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  • All HBS Web  (4,704)
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  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details
Keywords: by Raymond Burke; Retail
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

school management organization (CMO) Uncommon Schools, is reassessing the nonprofit’s strategy. For nearly 10 years, Uncommon had fulfilled its mission to bring high-quality education to students in low-income, urban areas using a... View Details
Keywords: Sean Silverthorne
  • 12 May 2009
  • First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details
Keywords: Martha Lagace
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

PublicationsManaging School Districts for High Performance: Cases in Public Education Leadership Authors:Stacey Childress, Richard F. Elmore, Allen Grossman, and Susan Moore Johnson, editors Publication:Cambridge: Harvard Education Press, 2007 Abstract View Details
Keywords: Sean Silverthorne
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

improving inventory management for its network of small and large retailers. Set just after the announcement of the Adidas-Reebok transaction in 2005, with New Balance having recently initiated a companywide effort to improve operational... View Details
Keywords: Martha Lagace
  • 31 May 2011
  • First Look

First Look: May 31

make purchases. Retailers, however, felt that major credit and debit card issuers had too much market power which was leading to higher costs for retailers to accept such payment forms. Consumers were increasingly adopting smart phones and using those phones to View Details
Keywords: Sean Silverthorne
  • 2003
  • Other Unpublished Work

The Development of the Cluster Concept—Present Experiences and Recent Developments

By: Christian H.M. Ketels
This review presents an overview of the current research on clusters and cluster-based economic development. It is organized in three parts: First, it takes a look at the conceptual foundations of the cluster approach, discussing the definition of clusters, the... View Details
Keywords: Growth and Development Strategy; Industry Clusters; Development Economics; Performance; Framework; Knowledge Sharing; Policy
Citation
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Ketels, Christian H.M. "The Development of the Cluster Concept—Present Experiences and Recent Developments." Germany, North Rhine-Westphalia, Ministry of Economic Affairs and Energy, Dusseldorf, Germany, December 2003.
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

hedges, the breakdowns in the company's performance review and internal control processes, the intolerance of internal dissent, and the inability of Lay and Skilling to face the reality of Enron's true financial condition. But under U.S.... View Details
Keywords: by Malcolm S. Salter
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

The authors identify the organizational levers that companies and frontline managers have at their disposal as they try to meet workers' deep needs. Reward systems that truly value good performance fulfill... View Details
Keywords: Martha Lagace
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

about how poor operational decisions create unnecessary complications that lead to quality problems and lower labor productivity and, in general, make life hard for retail employees." Ton is interested in demonstrating how operations can be designed and View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
  • 20 May 2014
  • First Look

First Look: May 20

challenge for the existing theories on upstream capital flows and global imbalances. August 2013 Journal of the European Economic Association The New Empirical Economics of Management By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun,... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

imprint, such as a strong corporate culture, should help individuals better evaluate future employers and recognize the ways in which that first career experience may shape not simply the skills they acquire, but also their assumptions about how to lead and View Details
Keywords: by Mallory Stark
  • 16 Aug 2011
  • First Look

First Look: August 16

incentive scheme over a linear one, even though this reduces pay for many subjects and despite the presence of clear feedback. Additionally, the linear scheme attracts demotivated, underconfident workers who perform below their ability.... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

at managing waiting, having long since concluded that guests to its theme parks spend far more time waiting than participating in various activities. Guests are willing to wait longer when they are diverted or entertained, when they know... View Details
Keywords: by James Heskett
  • 13 May 2008
  • First Look

First Look: May 13, 2008

Publication:Financial Analysts Journal (forthcoming) Abstract We compare the earnings forecast performance of analysts at a large buy-side firm to that of sell-side analysts. Our tests show that the buy-side firm analysts make more... View Details
Keywords: Martha Lagace
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,... View Details
Keywords: Martha Lagace
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing... View Details
Keywords: by Ranjay Gulati
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

Freyd); profit-oriented risk managers and payment processors such as insurers (R. MacKenzey, Emre Erkut, and others); specialized service providers (including malpractice lawyers) at various points in the channel (C. J. Cullinane, Michael... View Details
Keywords: by Jim Heskett; Health
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

categories of Health Performance Indicators can offer up objective data about the current status of a building and identify meaningful fluctuations over time. How are these HPIs gathered and interpreted? With a combination of settings,... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
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