagace
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Analysis Authors:Juan Alcácer, Michelle Gittelman, and Bhaven Sampat Periodical:Research Policy 38, no. 2 (March 2009): 415-427 Abstract Prior art patent citations have become a popular measure of patent quality and knowledge flow between... View Details
Keywords: Martha Lagace
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

voting lines. While currently, committee members were appointed by the governor, a Republican, the new proposal would allow equal representation by both parties. They then asked participants to predict on a 100-point scale how much Republicans would dislike or oppose... View Details
Keywords: by Michael Blanding
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

a confluence of factors that muddy the analysis” such as “the extremely deflationary push of technology,” one that is not measured correctly because of productivity increased by the greater capabilities of the widgets we produce that go... View Details
Keywords: by James Heskett
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